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2004 Saturn Ion: loss of power steering

116 of the 898 complaints about the 2004 Saturn Ion describe loss of power steering.

owner complaints
116
of this car's complaints
13%
typical repair cost reported
$1,200
typical mileage
89,000
recalls
1
Is there a fix? There is 1 recall and 17 service bulletins for this area of the car. See below

Loss of power steering by model year

What owners say

Filed Dec 13, 2022 · Steering · MI

The contact owns a 2004 Saturn Ion. The contact stated while driving at various speeds, excessive force was needed to maneuver the steering wheel on several occasions. The power steering assist warning light was illuminated. The contact stated that he replaced the electric power steering motor; however, the failure persisted. The vehicle was not taken to a local dealer or independent mechanic for additional diagnostic test or repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Filed Mar 18, 2020 · Steering · 244,000 miles · FL

Tl* the contact owns a 2004 saturn ion. The contact stated that the power steering assist failed to function as designed intermittently which caused difficulty while attempting to maneuver the vehicle. The vehicle was taken to vera cadillac located at (300 s university dr, pembroke pines, fl 33025, (954) 417-8998) to be diagnosed. The mechanic was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 244,000.

Filed Sep 12, 2019 · Steering · 115,000 miles · MI

I recently bought a 2004 saturn ion 1 from a private party. I was not aware that there is a recall on the the elecrtic power steering assist. The dealer in my area says the recall has expired and they are refusing to fix it. I bought this car may 2019 used every dollar I had to buy it. Im a single mother of 4, I live in a small town there is nothing for jobs here. I work part time at a fast food resturant and can barley afford to feed my family. I just spent 2000.00 on this car and cant risk driving it now that this is an issue. I have kids to get back and forth to school and a job to report to everyday I need my car fixed asap.

Filed Jun 18, 2019 · Steering · 17,800 miles · NJ

Tl* the contact owns a 2004 saturn ion. While driving, the power steering assist warning indicator illuminated and the steering wheel became difficult to turn. The vehicle was driven without power steering ability to the contact's residence. The contact called schumacher chevrolet of denville (located at 281 us-46 e, denville, nj 07834, (973) 644-7584) to schedule an appointment and was informed that the part was not available. The vehicle was not taken to a dealer. The contact stated that the VIN was included in the federal safety agency campaign number: 14v153000 (steering). The manufacturer was not notified of the failure. The approximate failure mileage was 17,800.

Filed Apr 18, 2018 · Steering · 153,000 miles · SC

I purchase this car on 04/12/2018 from a local dealer, everything worked fine, until 2 days later. I was driving on the highway when suddenly the steering became hard to turn. I then parked the car for a few day when I started it up steering worked alright for about a half minute, the stopped working again.

Filed Sep 15, 2017 · Steering · 99,034 miles · IA

In parking lot on leaving a store there was no power steering making it very hard to drive. Next I went to a gas station and filled my tank. When I left the steering was okay....the dash symbol for power steering was not longer showing. I lost power steering once before and the dealer fixed it. (invoice included) the first incident was repaired at mileage 83,868. The current on happened at mileage 99,199. There was no accident involved either time. I hope this will not happen on a curvy road which is near our home. Had the steering gone out on that at 35 to 40 MPH I'm not sure I could have successfully coped with the situation. Surely once the dash light power steering comes on once it means that the vehicle should be serviced.

