I started my car up and it sounded extremely rough and the check engine light came on. I took the car to a service center to get oil changed, coolant changed, fuel system cleaned and to get an overall check done. They were unsure of the issue and I took the car to the dealership where a diagnostic test was done and it read that there was an issue with the timing chain. After reading on here and online I see this is a common issue with this car.
2007 Saturn Ion engine complaints
Page 2 of 3: complaints 11 to 40 of 43, newest first, as owners wrote them.
I purchased the vehicle in march 2014. On 7/17/2014 the ignition switch was replaced at asheville chevrolet in asheville nc. I had not had any issues with the ignition at that time. On 11/3/14 the car stalled while I was driving. I took it the dealership on 11/5/14. The dealership kept the car for 11/5 and 11/6 and replaced the ignition coil and spark plugs and stated that is needed a map sensor repaired. They verbally informed me that they checked the ignition switch again and checked the fuel pump for leakage (which was another recall). I drove the car home on 11/6/14 and it stalled again within 20 minutes. I called the dealership back on 11/7/14 and was informed that technician that worked on it was not there and they would call me back on monday (11/10). On 11/10 I talked with the dealership again and was informed that the technician that worked on the car was fired on 11/7 and I could bring it back in for them to check it. I took the car to another mechanic on 11/10 who could not do any work as the computer needed to be "flashed" as it had not been reset when work was done by the dealer which prevented them from identifying any issues that may exist. I brought it back in on 11/11 and informed them that the car is still stalling with the exact same issue that I brought it in on 11/5. The dealership could not confirm that anything was ever checked regarding the ignition switch replacement and stated that the already replaced the recalled ignition switch. They further refused to reset the computer and denied the need for any further work. The vehicle continues to stall when the car is driving and the dealer is well aware of this issue though they refuse to take any action.
On june 7, 2014, the vehicle would not stop running. I took it to a nearby care care center where they stopped it. The recall establishment (zimbrick buick-saturn) told them to have the vehicle towed to their establishment. They kept the vehicle until june 26th trying to replace the switch and start the vehicle. They charged the car care center "jump started" the vehicle in a wrongful manner and that caused a computer to fail. I have a sworn statement that it was not jump started. They eventually replaced the computer with a used cadillac part and charged me $1288.41. The entire process was caused by a defective ignition switch and incompetence in repairing the vehicle. I don't believe I should be required to pay the amount requested and seek compensation.
Tl* the contact owns a 2007 saturn ion. The contact stated while driving approximately 65 MPH, an abnormal noise was emitting from the front of the vehicle as the vehicle started to make a jerking motion. The failure recurred numerous times. The vehicle was taken to an independent mechanic. The technician diagnosed that the timing chain needed to be replaced. The vehicle was not repaired. The contact was made aware of recall under the federal safety agency campaign number: 07v519000 (engine and engine cooling). However, the vehicle was not included. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
Saturn ion ignition switch has been replaced twice & my car still does the key sticks, doors won't unlock but now after dealer did work the air bags off and misfire #3 cylinder & shifter loose & shifter handle jiggles out of place. Timeline: may 7 2014 ordered ignition switch mark christopher chevrolet may 18 key stuck ignition doors wouldn't unlock - finally able pull key out but car was still running without key towed to mcc car not safe to drive, may 19 4:35pm received call from service manager stating car is there & part still back ordered. From may 19 2014 until july 27 they had my car. But june 4th stopped by dealership after receiving a parking ticket on my plate #. The dealership told me my car was never towed to them. . Following day they called said it was there. I kept calling for updates over next 2 months no one called me back that was because service writer quit & my paperwork car etc was lost again. My car is in worse condition now . I'm perplexed at situation that gm allows dealerships give customer car was allegedly repaired back in worse condition where is the moral compass I really feel unsafe & scared I may cause an accident & hurt some innocent person because of my car not being fixed properly. Mcc has acknowledged car isn't fixed right they backordered shifter because they say that's the new problem stemming from ignition switch recall.... It's been painful and tiring struggle plus my car is worth nothing now 7502.00 3 months ago kelly blue book.... Now they won't even give me 3000.00 I'm almost ready to give up & just take the loss of money because they don't care about me, you or anyone on the road ... Having a congressional investigation did nothing but insight the dealerships to become rude & accuse customers of "wanting 10years cars fixed for free" quote from the service manager at mcc. Very condescending & disrespectful.
