The contact owns a 2008 Smart Fortwo. The contact received notification of the federal safety agency Campaign Number: 18V273000(Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the contact noticed there was smoke coming from the engine. The contact stated that the vehicle had caught on fire. No warning lights illuminated. The contact exited the vehicle quickly and entered a mechanic shop and a mechanic put on safety gloves to extinguish the fire with a fire hose. The fire was able to be extinguished by the mechanic. The mechanic mentioned that the insulation mat detached from the vehicle and caught on fire. No injuries were sustained. A fire report was not filed since the fire department was not at the scene. A Police report was not filed. The vehicle was towed to the contact's parents' home where it remained. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. Parts Distribution Disconnect
2008 smart Fortwo engine problems
45 complaints (32% of all complaints for this car). Typical mileage when it fails: 48,000.
- owner complaints
- 45
- of this car's complaints
- 32%
- typical mileage
- 48,000
- crashes
- 0
- recalls
- 1
Which part fails
- Exhaust system: emission control1
- Exhaust system1
- Engine1
At what mileage
Complaints by mileage at the time of the problem.
smart Fortwo engine problems in other years
Specific symptoms reported on the 2008 smart Fortwo engine
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Engine and engine cooling: exhaust system
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2008-2009 smart fortwo cabrio and fortwo coupe vehicles. The rear insulation mat in the engine compartment may deform, deteriorate, and loosen over time, allowing the mat to contact hot exhaust system components.
- Risk
- If the mat contacts hot exhaust system components, it can increase the risk of a fire.
- Remedy
- MBUSA will notify owners, and dealers will replace the rear insulation mat with an improved one, free of charge. The recall began in July 2018. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2018060010.
Recall number 18V273000 · Recall details
Related investigations
Engine Compartment Fire
On April 30, 2018, Mercedes-Benz USA, LLC, (Mercedes-Benz) submitted a Defect Information Report (DIR) to the federal safety agency regarding a defect that could result in a vehicle fire starting from the engine compartment in 42,781 model year (MY) 2008 and 2009 Smart Fortwo cabrio and coupe vehicles (451 platform).According to Mercedes-Benz?s DIR, ?the rear insulation mat within the engine compartment might deform, deteriorate, loosen and over time, subsequently be able to contact hot components of the exhaust system.This could lead to an ignition of the insulation mat and possible fire in the engine compartment.?The US-specification exhaust system has an external catalytic converter packaged close to the insulation mat, where temperatures in the vicinity of the insulation mat reach high values.Over time, these temperatures can lead to a change in the insulation mat's material characteristics and ultimately allow the material to deform. Depending on the magnitude and the specific location of the deformation, the insulation mat could contact hot components of the exhaust system and ignite.Mercedes-Benz will replace the rear insulation mat on the affected vehicles with the improved mat first implemented in the United States in MY 2010 vehicles.ODI?s analysis of fire incident field data reported to the federal safety agency and Mercedes-Benz show an increasing trend of non-crash fires in the subject vehicles that begins after 4 years of service and accelerates after 7 years of service.The analysis shows that this trend is driven by fires occurring in the engine compartment.Forensic investigations of fires occurring in the past year identified the insulation mat as a likely or possible cause of most of the fires originating in the engine compartment.This investigation is closed based on Mercedes-Benz insulation mat recall.For more information about field data trends and fire investigations, see the closing resume in the document file for this investigation.
EA17003
Engine Compartment Fire
On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-016 to investigate eight complaints alleging incidents of engine compartment fire while driving or shortly after engine shutdown in model year (MY) 2008 through 2009 Smart Fortwo vehicles.The complaints appeared to indicate an increasing trend, with all eight fires occurring since January 2015.As part of PE16-016, ODI analyzed information related to incidents reported to the Office by consumers, analyzed field data and technical information submitted by Mercedes-Benz USA (Mercedes) in response to the PE16-016 information request letter, and analyzed non-crash vehicle fire claim data provided by the Highway Loss Data Institute (HLDI).To date, ODI's analysis of incidents reported by consumers and provided by Mercedes has identified 27 incidents of open flame fires originating in the engine compartments of the subject vehicles, 14 of which were reported to ODI by Vehicle Owner Questionnaires (VOQs) and 18 involving complaints or field reports to Mercedes (5 of the incidents were reported to both ODI and Mercedes).One incident reported to Mercedes includes an allegation of an injury from smoke inhalation.Nineteen (19) of the incidents occurred since January 2015.Mercedes has only investigated 2 of the 27 fire incidents, and the company was unable to identify a vehicle-based cause for either incident.To further assess incident rates and trends, ODI requested fire claim data for the subject vehicles and eight peer vehicles from the Highway Loss Data Institute (HLDI).HLDI collects insurance claim data from companies representing over 80 percent of the market for private passenger vehicle insurance in the United States.ODI?s analysis of the HLDI data, which covered the period from 2010 through late-2016, found that the MY 2008 Fortwo vehicles had a significantly higher claim frequency than its peers and, similar to ODI?s complaint trend, experienced a sharp increase in claims in 2015.This investigation has been upgraded to an Engineering Analysis (EA17-003) to continue to investigate the high frequency and increasing trend of non-crash engine compartment fire incidents in the subject vehicles.The VOQs associated with the opening of this investigation were:10676359, 10780222, 10790017, 10820891, 10872656, 10944676, 10916505, 10924311, 10924637, 10939504, 10945296, 10993895, 11011100, 11011565.
