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2007 Saturn Ion fuel system complaints

Page 5 of 8: complaints 101 to 130 of 208, newest first, as owners wrote them.

See the summary of 2007 Saturn Ion fuel system problems: which part fails, at what mileage and related recalls.

Filed Nov 23, 2013 · Fuel system · 83,379 miles · CA

I was stopped at a red light. The light turned green and I depressed the gas pedal. The car started to move and immediately died. I turned the key in an attempt to restart the car several times; the car engine would turn over but immediately die. I was stranded in the middle of an intersection. I called 911 for help so that I could get out of the intersection and not get hit by oncoming cars. Police responded and moved my car; I then waited for a tow truck, and had car towed. At the repair shop, they diagnosed the problem as a bad fuel pump. Upon replacement of fuel pump, car would not start; according to invoice report, they then removed gas tank and found "no power to fuel pump module" and then "inspected harness" and found "internal open wires at power side" and "need to replace upper fuel pump" as well.

Filed Nov 12, 2013 · Fuel system · 37,000 miles · OH

A couple of months ago I started smelling gas fumes coming from my car. The fumes where mainly located in the driver side back tire and inside my vehicle. I finally took this car to the shop and they told me that the filler neck will need to be replaced because my car is leaking gasoline. This car has been nothing but a headache I am ready to trade it in....

Filed Oct 21, 2013 · Fuel system · 15,000 miles · FL

Tl* the contact owns a 2007 saturn ion. The contact stated that while the vehicle was stationary, a strong odor of fuel emitted inside and outside of the vehicle. The failure also occurred when the vehicle was in motion. The contact was not able to detect a fuel leak. The fuel pump module was replaced under a service warranty in 2009 however, the failure recently recurred. There was a voluntary recall issued by the manufacturer related to the fuel module. The manufacturer was notified and refused to repair the vehicle because they informed the contact that the vehicle had been previously repaired under the manufacturer's recall. The approximate failure mileage was 15,000.

Filed Sep 25, 2013 · Fuel system · 47,000 miles · VA

Tl* the contact owns a 2007 saturn ion. The contact stated that there was an abnormal gasoline odor coming from the vehicle without warning. The vehicle was not taken to a dealer for diagnostic testing. The contact was awaiting the results of the diagnosis. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 47,000.

Filed Sep 12, 2013 · Fuel system · MI

I purchased a 2007 saturn ion in the fall of 2008. My grandaughter took the car to california and decided to live there. A few months ago she called to tell me that she kept smelling fuel in the car when she drove. She took the car into sears and they told her she needed a new fuel pump. She kept smelling fuel and found out the sears did not repair the car so sears gave her a full refund after she complained. She took the car to a service station and had the fuel line replaced because she was told it could not be repaired....it was cracked. After she had the car repaired I received a notice about the recall for saturn ions and the fuel system problem. I had her send me the bill for the repairs. The letter gm sent stated that if we had already made repairs for the fuel problem, they would reimburse. When I go to the gm website now, it states that the 2007 saturn ion has not been recalled. I have also tried calling gm with no success. Where do I sent the bill we have? Why is gm not acknowledging the recall for the 2007 saturn ion for those bought or registered in the state of california?? Thank you!

Filed Sep 8, 2013 · Fuel system · NC

I've been smelling gas in my car. I thought that I had spilt gas on myself but now I see there's a leak and I'm getting horrible mileage. It appears there's a recall in certain "warm weather" states for this exact problem. I live in nc. How is that not a warm weather state? So I have to pay out of a pocket for a problem that gm knows exist but somehow they managed to eek out of taking responsibility except in a few select areas. I don't know what I'm supposed to do. This is a serious problem and I can't afford a repair like this right now

Filed Sep 4, 2013 · Fuel system · 80,000 miles · FL

Tl* the contact owns a 2007 saturn ion. The contact stated that while the vehicle was parked, a strong odor of gasoline fuel emitted with a puddle of fuel visible on the ground. There was a recall associated with the federal safety agency campaign id number 12v459000 (fuel system, gasoline) and the vehicle was previously repaired under the recall in 2010. The failure recurred and the vehicle had not been recently repaired for the failure. The manufacturer was notified of the problem. The approximate failure mileage was 80,000.

