Identical to the recent airbag related recall initiated at chrysler, gm has had the same issue on multiple platforms, most notably the saturn aura xr. My vehicle is a 2007 edition. I first noticed the issue on my vehicle in 2010. First, the passenger sensing system indicated that no passenger was present. Second, the "service airbag soon" icaw would annunciate, sometimes while in motion and sometimes while stationary, when this happened traveling on the interstate I got quite flustered. I called the service center and took it to the last saturn service center in fort worth where they told me that I'd most assuredly flooded my passenger compartment (never drove the car into a body of water--confused???). The fix was to replace the acm, the passenger sensing mat, and the seat heater--total cost ~$1k. But my car was still under warranty! This problem continued to happen and another dealership could never isolate the problem. Fast forward to now when I contacted gm about my concerns since nobody else could help me...gm stated that there was nothing they could do because my car was out of warranty. I asked the gm p.o.c. About the tsb I had found related to this issue. I stated my concerns for a tsb related to air bags over a 7 year period. Yes, you read that right. Gm has had a tsb related to my problem, and the same airbag related recall chrysler just started, for 7 years!!! Please assist myself and other consumers from being hurt by this...
2007 Saturn Aura airbags complaints
Page 4 of 5: complaints 71 to 100 of 101, newest first, as owners wrote them.
The vehicles has had a persistent problem with the airbag system, despite multiple replacements of the module allegedly responsible. The passenger airbag indicator will toggle to an off status despite the presence of an adult passenger, this behavior will occur without notice and with no change in the passenger's position. Additionally if there is no passenger the primary driver dashboard and information center will indicate a problem with the main airbag system illuminating the airbag icon, along with a message to "service air bag". This will occur on vehicle start or shortly thereafter. The red airbag light will at random times turn off, only to come on a few moments later. It may stay off for days or weeks at a time but will ultimately return.
Only 2 months old, passenger air bag light, would read off when a normal size adult was in the seat. Also "on star" reported air bag inoperative. Always had brake problems with rear pads wearing out way before the front. Steering wheel lock does not lock, and I noted this after 2 years, as my wife is the major driver of the car. I was so sick of the dealer, I replaced the master cylinder, rotors, with brembo, and used quality pads. The government should have gotten after gm! There are many complaints!
Tl* the contact owns a 2007 saturn aura. The contact stated that the air bag light would intermittently illuminate upon starting the vehicle. The vehicle was taken to an authorized dealer and the contact was informed that the failure was a computer glitch and the vehicle did not require repairs. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 41,000. Updated 02/15/12*lj update 02/17/12
Tl* the contact owns a 2007 saturn aura. The contact stated that the airbag warning light had been illuminated from the time she purchased the vehicle. The vehicle was taken to the dealer where they advised the contact that they were unable to diagnose the failure. The failure persisted and the contact had onstar capture the reading for the airbag warning light. The vehicle was taken back to the dealer where they advised her that the airbag was wired incorrectly. The vehicle was repaired for the airbag wiring and the seat replacement. The manufacturer was contacted and offered no assistance. The contact was concerned due to the onboard computer not capturing or not reading the failure when needed. The failure mileage was approximately 8,100. The VIN was unavailable.
2007 saturn aura xe. Consumer states side air bags deployed while driving *tgw the consumer stated the driver side air bag hit and stung her on the arm very hard, and immediately following was the passenger side. The steering wheel locked as she attempted to steer the vehicle out of the flow of traffic, her seat belt locked and the vehicle instantly died and everything powered off. The vehicle was towed to the nearest dealership. The consumer finally received a call from an inspector, who stated the air bag deployment was somewhat a normal circumstance and was unrelated to an electric system malfunctioning. It was determined the electrical failure was due to an outside source and gm was not at fault.
Tl* the contact owns a 2007 saturn aura. The contact started the ignition and the front passenger side air bag warning indicator illuminated. The intermittent failure recurred during engine start-up or while driving various speeds. The vehicle was taken to an authorized dealer who stated the air bag module would need to be replaced. The vehicle had not been repaired for the defect. The manufacturer was not made aware of the problem. The approximate failure mileage was 27,992. Updated 12/06/11*lj updated 02/06/12
Tl* the contact owns a 2007 saturn aura. The contact was driving approximately 30 MPH when the airbags deployed independently followed by the vehicle stalling. The vehicle was towed to the dealer where the contact was awaiting diagnosis. The failure mileage was approximately 92,000.