PE16016
What 2008 smart Fortwo owners say
Most recent owner complaints, unedited.
Mercedes-Benz USA has no service centers on Long Island,NY that might fix the recall issue. For a time they were the only Smart Car service provider after Smart Car dealers were abandoned. MB USA currently will not do the recall and offers no reasonable alternative. The issue is potential engine compartment/total vehicle fire due to compartment insulation failure. Offers no suggestions for doing the recall service except one MB dealer in CT at one time might be able; if I research them.
The contact's mother owns a 2008 Smart ForTwo. The contact received notification of the federal safety agency Campaign Number: 18V273000 (Engine and Engine Cooling). The local dealer was notified of the recall but informed the contact that the recall could not be serviced at their location. The manufacturer was notified of the failure and referred the contact to a dealer that was 180 miles away. The manufacturer was informed that the owner of the vehicle was elderly and would not be able to travel that far a distance yet was offered no additional assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Smart ForTwo. The contact received notification of the federal safety agency Campaign Number: 18V273000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer suggested that the vehicle be towed to another local dealer. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Mercedes-Benz Smart ForTwo. The contact received a notification of the federal safety agency Campaign Number: 18V273000 (Engine and Engine Cooling). The parts were available; however, the dealer list the manufacturer provided that the recall repair instructions were not available. The contact called multiple dealers however services could not be provided. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
We were driving in Greensboro NC this afternoon on the way to my husbands birthday dinner when off of Bridford? Parkway our 2008 smart car passion for two started malfunctioning all lights flashing on instrument panel & brakes quit & another motorist drove up beside us with window down screaming GET OUT YOUR CAR IS ON FIRE!!! We managed to stop on side of road at woods & jumped out car was on fire looked like under back tires and engine in back! We grabbed what we could save & ran. 911 was called & fire and police came. 2 Witnesses also to event we have photos & videos. Our car burned all the way down to frame! Total loss! We could have died because we couldnt see the fire behind us under car & if not for the man we may have blown up!!
Engine fire destroyed vehicle while driving on Interstate at 65 MPH. Vehicle was serviced and maintained per manufacturer maintenance schedule at authorized dealer. No prior issues with vehicle. Vehicle also passed emission check on 09/29/2021 with no OBD error codes reported during inspection. Mileage: 60K
I am seeing melted and possible burnt material on the underside of the engine compartment cover and I am concerned for a fire to develop.. i have photos i will send
The contact owns a 2008 Mercedes-Benz Smart ForTwo. The contact stated while parking the vehicle, there was smoke coming from the engine compartment. The vehicle was on fire under the hood. The fire department was called to the scene and the fire was extinguished. A fire report was filed. The vehicle was not towed. There was no injury sustained. There was no warning light illuminated. Upon investigation, the contact associated the failure with the federal safety agency campaign number: 18V273000 (Engine and Engine Cooling). The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.
Was driving at 35 MPH at night, lights flashed on/off, her a thump and pop, car and lights shut off, then a large fire erupted in engine compartment. Vehicle was totally destroyed.
Questions about the 2008 smart Fortwo engine
Does the 2008 smart Fortwo have engine problems?
Owners have filed 45 complaints about the engine of the 2008 smart Fortwo, 32% of all its complaints, more than any other problem.
At what mileage do 2008 smart Fortwo engine problems start?
The typical (median) mileage in owner complaints is 48,000 miles.
Was there a recall on the 2008 smart Fortwo engine?
Yes, 1 recall: 18V273000. Check your VIN to see if your car still needs the free repair.
What year does the smart Fortwo have bad engine?
The smart Fortwo model years with the most engine complaints are 2008 (45 complaints) and 2009 (28 complaints).
Other 2008 smart Fortwo problems
Transmission 32Electrical 20Fuel system 11Seat belts 10Brakes 9Body 8Airbags 5Steering 4Locks 3Visibility 3Lights 2Driver assistance 1Seats 1Suspension 1Tires 1Wheels 1
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