My saturn had been idling roughly for about a week. I checked the oil it seemed low and I put more oil in. It seemed a little better. The check oil light has never come on in this car. After taking the car down and back to my parents it would not turn on. Two car dealers have told me it is the timing chain and that it needed a new engine with parts and labor 25,00.00 dollars. I bought the car in 2011 in october. I now have a car I have to keep making payments on to keep my credit rating safe but I can't drive. So far gmc and the dealers have been unhelpful with getting my car repaired. I can't afford 2500. Dollars. I went to the bbb and was told that my car aged out of the complaint system. I haven't had this car 5 years and it hasn't reached 100,00.00 miles and it is unusable with a repair that is more than it is currently worth.
Hello, this vehicle is under recall and I have received notices since march 2014 about the recall. However, it doesn't seem that saturn/gm is taking this recall seriously, as I have called them 3 times to see if I could get it fixed and so far they have said they can't fix it. When I called back in march, they said that they were waiting on a part and should have the parts by mid-april. I was fine with that, and was told to drive with just the key (no extra weight). They said I was put on a list, and they would call me when they had the parts. I was fine with this as I had never had any trouble with the engine losing power, but of course want to get it fixed if there are problems. That was now over 3 months ago, and I have not heard anything from saturn/gm. Gms notice said to contact the federal safety agency if I'm not satisfied with gms response to the recall, so that is what I'm doing. I initially contacted gm's customer assistance center back in march, and they told me to contact my local dealer, who is billion auto in iowa city, iowa (http://www.iowacitychevycadillac.com/). I'm assuming that I'm still on their list, and gm has not provided them with the parts, or they have so many vehicles to fix that I'm just too far down on the list to get it fixed in a reasonable time. I'm just writing this as a complaint against gm and how I don't feel that they are taking the recall seriously if we have to wait over 4 months to get our vehicles fixed. I have to continue to drive this vehicle daily, as it is my only vehicle. Also, I should mention that the vehicle is registered under my father's name, larry perrott, which is why the contact information is different than the vehicle registration information. I'm not sure what I'd hope the federal safety agency can do, but I just thought it was worth getting this on the record that I'm unhappy with the way gm is handling the recall. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Car stalled then ran again fine. Thought maybe bad gas or something. Started hearing a loud noise in the engine. Change oil came on and so I took it in to be serviced only to find out the timing chain had jumped keys. This is a terrible issue which could have caused me to wreck had I not had plenty of room to coast off the road. Also seat belt is stuck and will not unbutton so I am unable to buckle up the right way until that's fixed too. Looking online all of this seems to be a common problem however it appears people have to die from it before a recall is given. I urge an investigation into the seatbelts and the timing chain.
I received a recall notice for my 2007 saturn ion in march 2014. The recall notice is for the ignition switch, ignition lock cylinder and ignition key. I call my local gm dealership and was told that they were repairing cars as the parts came in and I was put on a list. They told me the parts should be about 2 weeks and I would receive a call. I called 2 weeks later and the dealership still hadn't received the parts to fix the recall and in april 2014 I received another recall notice from gm to have the repairs to my car. I then called the dealership again to check on the status of the parts and they still didn't have them. Weeks later I brought my car in to have some work done on my car and I asked about the recall and they told me it should be another couple weeks. I called back in 2 weeks and was told they still didn't have the parts. I called back in another 2 weeks and was told the protocall for the recall had changed and that they were ordering the parts based on the vehicle VIN and it was a car by car basis. So I ordered my parts this way around the end of april. It is now june I still haven't had my car fixed and just received a notice from gm that I haven't had the repairs to my car. I called the dealership again and they still don't have the parts. It has been 3 months since my first recall notice and still haven't had my car repaired. I am so upset at the way this whole situation has been handled and I find it unacceptable.
