I backed in, my 2004 saturn ion, in my driveway, put the gear shift in park and turned off the ignition switch. The doors did not unlock automatically as usual, the key would not go past acc position. I restarted the car and tried again to no avail. After many tries it some how vent to off. Couple days later I took the car to saturn - chevrolet dealer to get it fixed. The dealer came back with an estimate of $615.00 listing as follows: check out - code fee, ignition cylinder 15785084, npc, key 22679805, , adjust shift cable, reprogram, labor 3 hr. I did not get it fixed so they charged me $129.57 for their estimate. When the recall came through I figured that my problem was part of the switch.wrong. Today the dealer completed the recall and the problem did not go away. This time it is blamed on gear shifter and would cost me $462.76, no listing of parts or labor but just scribbled on back of my recall bill of $0.00. Also informed me that those parts were on back order and not available at this time. I have found a way to get the key out manually with my left land thumb through an opening under the steering column.
2004 Saturn Ion steering complaints
Page 3 of 13: complaints 41 to 70 of 345, newest first, as owners wrote them.
Tl* the contact owns a 2004 saturn ion. While attempting to park, the power steering failed without warning and the steering wheel became difficult to turn. After the engine cooled down, the power steering operated normally. The vehicle regained power steering when the engine was turned off and restarted. The failure occurred continuously. The vehicle was taken to an authorized dealer and repaired according to the federal safety agency campaign number: 14v153000 (steering); however, the failure persisted after the remedy was performed. The repair did not remedy the failure. The manufacturer was notified. The approximate failure mileage was 127,371.
Ignition recall. Took car to keyes gmc woodland hills ca 2 times and they changed ignition but did not fix problem. Now they want $500 to fix "shifter". I think it is still key ignition. Made complaint to gm #[xxx]. Called gm twice 866 790-5700 for decision and no response. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2004 saturn ion. Consumer writes in regards to ignition switch and power steering recalls. *smd the consumer is seeking reimbursement in the amount of $ 730.22 for the replacement of the ignition switch and power steering.
While traveling approximately 15 MPH to make a turn, the steering suddenly stopped and was unable to complete the turn. The vehicle's driver side front tire struck the curb and went up on the curb. This resulting in serious damage to undercarriage. (axle broke). Had knowledge of the recall and the local dealership has not had the parts to fix the steering/ignition.
The power steering warning light may or may not have come on the first time. Being a cautious driver, I pulled over on a fairly busy roadway, and began calling my aaa number to getmy car towed. I decided to start the car to see if warning lights went on and slowly proceeded forward to see if the steering resumed operating, which it did. I drove it to my repair shop and they investigated the problem and said I should try and encourage a recall. So you can realize that this problem has been time consuming and has happenned to me about 5 more times. My friends will not ride in my car and I get paranoid to drive in the city and it is very nervewracking to think you may need to stop in heavy traffic and hopefully not get rearended! I feel people that have dealt with this issue deserve some sort of compensation . It is also embarassing to have to be seen in this vehicle because I cannnot afford another presently and refuse to burden someone else with this very unsafe issue because I have a conscience. I feel I should be on a priority list???
I have a 2004 ion while driving my car I lost power steering. Thankfully I was able to pull over and restart and only a few miles from home. I always have my daughter with me and suppose I am not as fortunate next time. Something needs to be done to compensate for this and lessen the deaths gm has caused by allowing problems they knew of to remain unfixed. My ion has a recall for power steering loss which says it can happen at any time or speed. This is very scatter. So here I am with a car I am afraid to put myself.in let alone my child. I had an ignition switch recall which was fixed. I am requesting a loaner car until the part is ready to fix mine.
07/06/2014 - as I was driving in a parking lot, I, all of a sudden, heard the warning sound and noticed that my steering wheel got stiff making it much more difficult to steer. I looked at my dashboard to see "pwr str" flashing on my dashboard. I pulled up on the side of the lot, parking perpendicular to the lines in the parking lot as it was impossible to turn into a parking space with my steering wheel problem. This power steer issue came up again today (07/26/2014) as I was driving home in a fairly busy street. I was able to pull over onto the shoulder this time. But this problem has happened to me 4-5 times in a span of 20 days.
