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2013 Gillig Low Floor recall: latching/release system

Gillig, LLC reported this safety recall on December 15, 2025. It covers about 6 vehicles.

vehicles affected
6
reported
Dec 15, 2025
owners notified
Jan 16, 2026

Structure: emergency: escape/egress/exit: latching/release system

What is wrong
Gillig, LLC (Gillig) is recalling certain 2013 Low Floor transit buses. The emergency exit window latch may fail, allowing the window to open during a crash. As such, these emergency exit windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk
A window that opens during a crash may not properly retain passengers, increasing the risk of injury.
Remedy
Gillig will work with Arrow to replace the emergency release bar assembly, free of charge. Owner notification letters were mailed January 21, 2026. Owners may contact Gillig customer service at 1‑800‑735‑1500.

Recall number 25V868000

Affected vehicles

Questions about recall 25V868000

Is there a recall on the 2013 Gillig Low Floor latching/release system?

Yes. Recall 25V868000, reported on December 15, 2025, covers about 6 vehicles.

What is the fix for recall 25V868000?

Gillig will work with Arrow to replace the emergency release bar assembly, free of charge. Owner notification letters were mailed January 21, 2026. Owners may contact Gillig customer service at 1‑800‑735‑1500.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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