While driving my car, I smelled gas and when I got it back to my job site, I looked underneath to see gas leaking from under my car. I called my garage and they had to tow it in due to the safety issues. They put in a new seal and snapped the fuel line back together becasue they couldn't find anything else wrong with it. 3 weeks later, I'm driving my car again and smeelled gas again. I pulled over somewhere safe and looked under only to find gas leaking again. I called my garage and had it towed a second time. Since it happened a 2nd time and there was no clear reason why it should have happened either time, my garage called the dealership where I bought the car. They told him there was a recall for that problem and they had new clamps produced to fix the problem. But htye also told him that my car's VIN didn't fall within the recall. They sold my gargage the part to put on my car but that's all they would have to do with it. I called saab USA and they told me the same thing. My VIN wasn't in the selection for the recall and that's why I wasn't notified and the federal safety agency lets them know the recall numbers and that's what they're responsible for. My car had the safelty problem actually happen and just because my VIN wasn't one of the ones selected, I'm not covered. I was very fortunate that it didn't result in a car fire. I feel I should be compensated for my garage bills for a problem that might have been rectified if recalled.
2001 Saab 9-3 fuel system complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
Dt: fuel line came loose on the car. While driving I smelled gas and stopped looked underneath and gas was pouring out onto the ground. Turn ed car off, cranked it up again, and was leaking everywhere. Had towed to dealer, and line had come loose at the clamp. Connected the line with new clamp at the cost of $
While stopped the consumer smelled fuel coming from the rear of the vehicle. The exited the vehicle and noticed fuel leaking from underneath the vehicle. It was towed to a dealer for inspection, the mechanic determined that the fuel pump needed to be replaced. *ak *sc *jb phone interview update: the complainant smelled fuel odor and saw a trail of leaked fuel behind the vehicle. There was no warning light and no noticable loss of vehicle performance.
We had our car in for warranty work in the fall but the service provider needed to order parts that needed to be replaced. We were concerned because the parts would not arrive, and we couldn't get to authorized service provider until after warranty expired. They told us "no problem" this would be covered under warranty because we were there prior to warranty expiration. They never called to tell us parts had arrived (we live over an hour away from service provider) and they're not open on weekends so difficult to get to. When we took the car there a few weeks ago they said they didn't know if this would be covered under warranty. Obviously we were upset about this new representation but they said they'd call saab. They called us back and said that they discovered we needed a new head gasket on the car. This is a 2001 with 38,000 miles, not driven hard. We were shocked as this was after our warranty expired. They said that they called saab and that saab would pay for approximately half our bill (the total of the warranty work and the head gasket. We have talked to another independent mechanic who said there is no way a head gasket should need to be replaced at this stage unless there was a defect. Saab will not agree to pay for all the repair. We've paid over $600 toward the head gasket and warranty work they wouldn't cover.
Vehicle lost power. Fuel leaked from the vehicle. It had to be towed. Fuel pump was replaced. Manufacturer indicated that warranty was in effect.
Fuel line broke and leaked gas under rear passenger's seat. Dealer notified. Warranty expired.
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