Bought in December 2021 had dealership fix breaks before bought then again after 3000 miles then again after 5 000 miles. Brakes still shudder and emit loud noises. Have only had 6 months and breaks are bad again. Car shakes with acceleration and hesitates to accelerate .
2020 Subaru Ascent brakes complaints
Page 2 of 2: complaints 11 to 26 of 26, newest first, as owners wrote them.
The contact owns a 2020 Subaru Ascent. The contact stated that while driving, the vehicle was shaking and the transmission was slipping. There was an abnormal squeaking noise detected from the brakes. There were no warning lights illuminated. The vehicle was taken to the local dealer where the brakes were replaced but, however, the mechanic was unable to duplicate the other failures. The vehicle was not repaired. The manufacturer was made aware of the failure but no additional assistance was provided. The failure mileage was unknown.
I’m very disappointed in the terms of the Subaru recall. Instead of just replacing the faulty transmission, they will only fix CVTs w/ evidence of problems. I reported transmission issues at my last service and was told to wait for the recall as they would charge me $175 if they couldn’t replicate the problem. So now I have to drive until at least May (probably longer with all the other recalled cars seeking appts) w/a faulty transmission that could cause an accident, while they figure out a remedy? Plus my 2020 Ascent will be out of warranty soon (6000 miles). So I’m stuck with paying to replace the trans, if these problems show up later? I’ve had so many problems w/ this car incl squealing brakes (my car was in the shop for a total of more than 4 weeks before they figured out how to fix this) and a hood that came close to Detaching at highway speed — I had to bring the NTHSA bulletins to the dealer to get them to admit these both were known problems that could be fixed. Please insist that Subaru do the right thing by just replacing the transmission NOW rather than waiting till May to figure out a remedy and exposing the owners of this problem-plagued car to further needless risk.
Sudden unwanted rapid acceleration toward a building from parking lot causing head on collision: - Manual brakes failed - Automatic brakes did not engage - Airbags did NOT deploy after hitting an immovable object head on at least twice - Driver seatbelt did not lock - Starlink was not activated / notified - No collision warning was sounded (moot) Both driver and front passenger were severely injured and taken by ambulance to ER.
16000 miles. Front brakes vibrate hard when you press the brake. The whole front of the car vibrates it feels the same when the ABS system vibrates. Really scary sound and vibration.
When applying brakes to 2020 Subaru Ascent limited (10,325 miles) the car shudders. Being an aircraft mechanic for over 45 years I knew the brake rotors were warped. I Took car to Subaru of Kennesaw GA. 7-13-2021. They opened work order SuCS159697. They resurfaced the rotors on front brakes and installed new pads. My safety concern is if brake rotor originally installed are warping and now you are removing the width of the rotor making it thinner and more likely to heat and warp sooner. When i questioned the maintenance technican about this concern he stated this was Subaru policy to resurface. Extreme heat to brakes could cause brake failure.
I bought this car brand new from Subaru dealer in Sterling VA. Starting form first week we start having issues with certain parts. (steering, line assist, unexpected breaking, shaky/wobbly brakes, raw fuel smell in the cabin and around the car.) I took the car may times to dealer to get it serviced however every time I was sent back as they couldn't replicate the issue. In one instance, they found some errors on the front brakes and changed it. After that car still having issues with breaking noise and also shakiness when breaking during high speeds. One of my biggest concern is the raw fuel smell coming into the cabin during idle or low speeds. I have to use the internal air circulation to avoid to bring raw smell from engine to cabin. I also noticed raw smell is also noticeable if you park. front of the car, front passenger and driver sides also have that raw fuel smell. Dealer couldn't replicate the smell however I have some of my friends and family members noticed it without having expert knowledge on the issue. I am thinking, Subaru ascents turbo system might be causing the fuel smell. Either its dangerous for fumes in the cabin and/or it is fire hazard eventually. I also think break problems are due to wrong sizing of the break parts for the size of the car. You can easily feel breaks are having difficulty stopping car when going down hill over 50 miles hr... It starts wobbling. Per master tech in my Subaru dealer, this is normal Subaru Ascent behavior and there is nothing wrong. I don't believe that. Attaching all the documentation I have.
Front rotors and front brake pads heat up causing rotors to warp causing a pulsing and load noise when brakes are applied ,vehicle hard to stop.
