I bought this car brand new from Subaru dealer in Sterling VA. Starting form first week we start having issues with certain parts. (steering, line assist, unexpected breaking, shaky/wobbly brakes, raw fuel smell in the cabin and around the car.) I took the car may times to dealer to get it serviced however every time I was sent back as they couldn't replicate the issue. In one instance, they found some errors on the front brakes and changed it. After that car still having issues with breaking noise and also shakiness when breaking during high speeds. One of my biggest concern is the raw fuel smell coming into the cabin during idle or low speeds. I have to use the internal air circulation to avoid to bring raw smell from engine to cabin. I also noticed raw smell is also noticeable if you park. front of the car, front passenger and driver sides also have that raw fuel smell. Dealer couldn't replicate the smell however I have some of my friends and family members noticed it without having expert knowledge on the issue. I am thinking, Subaru ascents turbo system might be causing the fuel smell. Either its dangerous for fumes in the cabin and/or it is fire hazard eventually. I also think break problems are due to wrong sizing of the break parts for the size of the car. You can easily feel breaks are having difficulty stopping car when going down hill over 50 miles hr... It starts wobbling. Per master tech in my Subaru dealer, this is normal Subaru Ascent behavior and there is nothing wrong. I don't believe that. Attaching all the documentation I have.
2020 Subaru Ascent fuel system complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
Raw fuel smell coming through vents when outside air is being used. More often this occurs when engine is warm and has been restarted (I.e. Short trip). Can experience the smell when the car is stationary or in motion. Smell is enough to cause headache. Dealer couldn't replicate but this happened as soon as I picked up the car from the dealer.
Unintended acceleration - car went through automatic car was with engine running and in neutral. After wash was completed car was placed in drive and I very lightly touched accelerator pedal. Car lurched forward as though the accelerator was floored. Removed foot from accelerator, engine was continuing to race as car continued to pick up speed and headed out onto busy highway. The exit from the car wash was perpendicular to the highway quickly I stepped as forcefully as possible on the brake pedal and subsequently brought car to a stop. A very close call.
We are on our second subaru ascent, first one bought back for the same issue. Upon starting the car, the cabin will fill with a strong smell of raw fuel (not exhaust). The car will also fill with the smell if running while parked, remotely started, etc. The smell is also noticeable when turning off the car and on the outside of it.
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