I've witnessed on multiple occasions where the 'Passenger Air Bag Off' warning comes on while my 120-125lb husband is sitting in the seat. If he shifts his seating position it comes back on, but it doesn't seem appropriate that the air bag would disable mid-drive while his seat belt had been buckled and door closed the entire time. If it detected him at the start of the drive, it should remain on for the duration of the drive. I reported this in a service ticket to the manufacturer, but was told it is working as designed.
2023 Rivian R1T airbags complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
Front passenger airbag sometimes fails to activate when my friend, weighing 120 pounds, is sitting in the front passenger seat.
The passenger airbag is not engaged for anyone under 150lbs, which includes my wife, 16 year old daughter, 14 year old son and 13 year old daughter. Seems a dangerous setting to have such a high weight threshhold for Rivian and they keep responding to owners that all is functioning normal.
The passenger airbag sensor is malfunctioning. When a passenger weighing 115 pounds is seated in the front passenger seat with the seatbelt connected, the vehicle disables the airbag. This has been documented with pictures and video multiple times to Rivian. They had the vehicle at their service center recently and informed me that the sensor was working properly. I implored them to road test it with an passenger of similar weight. I did not receive confirmation if they road tested the vehicle and it was returned to me with the same problem. I have since spoken with a manager by the name of Luis Nieves who promised to look into the issue. I have repeatedly tried to contact Mr. Nieves to no avail. Calls and messages to the service center have also not been responded to. I am driving a vehicle that is unsafe for passengers, and based on the forums I read, I don't think that I'm alone with this issue. You are welcome to inspect my vehicle, and I can provide pictures and video examples. This puts my passenger (weighing 115lbs) at risk every time we drive the vehicle. The dealer told me that they could not replicate the problem. I have no reason to believe that they road tested it as suggested.
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