Tl* the contact owns a 2007 saturn ion. The contact received notification of the federal safety agency campaign number: 14v047000 (air bags , electrical system) and the federal safety agency campaign number: 14v153000 (steering) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
2007 Saturn Ion steering complaints
Page 4 of 15: complaints 71 to 100 of 408, newest first, as owners wrote them.
I just have a question. I received a recall notice for my car today, october 10, 2024. I called immediately and the first appointment to get it repaired is december 30th. I don't think that is a reasonable length of time. My question is, is it safe and reasonable to have to wait this long?
Tl* the contact owns a 2007 saturn ion. The contact received notification of the federal safety agency campaign number: 14v047000 (electrical system), the federal safety agency campaign number: 14v171000 (electrical system) and the federal safety agency campaign number: 14v153000 (steering). The contact stated that the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
Tl* the contact owned a 2007 saturn ion. While driving 45 MPH, the steering wheel seized and the vehicle crashed into cement stumps. The contact was injured and required medical attention. A police report was filed. The vehicle was destroyed and towed from the scene. The approximate failure mileage was 82,000. Updated 02/20/15
My car was recalled for 2 things - ignition and power steering. I was provided a rental by gm in the interim of getting my car fixed. It has been 3.5 months and I still do not have my vehicle. I have been told by the dealership on two separate occasions that my car is ready for pickup. I was told that my car battery had died and that in order to get it, I would need to pay $200 to fix the battery or have the car towed out of the lot. I was not happy about this, but figured that I would go to the dealership to evaluate the state of my car in the morning. I called 5 times throughout the day, and left three messages for the service manager. I did not hear anything else about my car for several days. I received a voicemail from [xxx] employee, [xxx]. He acknowledged my frustration and informed me "not to worry about paying for the rental" and that "we were waiting until we heard from you to submit the recall fix to gmc." [xxx] never called. A week later, I received a voicemail from someone else at the dealership stating my car was ready. I called [xxx] and he stated "you have a bill for $200 for the battery replacement, and I believe the car has a new pump for the power steering recall." I called saturn customer service number to address my concerns about both the charge for the battery, and the fact that when I run a VIN search on my car, the power steering recall shows up as "incomplete." she did not have an answer. She said the recall VIN search has a "lag time," and had no reason fornotmentioning thisbefore. Throughout this, [xxx] had said "I believe the power steering pump has been replaced,"but a VIN search shows the recall as incomplete, and according to gms own documents, a pump was never part of the recall remedy. I have no reason to believe my car is fixed, and I am being given no alternative to this $200 charge, which I never approved. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2007 saturn ion. Consumer writes in regards to ignition switch recall notice and other vehicle problems. *smd the consumer stated the vehicle stalled and left her stranded on may 15,2014. On may 19, 2014, the power steering failed. The vehicle had to be towed both times. The ignition switch was replaced.
The power steering goes out after two attempts to parallel park.
Tl * the contact owns a 2007 saturn ion. While driving 45 MPH, the steering wheel became difficult to turn. The contact heard a chime sound and the power steering warning indicator illuminated. The contact injured her shoulder attempting to steer the vehicle. The contact received a recall notice for the federal safety agency campaign number: 14v153000 (steering); however, the part needed for the repair was unavailable. The manufacturer was notified. The approximate failure mileage was 58,000.
Tl* the contact owns a 2007 saturn ion. The contact stated that the power steering failed and the steering wheel seized. The contact also mentioned that the power steering warning light illuminated. The failure occurred intermittently. The vehicle was taken to an authorized dealer, who replaced the steering column. In addition, the contact stated that the power steering warning light illuminated and the steering wheel seized. The vehicle was towed back to an authorized dealer, who diagnosed that the steering column needed to be replaced again. The vehicle was repaired. The manufacturer was notified of the failure and stated that the VIN was not included in the federal safety agency campaign id number: 14v153000 (steering). The approximate failure mileage was not available.
After about a year of having my saturn ion I was driving on 94 going the normal speed limit when I lost control of my car. My wheel locked up causing me to hot my breaks unable to steer another vehicle ans mine collided at 45-50 MPH. My airbags did not deploy. Until now I did not think anything of it until you guys sent me a letter about the recalls on both the ignition switch (if my keys fell out my wheel would lock) and or if my power steering went out I would lose control as well. I never had any previous accidents not even a fender bender. Also when I called about this recall I was told to bring my car in and get it switched for a rental for 6-8 weeks until my car was finished. When arriving there was not a rental available so I was told I would have one within the next 3 days tops. I waited 5 days and called dealership again. I was then told I would be getting a rental from enterprise and because of my long late hours at work the vehicle would be dropped off that evening to come get after work. When arriving there the ball was dropped once again and I did not have a rental. The guy helping me scrambled and found a rental somehow and sent me home in it again stating it would be 6-8 weeks. 4 days later they called me stating I need to bring the rental back because it was sold. After driving all the way there once again and getting my 2nd rental I was called the very next day saying my vehicle was done. I don't understand all the miscommunication and why I had to waste my time and gas money for gmc major screw ups. This recall has upset my enough where im not sure if I will buy a gm vehicle ever again.
