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2011 Sterling 9500 problems

Typical yearClose to a typical year
Owner complaints
0
Recalls
4
Service bulletins
70

The worst 2011 Sterling 9500 problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

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Recalls 4

EquipmentReported August 16, 2012 · 1,663 vehicles affected
What is wrong
Daimler Trucks North America (DTNA) is recalling certain model year 2009-2012 Freightliner, Sterling, and Western Star vehicles manufactured from July 7, 2008, through December 15, 2011, and equipped with perpendicular air tank mounting brackets. The air tank mounting brackets may develop cracks which can lead to the air tank brackets separating from the frame rail. The air tanks may also separate from the vehicle.
Risk
Air tanks that become separated from a moving vehicle may create a road debris hazard, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the air mounting brackets, free of charge. The recall began on December 24, 2012. Owners may contact Daimler Trucks North America toll free at 1‑800‑547‑0712.

Recall number 12V405000 · Recall details

Engine and engine cooling: engine: dieselReported February 28, 2012 · 103,437 vehicles affected
What is wrong
Daimler trucks (dtna) is recalling certain model year 2006-2013 freightliner, sterling, and western star vehicles, equipped with detroit diesel epa07 and epa10, dd13 and dd15/16 engines, manufactured from january 20, 2006, through february 20, 2012. The pump to rail high pressure fuel line support system used on these engines is sensitive to assembly torque and may be damaged during service work. As a result of other repairs, the line supports may loosen, potentially leading to fuel line cracking and a fuel leak.
Risk
A fuel leak could create a road hazard, increasing the risk of a crash. Also a fuel leak in the presence of an ignition source can result in a fire.
Remedy
Dtna will notify owners, and where necessary, the high pressure fuel line support system will be replaced by dtna authorized service facilities, free of charge. The safety recall began on april 27, 2012. Owners may contact dtna at 1‑800‑547‑0712.

Recall number 12V074000 · Recall details

Engine and engine coolingReported March 3, 2011 · 2,073 vehicles affected
What is wrong
Daimler trucks (dtna) is recalling certain model year 2006 through 2011 freightliner, cascadia, century, columbia fld, and m2, sterling 9500, and western star 4900 heavy trucks manufactured from march 20, 2006, through june 30, 2010, equipped with specific mbe4000 epa07 model engines. The intake air grid heater may short circuit and fail due to excessive internal temperatures.
Risk
A short circuited grid heater could result in a vehicle fire and injury to vehicle occupants.
Remedy
Dtna will notify owners of the recall during march 2011. Another notification will be issued once the remedy is released. Dtna expects the remedy to be available by december 1, 2011. Repairs will be performed by dtna dealers free of charge. Owners may contact dtna toll-free at 1‑800‑547‑0712. This recall is asscociated with a previous recall, campaign number 10v‑341.

Recall number 11V146000 · Recall details

Engine and engine coolingReported July 27, 2010 · 5,743 vehicles affected
What is wrong
Daimler trucks is recalling certain model year 2007 through 2011 freightliner, fccc, sterling, and western star heavy trucks manufactured from september 5, 2006, through june 30, 2010, equipped with specific mbe900 epa04 and epa07 model engines. The intake air grid heater may short circuit and fail due to excessive internal temperatures.
Risk
A short circuited grid heater could result in a vehicle fire and injury to vehicle occupants.
Remedy
Daimler trucks will notify owners and dealers will repair the buses free of charge. Repairs will be performed by detroit diesel corporation authorized repair facilities. The safety recall is expected to begin on or about july 29, 2011. Owners may contact daimler trucks toll-free at 1‑800‑547‑0712.

Recall number 10V341000 · Recall details

See all 4 recalls for the 2011 Sterling 9500

Defect investigations

Air Brake Reservoir Bracket FractureOpened June 25, 2012, closed September 20, 2012

The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles had allegedly experienced a fracture of one or more support brackets resulting in an unsecured air brake reservoir.This could result in a loss of air pressure necessary for proper service brake application and a potential road hazard if the reservoir separates from the vehicle in operation.By letter dated August 15, 2012, Daimler Trucks North America LLC (DTNA) has notified ODI that it has initiated a safety recall (identified by NTHSA Recall No. 12V‑405 and DTNA Recall No. FL-631) to address a safety defect in approximately 1,663 model year (MY) 2009 through 2012 Freightliner 114SD, Business Class M2, Cascadia, Coronado, Sterling 9500 and Western Star 4700 trucks manufactured from July 7, 2008 through December 15, 2011, originally equipped with a specific perpendicular oriented air brake reservoir support bracket (P/N 12-22981-000).To date ODI is unaware of any bracket failures that resulted in a complete separation of the reservoir from the vehicle.Affected owners will be notified by DTNA beginning October 15, 2012 and affected vehicles will have the subject air brake reservoir support brackets replaced with a more robust bracket.Repairs will be performed by DTNA authorized service facilities.Copies of DTNA's reimbursement plan for pre-notification remedies will be submitted to ODI as a supplemental report when available.Accordingly, this investigation is closed.

PE12018

Technical service bulletins for the 2011 Sterling 9500 70

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 70 bulletins for the 2011 Sterling 9500

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Other model years

2007

Questions about the 2011 Sterling 9500

Is the 2011 Sterling 9500 reliable?

Owners have filed 0 complaints about the 2011 Sterling 9500.

What is the most common problem with the 2011 Sterling 9500?

There are not enough complaints to tell.

How many recalls does the 2011 Sterling 9500 have?

4 recalls, covering equipment and engine and engine cooling.

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