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2025 Keystone Carbon, Keystone Fuzion and others recall: step/ladder

Keystone Rv Company reported this safety recall on June 23, 2025. It covers about 491 vehicles.

vehicles affected
491
reported
Jun 23, 2025
owners notified
Aug 4, 2025
related complaints
1

Structure: body: step/ladder

What is wrong
Keystone RV Company (Keystone) is recalling certain 2025 Carbon, Fuzion, and Raptor toy hauler recreational trailers. The rear gate pins and/or leg support bracket may be missing, allowing the gate to shift during operation.
Risk
A rear gate that shifts or patio stairs that becomes unstable increase the risk of injury.
Remedy
Dealers will install the gate pins and/or leg support brackets, free of charge. Owner notification letters were mailed August 4, 2025. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 25-470.

Recall number 25V384000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1 complaints about body problems.

2025 Keystone Carbon2025 Keystone Fuzion2025 Keystone Raptor

Questions about recall 25V384000

Is there a recall on the 2025 Keystone Carbon, Keystone Fuzion and others step/ladder?

Yes. Recall 25V384000, reported on June 23, 2025, covers about 491 vehicles.

What is the fix for recall 25V384000?

Dealers will install the gate pins and/or leg support brackets, free of charge. Owner notification letters were mailed August 4, 2025. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 25-470.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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