Fuel pump cracked; difficulty steering; ignition switch failed.
Tl* the contact owns a 2007 saturn ion. The contact received a notification for the federal safety agency campaign number: 14v153000 (steering) however, the part was not available to do the repairs. The manufacturer was made aware of the problem. The contact had not experienced a failure. Updated 09/02/14*lj the consumer stated as of 8/11/2014 the parts for the repairwere not yet made available. Updated 09/10/2014
I was driving down the street and the power steering failed. I pulled over to a nearby shop to have it looked at and was told to restart the car. The problem went away. Fast forward to the last 2 weeks (today is 5-june-14) and this issue has occurred at least 10 times. Now being this is the same system that was used on the chevy cobalt and pontiac g5, both of which were subject to recalls for replacement, I don't know why my ion was recalled and this problem fixed. I have to drive long distances at times and for my power steering to fail while I'm on the highway for a known problem is not acceptable.
Tl* the contact owns a 2007 saturn ion. The contact stated while driving at an unknown speed, the power steering failed and the power steering warning light illuminated. The contact mentioned that the steering wheel became very hard to maneuver. Also, the contact stated that the failure recurred intermittently over a period of a year. The vehicle was taken to an independent mechanic who indicated that the power steering unit needed to be replaced. The manufacturer was notified of the failure who did not offered any assistance since the vehicle was not included in recall the federal safety agency campaign id number 14v153000 (steering). The vehicle was not repaired. The approximate failure mileage was 55,000.
The car is presently under recall for ignition. However. The car cannot be driven as the pwr str warning comes on for a few seconds, and no steering or severe loss of all steering control of the vehicle is lost after the car has run for 15 minute and every 5 plus minutes after the first failure. Gm will not fix anything on my vehicle, I made a complaint with the federal safety agency and have made internal complaint at gm regarding my 2007 ion and the 3 accidents due to the loss of ignition and total power including brake failure going down the highway at 50 plus and losing control resulting in accidents. I need help to start the complaint about the power steering as it will not allow me to safely drive the car at all. I am disabled and on oxygen, I have requested special accommodations from gm to assist with my disabled condition to help expedite any repairs and all warranted coverages for power steering, air bag non function, and recalled ignition. The car presently has 55,000 miles and cannot be driven as the power steering will not allow the car to be controlled. The previous, most recent accident, caused structural damage including a front fender complete bent and radiator bent at a tail collision due to ignition outage with no brakes at 30 plus MPH. No air bags deployed, only damages to myself, blindness to left eye and severe concussion, and car is not safe to drive. Gm will has not taken any action since my phone complaints in april, almost 30 days ago. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I was driving on the highway at approximately 55 MPH and the car altered with the error sound and pwr str showed on the odometer display. Power steering was lost, but the wheel was still able to turn. On the highway, the steering wheel was not capable of turning much past 2 o'clock position. At lower speeds I could make right and left turns, but with a great amount of effort. The vehicle is not safe to operate without the use of the power steering. At high speeds, the steering wheel does not have has much range of motion.
The power steering light came on and there was no power steering had to pull over and turn car off. After restarting it was fine for a while but did the same thing again.
I was driving straight at 50 MPH , when a chime sounded, power steering was displayed on message center, and power steering force was lost. Steering became almost too heavy to steer at all. Was able to pull over, turn off ignition, and reset steering system. Since then, this happened without warning at least 20 times in the past year. Power steering motor felt hot to touch. I am stuck with this very dangerous condition. Recall should include all cars affected. Gm is negligent so far in replacing this on all affected vehicles.
Message "pwr str", loss of power steering assist. Shutting off ignition temporarily fixed issue and regained power assist, however issue continually crops up, 6 or 7 times during a normally 25 minute/18mile drive home from work. I was driving with cruise control on a straight highway, no sharp turns, an apparently unprovoked failure. I see there is a 3/31/2014 recall for this particular failure but I have not yet received any notification of it, though I have received notification of a later 4/10/2014 recall having to do with the ignition switch. Vehicle mileage reported is approximate, not sure exact mileage but right around 113,000.