Tl* the contact owns a 2004 saturn ion. The contact received notification of the federal safety agency campaign number: 14v153000 (steering) however, the part to perform the repairs was unavailable. The manufacturer was made aware of the delay. The contact had not experienced a failure. Updated 09/02/14*lj updated 09/17/2014
Complete power steering failure at low speed. Power steering did not return, and car was manually steered directly to the dealership whereupon the diagnosis was the power steering module.
S10 direct reply- to the secretary from constituent re expressing concerns regarding general motors recalls on 2004 saturn ion (recall nos. 14063/14113 and 14115. Date of purchase dec. 27, 2013). *smd the consumer stated on january 10, 2014, the vehicle would not start. Roadside service was called, and they charged the battery. As the consumer began backing out of her parking space, she noticed the vehicle seemed very stiff; she did not immediately notice the power steering signal and continued to maneuver the vehicle. She drove to the dealer, about a mile away with power steering. When she arrived, she mentioned the power steering issue and they replaced the battery. A fuse was replaced, which corrected the issue, but only temporarily. The consumer stated the power steering and ignition problem were resolved. However, within the past two weeks, she encountered another problem. They key became stuck in the ignition and would not release. When the key finally released, the vehicle would not start, even though the interior lights were on. Updated 11/19/14. *jb updated 11/24/14. Jb updated 12/04/14
Lost power steering after power steering warning light came on. This was 3rd incident in 10 days. Turned off car, restarted and power steering returned. This has happened without warning 3 times. Loss of power steering makes turning difficult. Very scary.
Tl* the contact owns a 2004 saturn ion. The contact received notifications for the federal safety agency campaign number: 14v171000 (electrical system), the federal safety agency campaign number: 14v153000 (steering), and the federal safety agency campaign number: 14v047000 (air bags , electrical system) and stated that the manufacturer had exceeded the reasonable amount of time for repair. The dealer stated the parts were not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced the failure.
While driving the car the power steering light came on and I had difficulty turning the steering wheel. It happened again on june 24, 2014. After turning off the ignition after each incident the power steering returned. Both incidents were very scary. I bought the car and I've had the car for 10-1/2 years. This is the first time the power steering has failed.
Tl* the contact owns a 2004 saturn ion. The contact stated that while driving at approximately 10mph, the power steering light illuminated on the instrument panel and the steering wheel became difficult to maneuver. The approximate mileage at the time of failure was 102,300. The VIN was not available.
Took my saturn in yesterday for the recall on the ignition switch-got a phone call from the dealer saying that the housing for the switch also needs replacing, but gm will not cover it and I need to pay for that part and the labor. The switch can not be replaced unless this housing is replaced, but now they want me to pay for it even though the recall says this should be at no cost to me. I called gm and they are saying that the housing is not covered in the recall. According to the recall information, I should be able to get reimbursed for having to replace the switch, but first I had to replace it again, which is what I was trying to do. What can I do about this? It does not make since to me. Have me do the recall and then attach a charge for it because you can not do it unless you replace something else. Is the not a problem of a "causal part"? If this not a problem for your agency, please refer me to an agency that can handle this. I am currently awaiting more information from the gm dealer, fremont chevrolet. As of now, they have my saturn torn apart and are "thinking" of what they can do for me.
Tl* the contact owns a 2004 saturn ion. The contact stated while driving approximately 35 MPH, a chime sounded and followed by a complete loss of power steering. The warning indicator also illuminated during the steering malfunction; however, the contact continued to drive the vehicle. After the vehicle was turned off and restarted the vehicle operated normally. There was a related recall under the federal safety agency campaign id number 14v153000 (steering) however, the part was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 75,000. Updated 8/19/14*cn the consumer was informed, the parts were not available. Updated 09/15/14
Tl* the contact owns a 2004 saturn ion. The contact received a notification for recall the federal safety agency campaign id number 14v153000 (steering) and stated that the vehicle was not serviced under the recall because the remedy part was unavailable to perform the repair. The manufacturer was not notified of the problem. The contact had not experienced a failure.
Tl* the contact owns 2004 saturn ion. The contact stated while driving out of a paring lot the steering wheel became difficult to turn. The failure occurred twice. The contact received a recall notification under the federal safety agency campaign id number 14v153000 (steering); however, the part was unavailable. The contact also stated that when changing gears the vehicle shook and rattled. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 93,000.
Tl* the contact owns a 2004 saturn ion. While driving at various speeds, the power steering suddenly malfunctioned and became difficult to turn. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 124,000.
