The windshield on my 2008 scion xb cracked overnight with no apparent stone or impact damage. The service rep at lombard toyota in lombard illinois took a look at it and said it's rock damage. He ran a pen along the crack and came to the conclusion that a stone hit it and will not fix it. The glass is not chipped and there was no sign of an impact, only a crack that runs from the edge of the window to about 5 inches in, on the driver side. At this time I either have my insurance company fix it or pay for it myself. The windshield does not have any stone chips on it and the car only has 15,000 miles.
2008 Scion XB visibility complaints
Page 3 of 3: complaints 41 to 46 of 46, newest first, as owners wrote them.
After owning my 2008 scion xb for 2 months I found a small chip in the windshield. Not sure when it happened. That chip has not spread so far. Then, my husband and I took a trip to oregon driving on the coast so that we would not get rocks kicked at us from cars on the highway. After 8 days we came home with 3 more chips on our windshield and 2 cracks each measuring approximately 6 inches in length and spreading. We heard 2 separate times where a rock hit the windshield and left the chip; however, the other chip and 2 cracks are unknown how they happened. One morning we came out of our hotel and found the 2nd crack. We were not parked by a lot of cars and we were not by a main street or highway. I have read several sites on the internet where other scion owners are experiencing the same problem with their windshield. This leads me to believe that there needs to be investigation into a recall on the windshield. I plan on getting this windshield replaced in the next month, but if a recall occurs, I hope that I will be reimbursed.
2008 scion xb, 5,000 miles, windshield mysteriously cracked, no impact or reason. Called dealer and they say they have no reports or recalls. I searched the internet and found many people experiencing the same issue. True safety issue.
I have a 2008 scion xb that has developed an" l" shaped stress crack on the upper passenger side of the windshield. There are no rock chips of any kind located near the beginning of the crack. The crack begins under the moulding and continues downward into the "l" shape. I would like to know if toyota will be made to replace this since it seems to be an ongoing problem with scion owners.
I recently purchased a 2008 scion xb in october of this year (2007) within 2 months of owning the car (approximately on december 20, 2007) I noticed that I had a crack on the left hand side of my windshield that progressively spread in a matter of a day. I took the car to eddy's toyota/scion on december 21, 2007 to have it inspected and fixed under warranty, and I was told that the warranty would not cover the windshield because the service rep. Said that he saw a rock chip that had allegedly caused the crack and rock chips were not covered by toyota. A week and a half later on december 28, 2007 I woke up to discover another crack on my windshield located on the right hand side of my windshield. I took that crack to go be inspected at the dealer, having observed no chips in this one, and I was told yet again that there was a tiny mark that they considered to be a rock chip and that this new crack, which by that time had visibly spread, was also not covered. I am absolutely furious at the lack of responsibility toyota is taking in this matter. I have since called the corporate scion offices and filed a formal complaint which I am waiting to here back on. I also proceeded to do some research and have found that this is an extremely common thing amongst scion owners and they have all experienced the same non responsiveness from the toyota corporation. I bought a toyota product because I valued their workmanship and reliability and now I am beginning to believe that they are cutting corners and not owning up to the defects that are in their vehicles. I have received no customer service in regards to this matter and have basically been told that there is nothing that can be done and that I have to continue to pay whenever my windshield gets damaged. The scion xb windshields are defective and toyota refuses to take responsibility for this matter. This is not only a defect but it is also a safety hazard, one in which I was not told of when purchasing the vehicle.
2008 scion windshield crack and no apparent reason.
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