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2025 Volvo EX90 recall: support device/strut

Volvo Car USA, LLC reported this safety recall on September 30, 2025. It covers about 1,119 vehicles.

vehicles affected
1,119
reported
Sep 30, 2025
owners notified
Nov 17, 2025
related complaints
2

Structure: body: hatchback/liftgate: support device/strut

What is wrong
Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. A spindle nut may detach from the Power Operated Tailgate (POT) drive units, causing the tailgate to suddenly drop.
Risk
A tailgate that suddenly drops can hit a person, increasing the risk of injury.
Remedy
Owners are advised not to use the POT function until the repair is completed. Dealers will replace both POT drive units. Owner letters were mailed November 24, 2025. Owners may contact Volvo's customer service at 1‑800‑458‑1552. Volvo's number for this recall is R10342. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning October 7, 2025.

Recall number 25V654000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 2 complaints about body problems.

2025 Volvo EX90

Questions about recall 25V654000

Is there a recall on the 2025 Volvo EX90 support device/strut?

Yes. Recall 25V654000, reported on September 30, 2025, covers about 1,119 vehicles.

What is the fix for recall 25V654000?

Owners are advised not to use the POT function until the repair is completed. Dealers will replace both POT drive units. Owner letters were mailed November 24, 2025. Owners may contact Volvo's customer service at 1‑800‑458‑1552. Volvo's number for this recall is R10342. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning October 7, 2025.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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