3/2014 recall letter 14063, 4/2014 2nd recall letter,4/11/2014 car to dealer,5/16/2014 ignition replaced, "repair other ignition" accelerator pedal,throttle body,fuel induction sensor, throttle body sensor, quoted $560.00,charged $634.29, gm promised price assistance "repair other ignition-have not honored their word. Picked up car 5/16/2014 on 5/20/2014 <100 miles encountered same issue. 5/22/2014 car returned -to dealer, key stuck in ignition, service mgr witnessed issue, claims - solenoid @gearshift to ignition not registering park, states"I have seen a lot of these recalls, gm is going to replace anything remotely connected to this recall but is "customer bill". Soleniod quote $400.00 additional to $634.29. I am inclined to believe if it is "remotely connected" it should be included in this recall. I firmly believe gm has employed this "other than ignition" strategy to recoup their losses on the back end by employing this "customer bill" phrase. The dealer has not shown any of the parts that were replaced or any evidence to support their claim.I welcome the opportunity to share my experience in great detail with the federal safety agency and any congressional committe that is designated to investigate this gm recall.
Tl* the contact owns a 2007 saturn ion. The contact stated that while he attempted to merge into traffic at various speeds, the vehicle stalled without warning. The vehicle was towed the local mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure and current mileage was 59,000.
2007 saturn ion. Consumer writes in regard to vehicle electrical problems. *smd the consumer stated the vehicle would lose power and shut down. The vehicle was taken to the dealer. The service informed the consumer, no chip was found and therefore, the vehicle could not be fixed without a chip notification. The consumer has since traded the vehicle.
Tl* the contact owns a 2007 saturn ion. The contact stated while driving approximately 20 MPH, the engine stalled.the contact restarted the engine and the vehicle operated normally. The vehicle had not been diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,000. The VIN was unavailable.
I have had trouble with this ignition for years, having to jiggle it to start the car, a key tip broke off from trying to turn it. I also was never contacted about fuel line recall that I had to have repaired and paid for. My engine has also lost power and the engine light has been on for years and they don't know why? I don't feel safe even driving this piece of junk to the dealer.
Engine reduced speed light and traction light came on and car cant accelerate past 20mph.
After my day of driving I pulled into my driveway at my home and put my car into the park gear and continued to remove my key--the key would not turn to off position. It had locked into place. I had to call my husband to come home and help me. He too tried. It would not turn to the off position. The only way we got the car to turn off the engine was to disconnect the battery cables. The key stayed in the on position. I had to contact the gm dealer the next morning -- I had to have my car towed to the dealership in frederick, maryland. I was repaired and I was charged a total of $512.36 I received a recall letter today march 14, 2014 stating there is a recall 14063 the federal safety agency campaign id number for this recall is 14v‑047 since this has already affected my car and I have paid I am requesting reimbursement.
I was driving home through the maryland mountains after visiting family for thanksgiving. I was in a line of cars traveling at 70mph, passing a semi, when the engine suddenly shut off without warning. I could barely steer or push on the brake pedal as I had lost power. My turn signals didn't work and I considered putting my hands out the window to wave to drivers warning them of the impending danger. Thankfully the one car behind me must have known something was wrong because he backed off allowing me to coast behind the semi and eventually pull off to the side of the highway. I called my dad immediately and he started googling engine shut off problems and found multiple complaints. When I got home I called my local mechanic and he told me to call the dealer. I called the gm saturn dealer in town and the person laughed stating he never heard of that before. Unfortunately, at the time, I did not make an official report with any other agency. But I do have emails that were written to friends explaining the frightening experience shortly after the incident. This car is a 2007 and I didn't purchase the vehicle until 2011! 5 years after gm knew of the death trap on wheels. When I originally researched this car none of these problems came up on my search. It wasn't until I searched for the specific problem (engine shut off) that hundreds of complaints surfaced. I'm lucky to be alive today! I still drive around in this death trap because I can't afford to buy another car. It only has 55k miles on it and I used my savings to pay it off.
After driving my vehicle for approximately five miles, I placed the car in park and turned the key back to turn the vehicle engine off. The key turned back and I was able to take the key out, but the engine did not turn off. I brought the vehicle to a gm dealer and was told the cause of this issue was a faulty ignition lock cylinder assembly. The dealer replaced the lock cylinder, which was apparently not under warranty, but could be related to the recall that gm is now issuing, revolving around the faulty ignition. During this visit, the dealership checked to see why my check engine light was coming on and it was found to be valve assembly at fault in the secondary air system. Could this have been caused from the faulty ignition and having to disconnect the battery to stop the engine, which in turn through the entire computer off in the vehicle? When all was said and done, my bill for parts, labor and tax was $916.98. Less than six months later, the ignition lock cylinder assembly had to be replaced for the second time. Due to it being less than six months, I was not charged for this replacement. Although the vehicle's engine did not stop running as in the current 2014 recall, could this still be related to the same faulty ignition situation?