Filed Aug 15, 2013 · Fuel system · 135,000 miles · MA

2 months ago I received a recall letter from gm stating if I smell gas or see a leak bring the car in for repair at no charge. It also stated it was not necessary to bring it in unless I'm experiencing these issues. Sunday afternoon while driving I noticed a strong smell of gas and I thought nothing of it. I have a sensitive nose. Monday I could visibly see gas dripping from the car and the smell was so strong I got sick. I immediately took it to gm dealer. They claim that the parts around the recalled part are broken and not the item recalled itself. They wanted $974.00 to fix it and would not allow me to drive away as it was dangerous. They also charged me $75 for just looking at it. I don't see how this is a coincidence. I think they are getting away with scamming people. I will never ever buy another gm car! I had the car towed and found another garage to repair it for $450. I see many complaints for the same problem. It should be covered under the recall.

Filed Aug 8, 2013 · Fuel system · 93,000 miles · WI

Several times per week (and sometimes 2-3 times per day) there is a strong gasoline odor inside my car while I am driving. It is so strong it gives me a headache, and I have sometimes become sick to my stomach. My passenger is able to smell it as well.

Filed Jun 25, 2013 · Electrical, Fuel system · 144,055 miles · NC

Early in 2013, we noted some moisture in the trunk of this vehicle. In late may, we hung a "damp rid" desiccant device in the trunk and noted that the "damp rid" device rapidly saturated with moisture and also formed clumps and/or crystals in the trunk of the auto. (the "damp rid" in the trunk was saturated within two weeks, whereas it takes a couple of months when hanging inside a closet in the house 1‑888‑326‑7743). This week, I inserted a brand new 9 volt battery into a kidde model number kn-coeg-3 carbon monoxide/explosive gas monitor and placed the monitor in the trunk. Within 24 hours, the monitor was chirping. The peak level of gas after 24 hours in the trunk of the car was 10. (this household monitor can not discriminate the precise type of gas in this particular case). Today, I opened the trunk and cleaned everything out. The source of the moisture was clearly noted on the passenger side inside of the trunk because the interior of the trunk was actually muddy close to a one way flapper vent/valve on the passenger side. The one way valve measures around 4 inches high and 6 inches long. I am reporting this because of the proximity to the gas tank filler cap on the passenger side, 12 volt AC delco battery on the passenger side in the trunk, and auto emissions from this saturn and other cars. Inhalation of any or all of these fumes or vapors can lead to health problems including erratic behavior, drowsiness, etc. Of course the risk of explosion and corrosion of sensitive electrical and fuel components is accelerated in damp conditions.

Filed May 16, 2013 · Fuel system · 162,000 miles · MI

I was driving on the expressway when I lost all throttle response. After investigating I found it had to be the fuel pump that quit. When investigating why the fuel pump quit after a new one did not fix my problem, I noticed the wires got too hot and burned black and actually burned through the positive wire at the connector going into the fuel tank. Hot wires and burning wires inside a gas tank is not a safe combination. To top it off, I had to drill through the connector and wire in a pigtail connector purchased from the dealer since they would not sell me the whole fuel tank cover to replace it properly. Only after haggling with dealers that would not give me part number or sell me the fuel tank cover that they finally gave me the part number of 25815572 but it is under restriction to sell so that is why they sold me the "backyard mechanic fix". My worry is still that I have my family travel in the car and I do not want this thing catching fire or exploding. Is there a defect in the part is why it almost caught fire on me? And is there still a defect and that is why the part is on restriction? What is the correct, safe fix for my family? I just want a safe working vehicle and a explanation in why it is so difficult to get the part I wanted at first. It is running now but it is with the drilling through the connector, sealing it, and soldering the new wires in. I was hoping for thicker wire to maybe handle the current to the pump or an assurance that the vehicle is safe. Sorry, one last complaint. My saturn is a california emission vehicle but is currently in mi. Why is this not covered under some of the recalls? Is this like the ca cancer warnings that are only in that state? My car will only explode in those states and not michigan?

Filed May 3, 2013 · Fuel system · IA

Tl* the contact owns a 2007 saturn ion 3. The contact stated that he smelled gasoline fuel while inside the vehicle. The vehicle was taken to a private mechanic where it was found that the fuel pump had failed. The manufacturer was contacted and informed the contact that the vehicle was not included in the federal safety agency campaign number: 12v459000 (fuel system, gasoline). The vehicle was scheduled to be repaired. The failure mileage was not available.