Filed May 15, 2017 · Engine, Steering · CA

Vin: [xxx] , salesperson:[xxx] date of purchase: march 27, 2017 , dealers number: 47243...$2000 in repairs paid in cash.purchase vehicle in cash for $3000.false advertisement that the vehicle was in good condition@time of purchase&several defective& malfunctioning parts&I was sold a lemon car that has been recalled several times. Seat belts don't work.wind shield wipers were broke@ time of purchase. Muffler problems, rattles too..emergency brake was no good&fixed.brake faulty,I purchased new brake pads.transmission is faulty.car continuously shakes.it's been in and out of shop since I purchased it. Transmission acceleration&gear shift does not work properly or shift in time. Window is off the trap&will brake if I put it all the way down..gas leak. Gas leak=$30 a day since purchase. Ignition locks the steering wheel&won't turn while driving. Key will not turn.car will not start&needs a new ignition. The power steering went out with/in 2weeks of buying it. I was on the road&the wheel locked. I was barely able to turn it with all my strength. I had to replace it& it's an electric power steering wheel. Brake fluid was sold dirty. Overheating constantly. Fan over running.timing belt needs checked. Brakes are squeaking& squealing&when pumped shoot air, brake pads were changed& brake fluid was changed& is clear instead of black. All these problems existed@time of purchase.it was sold as is.I've lost time from work. I did not know it's been recalled several times. Gm &dealer is@fault. It is a lemon. Puts my families life in danger, especially when the wheel locks up on the road.dealer gave me a dummy key. That's another problem. I have rights under the song-beverly warranty rights. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Mar 18, 2016 · Steering · 150,000 miles · NY

No power steering at low speed or after more than 5 minutes driving. Very hard to steer. No control of the car.

Filed Dec 16, 2015 · Steering · 211,600 miles · MD

Tl* the contact owns a 2004 saturn ion. The contact stated that while parked, the vehicle was shifted to reverse and the vehicle started making an extremely loud noise. The power steering warning light illuminated. The steering wheel became difficult to turn and the power steering failed. The vehicle was towed to a dealer where it was diagnosed that the power steering motor needed to be replaced. The vehicle was repaired. The contact mentioned that the vehicle was previously repaired for the same failure but the details were unknown. The manufacturer was not made aware of the failure. The failure mileage was 211,600.

Filed Dec 9, 2015 · Steering · 97,000 miles · NJ

Power steering failed when traveling on a city street. Luckily, was going slow at the time & was able to come to a controlled stop. No damage to vehicle or others.

Filed Apr 7, 2015 · Body, Wheels · 130,000 miles · PA · crash

Was traveling at approx 35mph power steering assist was lost, turned into manual steering. I am a fairly new driver, 21, so I didn't really know how to react. It happened very quickly. Hit a center island, for a lack of a better term. Called gm, they had someone inspect the car. Said there was no dtc codes detected. So there for they are calling me a liar. My parents also had this experience with this same vehicle shortly before I purchased the car. Gm refuse to make damage repairs. Only do recall repairs. I only bought the car one week before all this happened.

Filed Jan 30, 2015 · Electrical · 72,000 miles · CA

Tl*the contact owns a 2004 saturn ion. The contact stated that while driving at approximately 45 MPH, the power steering failed and the vehicle failed to accelerate without warning. The vehicle was towed to the dealer where it was diagnosed that the ignition switch needed to be replaced. The contact mentioned that other unknown repairs were performed. The vehicle was repaired but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 72,000. ... Updated 03/19/15*bf updated 9/20/2017

Service bulletins that may apply

Related recalls

Steering: electric power assist systemReported March 31, 2014 · 1,373,177 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
Risk
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1‑800‑630‑2438, Saturn at 1‑800‑553‑6000, and Pontiac at 1‑800‑620‑7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.

Recall number 14V153000 · Recall details

Questions about the 2004 Saturn Ion power steering loss

Is loss of power steering a common problem on the 2004 Saturn Ion?

116 of 898 owner complaints about the 2004 Saturn Ion (13%) mention loss of power steering. The model year with the most reports is 2006.

How much does it cost to fix loss of power steering on the 2004 Saturn Ion?

Owners who mentioned a price put the repair at about $1,200 (median of 14 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

Is there a recall or service bulletin for this on the 2004 Saturn Ion?

There is 1 recall and 17 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2004 Saturn Ion

Won't start 168Stalling 41Loss of power 39No deployment 25Wipers 19Fuel leak 18Steering lock-up 17Engine failure 15Fuel smell 15Check engine light 14Fuel pump 9Jerking 9Warning lights 9Grinding brakes 8Transmission failure 8Door locks 7Tire blowout 7Headlights 6Adaptive cruise 5Brake failure 5Fire or smoke 5Hesitation 5Slipping 5

All model years of the Saturn Ion

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