The power cuts off when hitting a bump/jarring and car loses all automatic features--power steering, power brakes. Especially likely with heavy key chain. Has happened multiple times since I purchased the vehicle in 2009, but more in past two years. Occurs when pulling into driveways of stores, hitting pothole, etc. This is the saturn "sister" car to the chevy cobalt ss and of same year at that recent recall.
As I was heading home from work, about 3/4 of the way home on the freeway there was a loud "bang" and a jolt in the car that was immediately followed by a high pitch "squealing" sound. I got off at the nearest exit and took other roads home at approximately 40 MPH. The squealing continued the entire way home, but would stop when I had to stop at lights. As I was turning onto my street, a battery light error came on the dashboard and my car simply shut off and would not start. I was towed home and did not do anything to the car for 3 days. On the 3rd day I attempted to jump the car with another car and was able to get the engine to start, but immediately a different check engine light came on and a different loud sound was coming from the engine. The new sound was not the original squealing. After opening the hood, I found a large metal "chunk" was lying on top of the engine cover and a hole had been made from where it came out of the engine bay from. The only thing I can gather is that it may have been caused by a timing chain failure, because the only thing preceding the incident was a very faint clicking sound coming from somewhere beneath the hood.
My wife left work and stopped by the store on the way home, but could not shut the car off. She drove home where the car continue to run until I disconnected the battery cable to finally disable the vehicle. I had the car towed to the dealer. The key could not be removed from the ignition switch. The ignition switch cylinder was replaced, new key coded at a cost of $396.17. Saturn customer service stated that they have had no complaints of such a nature, I have done online searches and have found thousands of the same problems. The issue continues to this day along with the seals around the doors and windows leaking. This automotive company was bailed out by the government with our tax money, only to lie to the american car buyers who purchased their flawed products. If the federal safety agency does not designate this as a recall status, then it is time for us saturn owners who were sold these flawed vehicles to unite and file a major class action suit for more money than general motors received in the bailout of the automotive industry.
2007 saturn ion I was involved in a car accident 02/03/2013, with very minimal damage to my left, front panel. Almost a month later, the vehicle was repaired and drove fine for 3 days. After the 3rd day my car would turn over but it would not start. I had the original repair center inspect my vehicle and they told me the timing chain was off, but it was not related to the car accident. I got a second opinion from another mechanic and he advised me that the timing chain was not due to my accident. I've never had any trouble with my vehicle before this incident and after searching the web and finding numerous complaints about timing chain issues, I'm curious as to why there's no recall.
The key to this vehicle is stuck in the ignition and will not turn off. This vehicle had this ignition replaced due to a similar issue in 2010 by a gm dealer in ourisman chevrolet buick (703) 329-1300 1800 old richmond highway, alexandria, va 22303-1856. The original part became defected for the same issue and I had to pay over $700 to have the part replaced. Now, the same issue has occurred. The key is stuck in the ignition and unable to turn off the car. I contacted general motors (saturn) at 1‑800‑553‑6600 to report the problem and they are aware this has been happening. However, the is no recall to correct this measure. To turn the car off you have to disconnect the wires or replace the part for another $900. If gm (saturn) is aware of the problem a recall should be posted to all owners of the saturn ion and reimbursement should be provided for owners who had paid to have the part replaced.
Tl* the contact owns a 2007 saturn ion. The contact stated that the vehicle stalled upon startup. All of the electrical components were operable however, the vehicle resisted start-up attempts. The contact had the vehicle towed to the vehicle for inspection however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified and stated that the vehicle needed to be taken to the dealer for inspection and repair. The failure mileage was 55,000.
