2009-2025 Gem E2, Gem E4 and others recall: upper ball joint
Gem Waev LLC reported this safety recall on June 23, 2025. It covers about 5,353 vehicles.
- vehicles affected
- 5,353
- reported
- Jun 23, 2025
- owners notified
- Jul 7, 2025
Suspension: front: control arm: upper ball joint
- What is wrong
- GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.
- Risk
- Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
- Remedy
- Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1‑800‑688‑8680. This recall replaces the federal safety agency recall 24V971.
Recall number 25V380000
Affected vehicles
Questions about recall 25V380000
Is there a recall on the 2009-2025 Gem E2, Gem E4 and others upper ball joint?
Yes. Recall 25V380000, reported on June 23, 2025, covers about 5,353 vehicles.
What is the fix for recall 25V380000?
Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1‑800‑688‑8680. This recall replaces the federal safety agency recall 24V971.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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