Filed Mar 10, 2013 · Fuel system · 2,000 miles · OH

The car, when just weeks old, smelled of gas coming from the front grille, a strong odor 5 minutes after shutting it off. Dealer checked said all was normal. Along with this issue was a loss of vacuum in the brake assist canister when it sat in the driveway ? When you got in the car the brake the brake pedal was rock-hard. There should be 5 ? 10 pumps of vacuum in the canister on any car. This is noticeable in a stick shift (it is) or any car you have to step on the brake for the interlocked starter. Dealer checked also said was normal. Then about two years after the smell of gas stopped altogether and the power assist seemed normal as the peddle had power when the car was left to sit. About 6 months ago the gas smell started coming back when it was parked ? This time for just a minute or so ? Intermittent. Then about 3 months ago it started getting worse ? Not just when the car was shut off but now gas odor with closed windows at the first few lights you came to after starting the car, with windows shut in cold weather. Now the odor is strong, sometimes nauseating at traffic lights. The brake pedal issue also returned in february on very cold mornings. I do not know if a vacuum leak and a fuel smell are related here. I cannot see any leaking gas or spots on the pavement and I have looked a few dozen times over the two time periods this problem(s) have occurred. A very strong smell of gas and no visible leak. I am familiar that car is recalled in southern states only for a fuel pump that has cracks in the plastic return lines ? And also have read (although cannot be sure if this is true leak fuel in a pool on top of the tank and not drip and the evaporating odor will make its way forward to the engine compartment or the back wheel wells - I can smell gas in the rear wheel wells also although sometimes not as strong as the grille.

Filed Mar 5, 2013 · Fuel system, Steering · 60,000 miles · WV

Tl* the contact owns a 2007 saturn ion. The contact stated that when driving at various speeds or when standing outside the vehicle, he noticed a strong odor of gasoline. In addition, he also noticed that the power steering would fail when completing a turn. The vehicle was not inspected by a dealer or an independent mechanic. The manufacturer was not contacted. The failure mileage was approximately 60,000. The current mileage was approximately 85,000.

Filed Feb 21, 2013 · Fuel system · PA

Letter from congressman toomey on behalf of constituent regarding her 2007 saturn vehicle; she believe there was a safety recall, but has yet to be reimbursed; attn: jessica kemmerer 1150 s. Cedar crest blvd, suite 101 allentown pa. 18103. *smd the consumer stated the fuel pump was replaced at a cost $ 578.38. The consumer was informed her vehicle identification number was not included in the recall.

Filed Feb 19, 2013 · Fuel system · 76,000 miles · FL

After replacing the fuel pump last year I am now facing a cracked gas tank. I asked the mechanic if it could be due to me hitting anything, I had not been in any accidents, and I was advised there wasn't anything to indicate and outside damage. Just that the tank itself has worn away.

Filed Feb 8, 2013 · Fuel system · KS

Tl* the contact owns a 2007 saturn ion. The contact stated that fuel fumes were emitted in and around the vehicle. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The failure mileage was unknown and the current mileage was 65,000.

Filed Jan 25, 2013 · Fuel system · 83,000 miles · CO

The fuel pump assembly unit on my 2007 saturn ion has cracked and developed a leak causing a significant fire and environmental hazard. There was no incident that lead to the crack, just a faulty part. There was a recall issued for this same problem, but it does not extend to the state in which I reside.

Filed Jan 17, 2013 · Fuel system · 49,927 miles · MD

I had smelled a very strong gas odor in my car and contacted gm/saturn customer service on november 28, 2012 in regards to the smell and to find out if my car was included in a recent recall for the fuel pump. I was told that the fuel pump recall was only included in certain states and my state was not included. I took my car to my mechanic on 12/14/12 and they confirmed that my car smelled of gas due to a faulty fuel pump and it needed to be replaced. They also said that the fuel pump faults were due to being in states that high heat. I live in maryland and the fuel smell came about during the summer which is very hot in the state. I contacted gm because I feel that I should be reimbursed for a faulty fuel pump since it is a fire and safety hazard.

Filed Jan 4, 2013 · Fuel system · 119,000 miles · MI

Tl* the contact owns a 2007 saturn ion. The contact stated that there was a strong gasoline fuel smell odor from the exterior of the vehicle. The vehicle was taken to a mechanic, who advised that the fuel pump module was fractured and needed to be replaced. The mechanic replaced the fuel pump and the dealer was notified of the failure. The dealer advised the contact that there had been a recall for the failure but his VIN was not included in the recall campaign (the federal safety agency campaign id number: 12v459000: fuel system, gasoline: delivery: fuel pump). The manufacturer was notified who confirmed that the recall did not include the contact's VIN. The failure mileage was 119,000.

