2025-2026 Mci D4520, Mci D45CRT and others recall: labels

Motor Coach Industries reported this safety recall on July 8, 2025. It covers about 321 vehicles.

vehicles affected: 321
reported: Jul 8, 2025
owners notified: Aug 6, 2025

Equipment: other: labels

What is wrong: Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk: Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.
Remedy: MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1‑800‑241‑2947.

Recall number 25V457000

Affected vehicles

Questions about recall 25V457000

Is there a recall on the 2025-2026 Mci D4520, Mci D45CRT and others labels?

Yes. Recall 25V457000, reported on July 8, 2025, covers about 321 vehicles.

What is the fix for recall 25V457000?

MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1‑800‑241‑2947.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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