Tl* the contact owns a 2007 saturn ion. The contact was exiting a highway at 25 MPH when the power steering assist failed, causing the contact to crash into a pole. The air bags did not deploy. The contact's mouth struck the steering wheel and the contact sustained injuries to the mouth. A police report was not filed. The contact sought medical treatment for the injuries. The vehicle was not repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was 50,000.
I was driving down the street and lost my power steering capabilities. I pulled into a les schwab service center to have them see if I was out of power steering fluid. Learned that they were not able to ascertain that. When I turned my car back on, the power steering worked. I don't know why it stopped, but since my car is in the recall for the ignition, I would also like this problem looked at. How can I make sure that this issue is looked at too?
2007 saturn ion. Consumer writes in regards to free ignition replacement when parts are available and airbag recall notices. *smd the consumer stated the power steering locked up in january 2013.
I lost power steering while driving on local roads (this happened 4 times between mid-november and early december) I was barely able to control the car to get it off the road, shut it down and restart it - at which time the power steering was working. It would then go out again as noted and the power steering message came on. At first I thought there was some water damage as the first time it happened was right after a car wash so I figured it would dry out and be all right. It seemed that way until it recurred again. I then brought it in to wallace chevrolet in stuart fl for repair. I was quite surprised to learn that this repair was at no charge. My car is 7 years old but the power steering motor control module was replaced at n/c part 19257875. It appears the company knew of the problem and had a program for it but did not notify owners. Frankly I could have been killed or killed someone else if this had happened when I was driving on I-95. It would have been nearly impossible to steer off the highway at those speeds and no power steering. It still frightens me when I think about this. My car is also involved in the ignition switch recall.
My wife was driving with our 2 children, when the power steering light came on, and lost steering. She was able to muscle the car into a parking lot. She restarted vehicle and issue went away temporarily. It is now happening more frequently. Comes and goes.
Making an turn and the power steering goes out. Will not return, has to be forced. Almost slammed into an car. Tried calling saturn can't get through.
Tl* the contact owns a 2007 saturn ion. The contact stated that when the brakes were applied, the steering wheel suddenly veered to the left causing the vehicle to nearly crash into a cement median. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 145,000.
I had just made a right turn into a side street and was proceeding down a slight hill when I heard three quick tones from the dashboard. A message that the power steering had failed appeared where the odometer is on the dash. I was able to steer the car to the curb. I turned the ignition off and then restarted the car and the power steering functioned again. The same problem has happened once in each of the three days following that initial incident.
Recvd ign sw recall (trbl w/keys hard to get out of ign sw & wont turn to off position increasingly getting worse ;ran batt dwn.jmp strted car ok but now transmission stays in first gear,hard steering w/dic reads pwr steering .its my 23 year old daughter's car senior student @ohio university;stuck @ small gm used car dealer that insists shifter need to be replaced @ $500.00 plus first w/no guantee to fix trbl before any other repairs that I believe should fall under gm ign sw recall & gm hard steering extended warranty offered seen on line news re:saturn ion disclosers since feb 2014 @ no cost to me.never had transmission shift/hard steering problems ever till now but ign sw has been a plague several years now!
In december, 2012 we purchased a 2007 saturn ion from a local dealer. Shortly after purchase we had issues with the electrical system and the ignition key which we contacted the dealer about and were reassured that it was no cause for concern, subsequently we allowed my significant other's daughter to take the vehicle to college with her as she needed a form of transportation at school. On black friday, 2013 she encountered a minor motor vehicle accident in a parking lot where it is my understanding the vehicle shut off. I have contacted general motors and requested a courtesy vehicle for her which they had agreed to provide through the federal safety agency's web site and they state one excuse after another why they cannot do this. General motors has exhibited a complete lack of any concern for the driver's safety and they are now at the point where they want my significant other to drive 500 miles across state pick up her vehicle, take it to a dealer and pick up a rental car, which will cost her a $50 deposit and when the repair, which is a manufacturers defect, is finally completed she should do this all over again without any compensation from gm. This is totally unacceptable and in complete conflict with what gm has told the federal safety agency they would do. At this point in time, I respectfully request the federal safety agency investigate this matter and propose an agreeable resolution.
After my day of driving I pulled into my driveway at my home and put my car into the park gear and continued to remove my key--the key would not turn to off position. It had locked into place. I had to call my husband to come home and help me. He too tried. It would not turn to the off position. The only way we got the car to turn off the engine was to disconnect the battery cables. The key stayed in the on position. I had to contact the gm dealer the next morning -- I had to have my car towed to the dealership in frederick, maryland. I was repaired and I was charged a total of $512.36 I received a recall letter today march 14, 2014 stating there is a recall 14063 the federal safety agency campaign id number for this recall is 14v‑047 since this has already affected my car and I have paid I am requesting reimbursement.
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