"service air bag" indicator comes on and passenger air bag "on" symbol goes off occasionally at random times. Took it to dealer and they inform me that the passenger presence module needs to be replaced at a cost of approximately $750. Am uncertain if air bag will work when needed. Very premature failure for a safety related item. Vehicle is 4 1/2 years old with 47000 miles and has been maintained by selling dealer.
Service air bag light comes on intermittently. I've read online that this has been a problem for a ton of other 2007 saturn aura owners. I have heard that the repair is well over $1,000.00 because they have to take your passenger seat apart to get to the problem, & the labor costs alone are phenomenal! If so many people are having the same problem, why isn't this a recall??? Air bags are very important, & if mine don't work, I think I should get the cost to fix it (from gm) to pay for the problem!!!
2007 saturn aura xe passenger airbag light is intermittently on and off with passenger in the seat. Service airbag light comes on. Dealer states it will cost $960. To replace the pps module, the seat coil and the heater in the seat. This has occurred sporadically since I purchased this care with 35000 miles on it. As this is a safety issue with numerous complaints from other owners, it should be corrected by the manufacturer.
I purchased this saturn with 32k on it, two days after having the vehicle it started overheating and the air conditioner went out. I contacted the dealership because it was still under factory warranty. It took them a week to fix the vehicle because they had to completely rewire a few things. One month after that happened, I noticed when I turned I felt a popping in the floor board on the driver side. I again contacted the dealer and they had me bring the vehicle in and stated something was loose in the axel shaft and they 'fixed' the popping by tightening it up. Three months following the above events, I noticed the popping started again. I took the vehicle to the dealership and they replaced the front ball joint, rack, and pinion. I drove away from the dealership and immediately had to turn around and return the vehicle because the problem continued. At that point they had the vehicle for five months straight. They say they replaced everything from the steering column down. Every time I called for an update they always had a different answer. I have replaced the rotors on this car 3 times now and it only has 60k. The service airbag light continues to stay on. The dealership says they replaced the airbag coil but yet it continues to come on. Now the transmission is slipping constantly in 5th and 6th gear. This car has been the worst car I have ever owned. I will never purchase another gm product again. I have had nothing but issues with this car since the day I brought it home. My husband was called to deploy to iraq and we had a 2 week old baby so we had to get a bigger car before he left. We only had 3 days when he was called up to leave (he was inactive reserve and was called up). I did not have time to research this car before we bought it. If I could do it all over again I would never even consider this car. Reading into it now, it seems a lot of people have had the same issues with this car.
2007 saturn aura xe has air bag light on at times. Service air bag readout appears periodically, along with red air bag icon. Pressed on star button, had advisor monitor message, advised to get to dealership to have checked. This was done, dealer mechanic re-calibrated pps system on two more occasions, last time was march 31, 2011. Problem still ongoing. Passenger side airbag indicator reads "on" and "off" while average weight adult occupies seat. Cannot have full use of car for this unsafe reason. This issue needs to be a recall. Purchased new january 2007.
Instrument panel message "service airbags soon" appears randomly accompanied by a red panel icon. Message and icon eventually disappear. Owners manual does not give information about what this means or its effect on the airbag system.
On dash warning lights for failed airbag. Drivers remains on unless passenger then that warning light supersedes drivers light which temporarily goes out . Was a problem at time car purchased used. Dealer (buick) said it was normal.. I now realize it is a fault common on these cars.
The "service airbag" light illuminates on the message center dashboard. There is also red light that depicts an airbag that needs serviced on the dashboard.
Tl*the contact owns a 2007 saturn aura. The contact stated that she noticed the service air bag light illuminated on the instrument panel. The vehicle was inspected by a dealer who stated that she would need to replace the pps sensor as the air bags would not deploy in the event of a crash. The vehicle had not been repaired. The failure mileage was approximately 33,000. Updated 01/31/11 *bf updated 03/11/11
I own a 2007 saturn aura with 90,000 miles on it, the service air bag light and chime has come on repeatedly in the past year. Service dept stated no problem.. Now I am reading about others who have had that problem that should be fixed. I have an extended warranty on this vehicle and hope it is covered as the repair is estimated to be about 1000, more or less.
We noticed a "service air bags" message on the dashboard. Also the air bag indicator remained "off" even when the passenger seat was occupied. The service department of a former saturn dealer diagnosed the problem as a "short in the passenger presence module." technician stated the air bag on passenger side would likely not deploy in the event of an accident. Repair involving replacement of the "switch" was made at a cost of $717.
