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Starcraft Ultrastar recalls

There are 4 safety recalls on record for the Starcraft Ultrastar, covering 6,167 vehicles in total across all the models in each campaign. Newest first.

Starcraft Ultrastar recalls by model year

2013 12012 12011 12010 32009 22008 22007 32006 32005 12004 12003 12002 1

All recalls

Equipment: other: labelsReported July 13, 2015 · 800 vehicles affected
What is wrong
Starcraft Bus (Starcraft) is recalling certain model year 2002-2007 Allstar, Starquest, Starlite, and Ultrastar commercial buses manufactured January 1, 2002, to September 30, 2007. The affected vehicles, when loaded with passengers and fuel, may exceed the gross vehicle weight rating (GVWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk
If the buses are loaded beyond the GVWR rating on the certification label, the vehicle could have poor handling, tire or suspension failure, increasing the risk of a vehicle crash.
Remedy
Starcraft will notify owners, and dealers will install a revised certification label based on corrected axle and wheel calculations or dealers will remove seats from buses that cannot support additional weight beyond the GVWR on the existing label. This work will be done free of charge. The recall began on September 8, 2015. Owners may contact Starcraft customer service at 1‑800‑348‑7440. Starcraft's number for this recall is 05-06242015-0058.

Recall number 15V445000 · Recall details

Electrical system: alternator/generator/regulatorReported January 27, 2014 · 1,954 vehicles affected
What is wrong
Starcraft Bus is recalling certain model year 2010-2013 Allstar XL, Ultrastar, Allstar, Starlite, Starquest, Xpress, Prodigy, Quest, and Allstar MVP transit buses built on Ford cutaway chassis equipped with Ford 5.4L or 6.8L engines and Trans/Air-brand air compressors. In the affected vehicles, depending on the routing of the alternator harness, and the orientation of the heater hose spring clamp at the front of the intake manifold, the alternator harness may be pinched between the spring clamp and the air conditioner compressor mounting bracket.
Risk
The charging system may fail which could lead to the vehicle stalling while driving, increasing the risk of a crash. Additionally, the spring clamp could pierce both the positive and negative wires of the alternator harness creating a short circuit which could result in a fire.
Remedy
Starcraft Bus will notify owners, and dealers will inspect the vehicles, correct the clamp installation and repair and reroute the alternator harness, as needed, free of charge. The recall began on February 19, 2014. Customers may contact Starcraft at 1‑800‑347‑7440.

Recall number 14V018000 · Recall details

Equipment adaptive/mobilityReported June 22, 2012 · 2,209 vehicles affected
What is wrong
Starcraft is recalling certain model year 2006-2010 buses equipped with braun century-2 and/or vista-2 wheelchair lifts. Over time and with frequent use, the roll stop latches on the outer barrier may become bent or misaligned.
Risk
A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair’s occupant could fall and sustain injury.
Remedy
Starcraft will notify owners, and the repairs will be performed by authorized braun dealers free of charge. Owners may contact starcraft bus at 1‑800‑347‑7440.

Recall number 12V293000 · Recall details

Equipment: appliance: air conditionerReported December 1, 2011 · 1,204 vehicles affected
What is wrong
Starcraft is recalling certain model year 2006 and 2007 transit buses built on ford and freightliner chassis and equipped with carrier genv em-1 evaporator units. Due to time, temperature, and/or vibration, the fuse may loosen in the fuse holder resulting in high resistance and arcing.
Risk
If sufficient arcing occurs, the fuse holder may melt, and a vehicle fire may occur.
Remedy
Starcraft will notify owners and provide information on how to obtain the retrofit kit from carrier along with repair instructions. This service will be performed free of charge. The recall began in november 2011. (see carrier's recall campaign 11e-003.) owners may contact carrier at 1‑800‑348‑7440.

Recall number 11V571000 · Recall details

Questions about the Starcraft Ultrastar recalls

How do I check if my Starcraft Ultrastar has an open recall?

Enter your VIN in the VIN decoder on this page to see the recalls for your exact model and year, then confirm with any dealer of the brand or the manufacturer, who can tell you whether the repair was already done on your car.

Do I have to pay for a recall repair?

No. Safety recall repairs are free at any authorized dealer of the brand, even if the car is out of warranty or you are not the first owner.

How many recalls does the Starcraft Ultrastar have?

4, covering equipment, electrical system and equipment adaptive/mobility.

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