Tl * the contact owns a 2004 saturn ion. The contact stated that the vehicle would make a loud noise whenever she made a turn. The vehicle was taken to an independent mechanic. The technician diagnosed that the rack and pinion needed to be replaced. In addition, the contact stated that the windshield wiper malfunctioned. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 89,000 and the current mileage was 89,447. Updated 08/19/14*lj the consumer stated shortly after picking the vehicle up from the dealer, they key became stuck in the ignition and the vehicle would not turn off all of the electrical switches started going haywire , along with different warning signs.. The consumer returned to the dealer, where an inspection revealed the solenoid was damaged. A month prior, the ignition switch was replaced. Also, when the consumers son attempted to use the jack, to change the tire, the jack bent and the vehicle almost collapsed on her son's foot. Updated 11/19/14 updated 8/30/2017
Tl* the contact owns a 2004 saturn ion. The contact stated that the vehicles power steering failed after trying to reverse from a drive way. The vehicle was difficult to steer. The power steering light illuminated on the dash board followed by a warning chime throughout the vehicle. The vehicle was not driven since the failure. The manufacturer was contacted and they offered no remedy. There was no diagnosis completed on the vehicle. The failure mileage was 114,000 and the current mileage was 114.000.
My saturn has had problems with the A/C unit the dial has gotten to were it won't work and the defrost doesn't work. It has been like that for about 7 yrs. My has car has cut off on me twice. Once this year and last year. Now the most recent one was on april 25 2014. It was around 3:30 pm. Here in richmond va it was a really bad thunder and lighting storm. I started to smell a burning smell, the brakes were acting strange I was able to stop at stop light and while I was a red light I heard a high pitched beeping sound and the warning lights came on. My car was towed. And the henrico county beat aaa to pull it to royal chevy. The cops had my placed at impound lot. And I finally did it towed to royal chevy on april 26 2014. Royal chevy has agreed to pay for my rental. I saw on this website there are 10 recalls on here and gm has only told me about 2 of the recalls not of the other 8.
My car war just repaired for the recall ignition, however, it is still not working right. Not only that, but the power steering is going off and on. The power steering went off twice on my way home after I picked it up from the dealer, almost causing an accident. I had to pull to the side of the road twice. I contacted the dealer, but they show nothing on the power steering. This is the only vehicle my family has, and I'm afraid to drive the car. It is not safe! I have had files open since 2008 about the power steering, and other issues. Saturn is aware of the issues. I have had to have the power steering replaced twice.
When I start my car I get a message that days power steering service vehicle. That I loose all dash lights occasionally radio and air I do not regain power steering or lights for about 5-10 minutes. I can hear a change in the engine when it is regained. Once it's done I can drive perfectly normal. My check engine light is on and off. When I turn my car off the lights are there during the fit and off when the car is on. All the codes thrown are electrical. Help!
I received recalls beginning in april 2014 regarding the ignition switch, then one regarding the ignition cylinder. Both recalls have caused injury or death. I now understand that there is also a recall on the power steering. (3 open recalls in all) I contacted my local chevrolet dealer as instructed on april 18th and have been back and forth with both the dealership and saturn customer assistance @ 800‑553‑6000. I was issued a case# 71-1300074576 but my family is still driving the car. We don't feel safe driving the car but was told that there was no room to leave it at the dealership so I have to wait until june. This is unacceptable! I understand that a loaner can be provided. I want to drop the car off somewhere and pick up a safe vehicle for my family to drive until the repairs can be made.
This has happened intermittently before, but this time I lost the power steering rounding a bend. Took it to my mechanic and I needed the entire thing replaced for 800.00, quoted 1200.00 at a dealer. I called gm and despite the gm website stating recall of "saturn ion all model years 2004-2007" for loss of power steering posted on 3/31/14, I was told mine wasn't included because I have a 2004 saturn ion 2. What does that mean? Doesn't "all model years" pertain to the ion 1, 2, and 3?????
Tl* the contact owns a 2004 saturn ion. The contact stated while traveling 40 MPH the power steering light illuminated. The manufacturer was notified of the defect. The failure mileage was 1,000. The current mileage was unknown.
While parking power steering locked up.
Tl* the contact owns a 2004 saturn ion. The contact stated that the steering wheel became hard to turn. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer confirmed that the vehicle was not included in the federal safety agency campaign number 14v153000 (steering). The approximate failure mileage was 128,000 and the current mileage was 133,720.
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