2021-2025 Ford Mustang Mach E recall: software
Ford Motor Company reported this safety recall on June 13, 2025. It covers about 197,432 vehicles.
- vehicles affected
- 197,432
- reported
- Jun 13, 2025
- owners notified
- Jul 10, 2025
- related complaints
- 326
Electrical system: body control module: software
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
- Risk
- The inability to enter or exit the vehicle in an emergency increases the risk of injury.
- Remedy
- Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S65.
Recall number 25V404000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 326 complaints about electrical problems.
2022 Ford Mustang Mach E2023 Ford Mustang Mach E2024 Ford Mustang Mach E2025 Ford Mustang Mach E
Questions about recall 25V404000
Is there a recall on the 2021-2025 Ford Mustang Mach E software?
Yes. Recall 25V404000, reported on June 13, 2025, covers about 197,432 vehicles.
What is the fix for recall 25V404000?
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S65.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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