Filed Dec 28, 2012 · Fuel system · 130,000 miles · PA

Tl* the contact owns a 2007 saturn ion. The contact stated that gasoline fuel fumes were emitted into the vehicle. The contact mentioned that after inspecting the vehicle he noticed that there was a fuel leak under the fuel tank. The vehicle was taken to the dealer. The technician diagnosed that there was a leak on the fuel pump that needed to be replaced. The manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in the federal safety agency campaign id number: 09v419000 (fuel system, gasoline:delivery:fuel pump). The vehicle was not repaired. The failure and current mileage was 130,000.

Filed Dec 17, 2012 · Fuel system · 68,000 miles · OK

There is a crack in the plastic fuel line coming out of the fuel pump. I see online there is a recall for this problem but gm says my car is not included. Even though it is for the exact problem the recall addresses.

Filed Dec 17, 2012 · Fuel system · MO

Tl* the contact owns a 2007 saturn ion. The contact stated that she noticed a leak coming from the vehicle. The vehicle was taken to an independent mechanic for diagnosis. After diagnosis, they advised her that the fuel pump assembly failed and needed to be replaced. The vehicle was repaired for the fuel pump assembly. The manufacturer was contacted and they advised her that the vehicle was not included in the federal safety agency campaign id number: 12v459000 (fuel system, gasoline:delivery:fuel pump). The failure and current mileages were unavailable.

Filed Nov 29, 2012 · Fuel system · 114,150 miles · OH

Began smelling an odor of gasoline when I got out of my car. Didn't think much of it until it happened several times. Took my car (2007 saturn ion) to a gm dealer for other, unrelated issues and the service manager told me the fuel pump module was cracked. I contacted gm after learning about the recall for the same problem on cars in other "warm weather" states. However, they told me because it was not part of the "recall" they would not help cover the cost of repair even though it is a safety/fire hazard. I've read similar complaints from all over the country, so this is obviously affecting more people than gm will admit.

Filed Nov 26, 2012 · Fuel system · 34,411 miles · IA

Tl* the contact owns a 2007 saturn ion. The contact stated that she could smell gasoline fuel while in the vehicle. The vehicle was taken to a private mechanic where it was confirmed that the fuel pump failed. The vehicle was repaired. The manufacturer was contacted about the issue and informed the contact that the vehicle was not included in the federal safety agency campaign id number 12v459000 (fuel system, gasoline:delivery:fuel pump). The failure mileage was 34,411 and the current mileage was 39,100. Updated 1/17/13

Filed Nov 16, 2012 · Fuel system · 40,000 miles · NM

The vehicle's fuel tank has a hole where the "neck" of the spout meets the tank. This results in a strong smell of gasoline and presents a significant danger.

Filed Nov 13, 2012 · Fuel system · 48,000 miles · IL

Tl* the contact owns a 2007 saturn ion. The contact stated that fuel fumes started to emitt inside the vehicle. The vehicle was taken to an independent who diagnosed that the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure who did not offer any assistance. The failure mileage was 48,000. Updated 01/14/13 *bf updated 1/16/2013

Filed Nov 9, 2012 · Fuel system · 124,600 miles · SC

Tl* the contact owns a 2007 saturn ion. The contact stated that after months of smelling gasoline fuel in and around the vehicle, he took the vehicle to an independent mechanic who informed him that the fuel pump would need to be replaced. The contact stated that fuel sprayed out of the pump every time the vehicle was started. The vehicle was repaired. The contact was given the faulty fuel pump and noticed several stress fractures. After researching, he was informed of a recall for the failure under the federal safety agency campaign id number: 12v459000 (fuel system, gasoline:delivery:fuel pump). The manufacturer was notified but advised the contact that due to mileage they would not assist in the repair costs. The failure mileage was 124,600 and the current mileage was 126,000.

Filed Nov 2, 2012 · Fuel system · 53,277 miles · VA

Tl* the contact owns a 2007 saturn ion. The contact stated that while entering the vehicle, there was an overpowering gasoline fuel smell being emitted from the vehicle. The vehicle was taken to the dealer where it was determined that the fuel tank sending unit had failed. The vehicle was repaired. The manufacturer was contacted about the issue and informed the contact that the vehicle was not included in the federal safety agency campaign id number 12v459000 (fuel system, gasoline:delivery:fuel pump). The failure mileage was 53,277 and the current mileage was 65,000.

Filed Nov 1, 2012 · Fuel system · 76,000 miles · CO

Strong smell of gasoline near gas tank and in cabin when parked or moving, engine on or off.

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