Purchased a new 2019 subaru ascent in february 2019. After having it home a few days noticed a chip with a small crack in the windshield on the bottom drivers side corner near the blacked out area, which I did not see when I took the car. Called the dealership and brought the car in to show them. They said there was nothing they could do and I would have to pay for a new windshield. A month later I wrote a letter to the owner of the dealership and never received a response or acknowledgment of my letter. A year later the small crack turned into a very large crack and ultimately I had to replace the windshield in march, 2020, and pay the deductible on my insurance policy.
2019 Subaru Ascent driver assistance complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
Windshield cracked within a few days of driving it off the lot. I was just driving it and I noticed a small crack...and then within a few days the crack went the entire length of the windshield.
My new vehicle has experienced complete electrical malfunction while driving. Vehicle unexpectedly turns on all warnings and disabled all safety features to include collision and blindside monitors. As indicated by many other subaru owners, the problems were diagnosed by subaru to be related to a loose transmission harness. So far subaru has not issued a recall to inspect all 2019 and 2020 subaru ascent transmission assembly. We are super scare of driving the vehicle with the idea that it can stall in mid driving.
Tl* the contact owns a 2019 subaru ascent. While driving 14 MPH in a parking lot, the contact attempted to engage the eyesight pre-collision braking system; however, it failed and the vehicle crashed into a pole. The air bags did not deploy. A police report was not filed. There were no injuries. The dealer and manufacturer were not contacted. The cause of the failure was not determined. The failure mileage was 5,400.
Have had electrical (radio/bluetooth) issues since 2 weeks after taking poccession. Been in for repair 4 times . No resolve loose steering is a big safety concern. While driving vehicle at an approx.speed of 65 MPH in windy conditions on nov.3 2018 garden state pkwy the wind encapsulated the vehicle causing inability to control. Vehicle moved relentlessly side to side making a white knuckle experience. Side window lane departure lights were almost on constantly. Felt like the wind was lifting car from ground. Had to pull into 2 rest stops as stress of trying to control vehicle was unpredictable and stressful. As for electronic issues dealer replaced amplifiers and problem still persists new radio/phone unit ordered but not installed due to my filing lemon law
Tl* the contact owns a 2019 subaru ascent. While driving 45 MPH, the vehicle began to jerk violently to the point where the tires screeched across the road. There were no warning indicators illuminated. When the brake pedal was depressed, the vehicle independently accelerated rapidly into the distance. In addition, the contact stated that the brakes and steering wheel seized after minimal pressure was applied to the brake pedal in an attempt to stop the vehicle. Furthermore, the contact stated that there was a rumbling vibration underneath the brake pedal while the vehicle was in motion. The contact was able to coast the vehicle to a nearby gas station and contacted roadside assistance. The vehicle was towed to carr subaru (11635 southwest canyon rd, beaverton, oregon 97006, (503) 672-3370) where it was diagnosed that the eyesight assist safety feature malfunctioned. The vehicle was not repaired. The manufacturer was made aware of the failure and provided the contact with case number: 1-34973274988. The failure mileage was 700.
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