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2023-2024 Mercedes-Benz Sprinter 2500 recall: frame and members

Daimler Vans USA, LLC reported this safety recall on October 24, 2025. It covers about 366 vehicles.

vehicles affected
366
reported
Oct 24, 2025
owners notified
Dec 17, 2025

Structure: frame and members

What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
Risk
Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
Remedy
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning October 31, 2025.

Recall number 25V725000

Affected vehicles

Questions about recall 25V725000

Is there a recall on the 2023-2024 Mercedes-Benz Sprinter 2500 frame and members?

Yes. Recall 25V725000, reported on October 24, 2025, covers about 366 vehicles.

What is the fix for recall 25V725000?

Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning October 31, 2025.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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