Tl* the contact owns a 2007 saturn ion. The contact was driving 5 MPH when the vehicle stalled. The check engine and power down warning lights illuminated prior to the failure. The vehicle was towed to both a private mechanic and the dealer. The dealer stated that the throttle body sensor needed to be replaced. The vehicle was repaired. The failure mileage was 56,000 and the current mileage was 57,000. Updated 06/12/12*lj the consumer stated the throttle body was replaced four times. The check engine light illuminated. Onstar reported a fuel system problem. Updated 06/13/12
I would be on my way to work or to the store and then all of the sudden my car lost all power, and would shut its self down. Therefore causing me to have to coast off to the side somewhere with my power steering locked up. Once my car would start running again any where from 10- 20 mins my power steering wouldn't function for the first 2 mins causing me to sit and wait till it kicks in. Not only does this happen, but when I get low on gas and go to fill up, after putting gas in my car it wont start!!!! I have to sit there about 10 mins cranking trying to get it to start up once I do I cant release my foot off the gas for about 3 min or my car dies.
The key is stuck in the ignition switch and the car will not turn off . The key even came out of the ignition switch and the car will not turn off . This could be a very big safety issue .. Single mothers have these cars I am one of them and there are complaints all over the internet about this problem . Safety or health issue daughter taking baby to dr and key wont come out stuck in the ignition switch she can not take the baby into his dr's appointment .my car has been running over four hours no one can get it to turn off --disconnectedness battery does not turn the car off . There are no dealerships or mechanics open and now car running for over 5 hors and is extremely hot --ended up having to remove the fuel fuse and kill the fuel running to the car--- this is the only thing that killed my engine ..this could be a very big issue for owners when happens after hours . What other option is available --leave it running lock it and hope someone does not steal the car and that it gets put in drive by a child.
Tl* the contact owns a 2007 saturn ion. The contact stated that the vehicle was repaired under the federal safety agency campaign id number: 09v419000 (fuel system, gasoline: delivery: fuel pump) in may 2010. The contact began to notice an unusual gasoline fuel odor following repairs and noticed fuel leaking from the vehicle. The vehicle was taken to an authorized dealer where the contact was advised that the epoxy, placed around the fuel filler neck installed during the recall repair, was fracturing and causing the leak. In addition, the fuel tank would also need replacing. The dealer offered to take 10 percent off of the total repair cost. The vehicle was not repaired. The manufacturer advised the contact that his case would be escalated to the district manager and they would contact him. The contact was awaiting a return call. The failure mileage was approximately 52,000 and the current mileage was approximately 52,700 . Updated 01/13/11*lj the consumer stated he performed the repair on the fuel tank that was partially effective. The consumer stated he was not able to afford the $800 repair. The check engine light is still on. The vehicle has a small evaporative emissions control leak. Updated 01/25/11.
I purchased my 2007 ion in october 2007. Within a month of its purchase, I was at the dealer getting the car washed and mentioned that the car was "breathing heavy" like it wanted to stall. The sales person pacified me by mentioning to tighten the gas cap with 3 - 5 clicks. The wanting to stall and heavy breathing continued, so the science project began. I tried several different gas stations- may it was bad gas; no. I tried switching to medium grade gas; no. The car seems to idle low: 600rpms. It would shake and rumble like it s "coughing." I brought it to the dealer in february 2008. They found a six inch shard of metal in the exhaust system. They didn't show it to me. The dealer replaced the whole exhaust system. The problem still existed. I brought it back again. The dealer replaced the catalytic converter and a sensor. The problem still existed. I brought it in a third time. A field inspector was to be in the area. He couldn't make it so they consulted with him over the telephone and the report back to me was that they couldn't duplicate the stalling, although they could hear the "heavy breathing" the car is working in normal operating conditions. I don't accept this! The car has a defect and tries to stall weekly! The majority of my driving is on the weekends which is when the problem is most evident.
Vehicle traveled through water puddle on a rain soaked roadway. Puddle was no deeper than mid- tire height level. Engine stalled out causing loss of steering and some braking ability. Engine was restarted and vehicle drove less than two miles home. Next day, engine started after numerous attempts. Engine skipping and a check engine light was on. Vehicle was driven to dealership. Dealership reported that water had been drawn into the engine air intake, which is located at front bumper level on right side of vehicle, and into traveled through the system into the engine. Water present in at least two cylinders, intake manifold, and oil pan. Engine had to be replaced. Dealer, nor manufacturer, would honor warranty. Auto insurance claim filed and paid. I am concerned that it is unsafe to operate this model in rainey weather.
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