Tl* the contact owns a 2009 smart fortwo. The contact received notification of the federal safety agency campaign number: 18v273000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of bedford (18122 rockside rd, bedford, oh 44146, (440) 439-0100) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
2009 smart Fortwo engine complaints
Page 2 of 2: complaints 11 to 28 of 28, newest first, as owners wrote them.
Tl* the contact owns a 2009 smart fortwo. The contact received notification of the federal safety agency campaign number: 18v273000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (mercedes-benz of oxnard, 1511 auto center dr, oxnard, ca 93036, (805) 665-301) was contacted and confirmed that the parts and tool needed for the repair were not available. The manufacturer was notified and refereed the contact back to the dealer. The contact had not experienced a failure. Parts distribution disconnect. *tt contact states issue has been resolved.
Tl* the contact owns a 2009 smart fortwo. The contact received notification of the federal safety agency campaign number: 18v273000 (engine and engine cooling). The contact called smart center of louisville at ((502) 896-4411, 4156 shelbyville rd, louisville, ky 40207) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2009 smart fortwo. The contact received notification of the federal safety agency campaign number: 18v273000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and confirmed that the parts were unavailable. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2009 smart fortwo. The contact received notification of the federal safety agency campaign number: 18v273000 (engine and engine cooling). The contact called mercedes-benz of san jose at 408‑214‑3009 (located at 3000 e capitol expy, san jose, ca 95148) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2009 smart fortwo. The contact was not notified, but the vehicle was included in the federal safety agency campaign number: 18v273000 (engine and engine cooling). While the vehicle was in operation, it caught fire in the engine compartment without warning. The fire extinguished on its own and caused catastrophic engine failure. A fire report was filed. The vehicle was towed to mercedes-benz of tysons corner in vienna, va (703‑442‑8200) and repaired at the contact's expense. The contact wanted to be reimbursed for the repair since the vehicle was included in the recall. The manufacturer was notified. The failure mileage was not available.
I was on my way to school, the car began making a grinding noise, as I moved to the shoulder it died and the steering wheel locked up, the radio cut off, the horn stayed on, all the wipers went full force and the doors locked. When I finally kicked the door open I went to the front of the vehicle and opened the good. I began so smell burning plastic and went to the driver side again. When I got there, there were flaming drips coming from under the panels. I attempted to put them out but it was futile. I removed myself from the situation and called fire rescue. The whole thing took 2 minutes before the car was toast
I bought the car and less than two weeks the transmission went there was flashing and beeping and the car would not go into gear. I bought a 2009 and in 2008 there was a recall on that model for that transmission problem sometimes the car won't start sometimes now and the hood latch is broken
Car continue to throw out p0302 code. This is a known issue by manufacturer avout valve not seating properly but have not anything about this problem.
I represent the owners of this 2009 smart fortwo vehicle. My client drove the vehicle home after work and parked in the garage. Approximately 30 minutes after parking the vehicle in the garage, my client was awoken by his son who smelled smoke. My client followed the smoke to the garage where he found the vehicle on fire. It appeared the fire started in the engine compartment. The fire spread quickly throughout the garage and into the house. The property damage is extensive, including totaling both vehicles in the garage and extensive property damage to the home.
Tl* the contact owns a 2009 smart fortwo. The contact heard a knocking sound under the hood of the vehicle and smoke began to fill the vehicle underneath the steering column. The contact parked and turned off the vehicle; however, the knocking sound and smoke continued. The horn and alarm began to sound. The contact disconnected the battery and flames appeared underneath the dashboard. A police report was filed. The vehicle was towed to the dealer where it was declared un-drivable. The manufacturer was made aware of the failure. The approximate failure mileage was 29,000.
Driving to a friends house, about a 10-15 min. Drive... Friend say he smells smoke, look to the right side onto the mirror and its smoke coming from the back side of my car. Open the back to look at the engine - a lot of smoke is coming out and as the smoke is clearing my friend sees flames and we quickly after grab a hose and call 9-1-1. Don't know what caused the fire, firemen said not to start the car called aaa. Firemen said we got lucky it didn't reach the gas tank.
Was driving on the highway when suddenly over heat and check engine light came on, and about 20 seconds later the car loss all power. I almost got hit my the car behind me, but was able to safely pull over to the side of the highway.
When I start my car and put it in drive it shows reverse on the screen or nothing at all. Then my car will back up instead of going forward. I almost got into an accident a few times because of this problem. This problem has happened to me more than once. The air tubes in the engine already have cracks in them likely because a cheap material was used to produce them, this is very dangerous because it can lead to engine fires in many of these vehicles. In addition, something seems to be already wrong with my transmission and the car is not even that old.
The car has a problem with not going in reverse when you put the gear shifter in 'r' position? Usually after driven and the car is warmed up. The car just rolls when put in reverse, as if though it's in neutral.. When giving gas it just revs the engine and nothing happens.. The car is automatic transmission. And it can be dangerous putting the car in reverse if it's on a slope. The vehicle can roll. This is a normal problem with the 08-09 year. This should defiantly be a recall issue. Thank you for taken the time to read my complaint.
I was driving on a suburban side street when suddenly the engine cut off and the car came rolling to a stop. Fortunately I was not traveling fast and there was room to pull over but I could have been injured if the incident was on a highway. A local mechanic could not identify the problem so I eventually had it towed to the dealership which tested it and found that the coupling motor (a component of the transmission) was faulty and needed to be replaced. The car is running okay now but the repairs cost over $1,000 and it is only 4 years old.
After getting home from school, coming in saying hello to the family I went back out to my car to get my bag. When I approached my car I could hear what I believed to be my radiator fans still running despite the car was turned off. My logic was "maybe a glitch in the computer." so I proceeded to simply turn the car on and then off to see if that would help. Nope, that didn't do the trick. Puzzled I came inside to inform my dad what was going on, while I was talking to my dad I could hear the factory alarm going off, then it started honking, the windshield wipers were running. When I approached my car to see if the there was a chance that I left something on. When I opened the door, I saw smoke coming under the driver side console, then sparks, then fire!!!! I ran and grabbed the hose to put it out before it got worse and possibly losing the car. I have taken the battery out to make sure this doesn't happen. The carpet near the peddles are singled from the fire and the fuse box is exposed and most of the plastic housing has melted away. Sadly my car is outside the warranty so smart will not do anything. So now I am making some calls to see what my next options are. I've called smart customer care and said there is nothing they can do. Not sure what could have caused this to happen, the only upgrade I've done on my smart is just upgrading the horn, but that was when I first got it. I'll post pictures later. Needless to say I'm glad this happened after I parked the car at my house rather then being stuck on the side of road watching it being engulfed in flames and losing my car completely.
Tl* the contact owns a 2009 smart fortwo passion. While examining the vehicle, the contact noticed an oil leak under the vehicle. The failure was not diagnosed nor was the vehicle repaired. The current and failure mileages were 19,000. Updated 6/4/12 *cn the consumer stated the dealer refused to assist in repair cost. The oil pan was leaking. Updated 06/07/12
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