2025-2026 Infiniti QX80, Nissan Armada and others recall: software

Nissan North America, Inc. reported this safety recall on November 26, 2025. It covers about 64,085 vehicles.

vehicles affected: 64,085
reported: Nov 26, 2025
owners notified: Jan 23, 2026
related complaints: 19

Back over prevention: software

What is wrong: Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800‑647‑7261 or Infiniti's customer service at 1‑800‑662‑6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on beginning December 12, 2025.

Recall number 25V821000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 19 complaints about driver assistance problems.

Questions about recall 25V821000

Is there a recall on the 2025-2026 Infiniti QX80, Nissan Armada and others software?

Yes. Recall 25V821000, reported on November 26, 2025, covers about 64,085 vehicles.

What is the fix for recall 25V821000?

The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800‑647‑7261 or Infiniti's customer service at 1‑800‑662‑6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on beginning December 12, 2025.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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