I own a 2007 scion tc and I was driving at approximately 35 MPH on a business district street in the city when I heard a loud gunshot-type sound and the sound of broken glass on the roof of my car. I pulled over at the next intersection and saw that the front section of the glass panoramic roof had shattered and some of the metal parts of the assembly were knocked out of place. The wind deflector was also in the up position and parts of that assembly looked to be possibly damaged as well, although the sunroof had been completely closed at the time. There did not seem to be an impact to the roof glass by any object, and upon inspection the shattered glass looked as if it had exploded upward and the edges of the glass had cracked and broken away as if under stress from the outer edges. Went to the dealer, they said they had never seen anything like this before. Manager (service or general, not sure) declares nothing they can do as the car is out of warranty: purchased 4+ yrs ago but only 22,500 mi at time of incident. Car is not drivable with this damage so I filed a claim with my auto insurance, who declares this is not considered glass breakage (I.e. Windshield) so I must pay $500 deductible toward $892 for repair and replacement. I feel this is either a design flaw or glass defect and constitutes a serious safety issue which should be corrected by the manufacturer as well as reimburse me and my insurance company for all repair costs (my deductible and the portion paid by my insurance company including the rental car while my car was out of service to me). Honestly, I would prefer if this were caused simply by impact with an object, because under these circumstances I don't know that will feel safe in this car any more or confident that it won't happen again, perhaps resulting in more serious damage or even injury. I have contacted the manufacturer directly with my concerns, waiting for a response.
2007 Scion TC visibility complaints
Page 2 of 2: complaints 11 to 22 of 22, newest first, as owners wrote them.
Sunroof shattered while driving. The sunroof was in the open position with windows up. Smooth, paved road with no vehicles in front or behind that could have kicked up road debris. While examining the shattered sunroof, no marks were noticed that would indicate the sunroof being struck by a foreign object. The wind deflector shows no signs of any type of damage. Both the driver and 6-year old passenger received minor scrapes and cuts due to glass falling into the interior of the vehicle.
Tl*the contact owns a 2007 toyota scion tc. While driving approximately 55 MPH the contact heard a loud sound similar to a gun shot on the outside of the vehicle. After examining the vehicle, the contact noticed that the sunroof and metal support bars had fallen inside of the vehicle. The failure mileage was 18,000 and the current mileage was 20,000. Updated 5/10/10 *cn updated 05/14/10.
Shortly after returning home my 2007 scion tc sunroof shattered without warning while parked in my driveway. I called a policeman to take a look and discovered there was no sign of impact, only shattered around the edges and the wind deflector was in the up position even though I did not open the sunroof. The center started to bulge upward before cracking and falling into the interior. Car has less than 26,000 miles so I took pictures and took it to the dealer. Dealer would not cover the damage as warranty repair and suggested I go through insurance. Other owners having the same complaint and this safety issue needs to be addressed.
While driving home on 1-16-09, my sunroof just exploded. I was driving about 45 MPH, with no cars in front of me or behind me when I heard the loud explosion. I got out of the car and looked at my sunroof. All four corners were completely busted out. The middle was completely intact, but shattered throughout with no signs of impact. My sunroof deflector however was in the up position as if I was trying to open the sunroof. But that wasn't the case since it had been raining earlier in the day and it was 44 degrees out side and I was a mile away from home. I have an 100,000 mile warranty on the car and the dealership I took it to said I'm out of my warranty even though I show him my paper work. They said it is inlined with a rubber seal so that it couldn't just shatter. Looking on the internet at several message boards, I have read several complaints about the same issues.
Windshield is cracking under normal circumstances.
I took the car out to my friend's house. I parked the car, went into the house. I stayed for about four hours and went to go leave and noticed glass all over the place. I went to my car and realized that the sunroof had exploded. Two of the metal bars popped off along with most of the glass. The remaining glass was spidered. I saw the car at approximatly one hour before it happened and it was fine. Because of the location of the car and the house and the people in the house I am 100% sure that nobody tampered with my car. The shade on the interior was closed and you could see that the glass exploded from the inside out. I am sure this was a defect in the sunroof.
-driving s on 101 near calabasis dec 9, 2007 approx. 4:35pm -approx. 65 MPH approaching 405 in middle lane -sunshade in closed position -moon-roof in ?vent? Position (front lowered; back raised for airflow) -3-4 car lengths between each car (front and back) -without warning or incident, incredibly loud bang sound; like a gunshot -looked up and saw shattered glass through vent slits in closed shade -other cars noticed as well, and backed off -slowed to 45 MPH and exited to nearest exit; went to calabasas volvo dealership and was helped by sales people. -volvo of calabasas -- stephen (sales manager) voluntary witness -they applied tape to secure remaining glass and vacuumed shards (a lot) from recessed moonroof area (and track) -entire perimeter of the moon-roof glass had shattered away. -single large chunk (approx. 6x3 inches) in shade; none made it into passenger cabin. -moon-roof glass continued to ?crackle? And ?pop? For several hours afterwards -continued drive home -no debris whatsoever before the incident -previously had reported a blemish in the moon-roof. -took back to dealership and said they ?buffed it out? And that it ?took a lot of pressure...but I got it out.? -still in progress with dealership, power scion in irvine, california 949‑768‑0688 and they have been extremely difficult, and resistant to be helpful. They?ve been trying to get me to pay for my own rental car.
Tl*the contact owns a 2007 toyota scion tc. While driving 30 MPH the sunroof exploded. There was no impact. The stated that an object caused the glass to shatter and the contact doesn't agree with the diagnosis. The drivers finger was cut. The dealer information was unavailable. The current and failure mileages were 20,900.
Tl*the contact owns a 2007 toyota scion tc. While traveling approximately 5 MPH, the contact opened the sunroof and the glass shattered. The contact referred to recall # 05v483000 (visibility:sun roof assembly). The vehicle is currently at the dealer who stated that they do not know what caused the glass to shatter. The current mileage is 1,109 and failure mileage was 1,100.
Went to open driver side door when I heard a popping sound. Turned to see the hatchback glass crack and spider with a collapse in the center of the window. Temperature was 57 degrees at 7 pm. Defrost, A/C and heating were not being used at the time. No projectiles or bullets were found inside car. Crack started at top left corner, made its way across the top of the hatch and then crack down into the center of window. No cracks or chips had been noticeable to myself or others. Car was purchased mid august and has been garaged since date of purchase. Have found similar instances on website forums with other toyota models as well as scion tc.
The 2005 and 2006 scion tc were recalled for a defect in the wind deflector where a piece of debris hit the wind deflector at highway speeds and it would shatter. I just bought a 2007 scion tc last tuesday and it did the same exact thing. I was on the freeway and I did not even see anything hit my car but I heard something, and then there was glass coming into my car through the sunroof. I have contacted scion and they had said my car is not included in the recall and to take it into the dealership. The dealership said it is not a warranted part. I should contact the parts director and he has not called me since.
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