Service air bag message appears. Has happened at least three times in last two weeks. First time, passenger was in seat and about 2 minutes after air bag was "on", the chime and message that it was needing service. Second time, immediately after passenger exited car, the chime and message, message remained on for the remaining 20 minutes of drive. Third time, after car was in motion, mo passenger. Took that car to a gm dealer for repair, was informed that it was not a covered repair. I did not get it repaired at the time of this complaint. This is a safety issue and should not come out of my pocket to repair it.
Service light comes on while driving in my saturn aura 2007 car. Planning to take in as soon as possible, but have trip scheduled monday oct 4, 2010.
1driving vehicle with driver and passenger in the car. Stop to let passenger out at their destination. Passenger gets out of the car. A few seconds after passenger exits, the chimes go off and "service airbag soon" indicators light up and remain on til vehicle is turned off. Vehicle was not put into park when dropping the passenger off, and doors were unlocked from switch. This happened on two occasions.
Tl*the contact owns a 2007 saturn aura. While driving, the air bag service light remained illuminated. The vehicle will be taken to the dealer for diagnostic testing. The manufacturer will be contacted. The failure and the current mileages were 51,000.
I drive a 2007 saturn aura and recently the service air bag light came on. I talked with the service department at saturn and they stated that it would cost $1200+ to remove the passenger seat and fix the sensor. Also the passenger front door sensor that tells you that the door is closed malfunctioned. When you close the door, it tells you that the door is ajar when it is actually closed. To fix that would cost about $420.
Tl* the contact owns a 2007 saturn aura. The contact stated he noticed the passenger side air bag light was not illuminated, indicating the air bag was off. He stated the failure would occur intermittently when the seat was occupied or unoccupied. The weight of the passenger would vary from 120 to 200 pounds and the failure would persist. The dealer was unable to duplicate the failure. The approximate failure mileage was 38,500 and the current mileage was 40,000. Updated 05/19/2010.
Since buying my saturn aura in march 2007 my life has been a complete headache. I first had to take my car into the shop with only 2300 miles on it for rack and pinion to be replaced. Since then it has been in the shop no less than every 6 months. I have had to replace the brakes and rotors two times, motor mount, passenger air bag, sunroof drain, water pump, coolant crossover pipe, water reservoir, steering shaft and more. Now my rack and pinion is bad again and they will not fix it. Also there is a major rattle in front of car and squeal coming from front drivers side tire. They tell me that there is nothing wrong and cannot duplicate. Just recently I have started to notice that my car steering is funny and also that it cuts out or accelerates on it's own. I am planning on getting it back in again to the shop soon. I do not feel safe driving this car. I have three small children and want something done to stop all the problems.
I drive a 2007 saturn aura and recently the service air bag light came on. I had onstar do a diagnostic test on it while the light was on. They onstar personal stated that the code regarding the service air bag light, meant that the airbag might not deploy if I was in a wreck. She stated that it was for the passenger side air bag. I have talked with the service department at saturn and they stated that it would take a while to get the part because it is on back order, meaning there has been more than my car that has had this problem. I had spoken to a lady in the service department two weeks prior to my light coming on and she had stated that she was there for that same reason. She also drives a 2007 saturn aura. I feel that since this is such a safety issue that is happening a lot, that there should be some kind of recall before someone gets killed. Let me remind you that most passengers in the front seat of a sedan is usually kids. We shouldn't have to wait till someone dies to have something done about this issue.
My car was brand new when purchased. My car has a passenger airbag indicator. The airbag only turns on if there is someone in the passenger seat. On occasion, when there is indeed a passenger in the seat, the airbag does not turn on. Saturn was contacted about this issue through their customer assistance center via there website a couple of weeks after I purchased the car. Saturn told me to refer to my owner's manual for information on child safety seats. They did not offer to test the indicator or to look at my vehicle. Why wait until someone is injured or killed before an investigation is launched.
Driving a 2001 saturn aura xr about 30-35 MPH when traffic in front of me was stopped, applied brakes, there were none. Hit vehicle in front of me at 30-35 MPH and no air bags either.
On board computer sends message to "service airbag," passenger air bag light then proceeds to indicate that air bag is off -with or without person in seat. Happens intermediately. Have taken to dealer, but where told they could not replicate or did not have a "code " to reset and would have to just "see if it keeps happening." consider this dangerous if in an accident.
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