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2024-2025 Ram Promaster recall: software

Chrysler (FCA Us, LLC) reported this safety recall on October 6, 2025. It covers about 790 vehicles.

vehicles affected
790
reported
Oct 6, 2025
owners notified
Oct 30, 2025
related complaints
4

Electrical system: propulsion system: traction motor: controller: software

What is wrong
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.
Risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 98C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning October 16, 2025.

Recall number 25V665000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 4 complaints about electrical problems.

2024 Ram Promaster2025 Ram Promaster

Questions about recall 25V665000

Is there a recall on the 2024-2025 Ram Promaster software?

Yes. Recall 25V665000, reported on October 6, 2025, covers about 790 vehicles.

What is the fix for recall 25V665000?

Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 98C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning October 16, 2025.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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