The vehicle has 19,000 miles and about 1 week ago the brakes started making an abnormal noise almost like grinding. The car also would vibrate and you could feel it on the steering wheel. We took the car to the dealer and turns out the brake rotors are warped. Their solution is to resurface the rotors and also resurface the brake pads. The car has not been repaired as this repair does not seem to be proper due they have not found the root cause for brake rotor warping. There is also a subaru service bulletin on brake issues. My main concern is the safety of my family. Subaru prefers to just resurface the brake rotors and brake pads as this is the lowest cost repair for them, though the car is still under full bumper to bumper warranty.
Brake pads not replaced while at dealership for non-uniform brake rotors. I believe not replacing the brake pads at the time of resurfacing the brake rotors will result in the brake rotors becoming non-uniform again. There is a service bulletin from subaru stating an brake pad design update, but was not offered it because the dealer does not believe the non-uniform rotor is caused by the obsolete brake pad design. Vehicle has around 8,000 miles and vibration in steering wheel when braking from highway speeds prompted service call.
Battery dead 7 times (beginning fall of 2020) or drained too low to properly use vehicle causing all doors to lock (issue when stranded in non-populated area with child in car) or hatch unable to close. All items in vehicle are off. Appears to be electrical in nature and possibly related to in going subaru power-gate hatch issues. Have also had hatch open on own stationary & low speed. Often left stranded. Hard pulsating and grind on brakes at low to moderate speed causing car to pull and feel like not going to stop in motion on curved road, highway, city street. Started within year (aug 2020) of owning after 1st service at dealer for routine oil change. Dealer says nothing wrong at all. Subaru refuses to acknowledge issues even though other owners are experiencing same. Told by subaru lame excuses like not driving enough, shut everything off, do not use electronics so much, etc. Car jumped 7 times so far. Took to dealer 3 times (9/29 brakes, 12/9/20 & 1/2/21 for battery and brakes) so far and dealer even had to charge battery (1/21)! Unknown drain from somewhere. Every time happens have to have tail gate reprogrammed or not able to open.
Right front rotor warped dealer changed at 6,000 miles and rotor is warped again keeps happening (liberty subaru emerson nj) dealer will not replace the rotors, front of vehicle shakes when applying brakes ,
V1.the battery died within 6 months 4 times :first time aug. 21. 2020 , than dec. 03.2021 , dec 24.2021 and jan.04.2021 2.the stereo system is not working properly sound cutting off frequently. 3.break problem. Before 6 months the brakes had to be replaced and are still making grinding unusual noise. Even after multiple dealer service no improvement. Actual break action not consistent and not reliable save. 4.the AC system is not functioning properly - kicks in even when in heating mode. In using the remote start the AC kicks in immediately and changing the settings will not help. 5.the eyesight system is inconsistent with the warning lights coming on when there is no problem? Instead of being a safety feature it is a dangerous problem feature. Because it is not reliable makes safe driving very difficult ? And we had considered this system as a plus when deciding on subaru ascent. 6.problems with trunk opening ? Sometimes will not work with key or from the inside ? Has to be opened manually. 7.oil level sensor had to be replaced. 8.the VIN number was listed to have a recall ? But when checking it out it showed 0 recalls. We consider this very strange. 9.after each visit to the dealer, we are told that everything is fine ? But one or two days later the same problems show up again. 10.bluetooth system keeps deleting phones. 11.RPM gauge not functioning. 12.mpg indication never changes shows always same value ? Even under completely different driving conditions. I am filing this claim for may daughter [xxx] because I bought the car at the time. Also the problems are ongoing since the date listed below information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Vehicle has 6700 miles. Vehicle has been in to dealer 2x already for brake issues. Front brakes started making vibration, grinding and vibration issues. Issue exacerbated while going downhill or lightly being on the brakes. They've replaced brake rotors, pads and calipers the first time. Second time they replaced pads and rotors. 250 miles later going down hill the brakes are vibrating and making a growling noise
Tl* the contact owns a 2020 subaru ascent. The contact stated that during a countrywide road trip at 70 MPH the vehicle shook and shimmied when he applied the brake going downhill on a steep grade. The vehicle was taken to the dealer groove subaru (5300 s. Broadway, englewood, co 80113, (720) 279-9409). The tires were rotated and the contact was advised to seek a comprehensive diagnostic test by an authorized dealer when he returned to his residence. The contact stated that the authorized dealer near his residence test drove the vehicle but was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 9,500.
Jerky acceleration between 35-50 MPH. Cvt "switching gears" up and down. Noticed at 600 miles. This happens sporadically , when it does happen the jolt snaps my head back. Brakes continue to squeal after 600 miles.
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