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2020 Subaru Ascent visibility complaints

Page 2 of 3: complaints 11 to 40 of 60, newest first, as owners wrote them.

See the summary of 2020 Subaru Ascent visibility problems: which part fails, at what mileage and related recalls.

Filed Dec 6, 2021 · Visibility · OH

My front windshield spontaneously cracked while driving. The closest car was a very small car almost a mile in front of me and couldn't have caused a rock to get me. There were no warnings before it happened and it hasn't been inspected by anyone yet

Filed Dec 3, 2021 · Visibility · CA

Windshield cracked twice for no apparent reason. Had the windshield replaced by Subaru, and will now have to replace it a second time.

Filed Oct 11, 2021 · Visibility · TX

When I arrived at work I noticed a 4 inch crack at the bottom left corner of my windshield. I had not noticed any rock hitting my windshield. By the time I got out of work, the crack had expanded to about 8 or 10 inches and continued to expand to over 1 foot. This has never happend to me in the 35 years I've been driving and not to any of the many cars I've owned. I filed a claim with my insurance and plan to have the windshield replaced this week. However, I happened to do a Google Search about Subaru Ascent cracked windshields and noticed the recall of other Subaru models. Additionally, on the Subaru forums, there have been many others writing of the similar experience of an unexplained crack in the windshield of their Subaru Ascent.

Filed Sep 13, 2021 · Engine, Visibility · CA

I recently bought my Subaru and I noticed the transmission would stall when going in to gear or changing gears and the rpm would be high, also last night I de fogged my windows and drove to my destination and noticed a crack in my windshield from the top where my eyesight is, I did not hear or see anything hit my car windshield, my car didn't give off any warning signs for either of the problems I stated, I have contacted subur 1800subur3 they say there is no recall so now talk to customer service so now I am waiting to speak to them

Filed Jul 10, 2021 · Visibility · NC

Windshield cracked with no apparent reason.

Filed Jul 5, 2021 · Visibility · IA

As we were driving, a vehicle passed us going the other way and suddenly something hit our windshield and damaged it. I am reporting this because the cracks from this unusual incident are rather large in comparison to other windshield chips I have seen on previous cars.

Filed May 18, 2021 · Visibility · NV

Several months ago a very small chip appeared in our windshield. We do not remember getting hit by anything. Within a couple of days the chip cracked almost half the length of the windshield. We paid over $1000.00 to have windshield replaced. Less than two months later we again saw a small chip in the windshield. My husband tried to fix it before it cracked and while fixing it the chip cracked almost half the length of the windshield. We will now have to pay to fix another windshield due to spontaneous chips that we were not aware of.

Filed May 17, 2021 · Visibility · IL

The windshield cracked out of no where. I haven't even had the car for a year and barely drive it.

Filed May 6, 2021 · Visibility · 9,500 miles · TX

Within a seven month period and while my car had under 10,000 miles on it, I've had to replace the windshield twice. Both times a pea size chip had progressed into a 12-18 inch crack within a hour while the car was parked. Both times I was driving on the same city highway at speeds at/under 60 MPH and was hit with common highway gravel. My previous subaru, a 2018 outback, also had to have the windshield replaced when the rearview mirror popped off the windshield on its own while I was driving in a neighborhood and left a hole through the windshield. There is something defective with these newer subaru windshields and its a safety issue.

Filed May 3, 2021 · Visibility · 4,000 miles · TX

Windshield cracked with no cause I can see

Filed Apr 29, 2021 · Visibility · CA

My windshield cracked out of no where while driving on the freeway

Filed Apr 28, 2021 · Visibility · 1,000 miles · AZ

Tl* the contact owns a 2020 subaru ascent. The contact stated she noticied tiny dots on the windshield, which obstructed her view while driving. The vehicle was taken to the local dealer camelback vw (1499 e camelback rd, phoenix, az 85014, (602) 648-9181) and the mechanic was made aware of the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 1,000.

Filed Apr 18, 2021 · Visibility · 18,000 miles · PA

I was driving on the highway on 4/16 and something hit the windshield and created this chip. I'm afraid it's going to turn into a large crack

Filed Apr 7, 2021 · Visibility · 8,500 miles · NY

18 inch crack in windshield on passenger side, happened spontaneously, nothing struck the windshield at any time.. Just noticed it today 4/7/21 at 0930

Filed Mar 28, 2021 · Visibility · 16,600 miles · WA

A horizontal crack appeared in the top 3/4 of the drivers side windshield. Crack begins on left most edge of windshield and has spread approximately 6' horizontal and then 8' downward. Crack continues to get worse and needs replacement asap. No impacts to the windshield and crack was found after sitting overnight.

Filed Mar 23, 2021 · Visibility · 14,800 miles · CA

On march 19, 2021, while parked, a horizontal crack was noticed on the bottom edge of the windshield, driver's side. I estimate the crack was 4-8 inches long. On march 21, 2021, a vertical crack was noticed, which extended from the horizontal crack (please see photos).

Filed Mar 17, 2021 · Visibility · 15,000 miles · IN

Parked vehicle for the evening inside of garage. Next day, had a large vertical, "s" shaped crack starting from the area near the eye sight extending down near the bottom 3/4 of the windshield. No apparent chip or damage at the starting point of the crack.

Filed Feb 24, 2021 · Visibility · 8,000 miles · UT

We've owned our car for less than 8 mos and recently experienced a cracked windshield that did not emerge from a rock chip. We are very frustrated with this as the replacement has to be oem (I.e. Expensive) because of the safety features on the car.

Filed Feb 3, 2021 · Visibility · 7,500 miles · VA

Bought this vehicle july 2020. So it's been 8 months and already there's a crack in our front windshield

Filed Jan 18, 2021 · Visibility · 3,326 miles · OR

Spontaneous crack in the windshield after a coldest night in my region vehicle was driven home with no visible crack and when I went to the car the next morning to drive away, there was a crack in the windshield.

Filed Jan 9, 2021 · Visibility · 8,000 miles · NY

Windshield broke without any reason. Car only a few months old.

Filed Jan 4, 2021 · Visibility · 16,946 miles · TX

The windshield cracked for no apparent reason. It is approximately 1/2 inch wide going horizontally across the windshield on the driver side.

Filed Jan 4, 2021 · Body, Driver assistance · 9,800 miles · CA

My vehicle is fairly new 7 months to be exact. When it was 4 months old I've started to notice rust and corrosion on the window panels that are metal. When I went in for oil change service they deny that there is rust and just offered to polish it. At 7 months the windshield has chips and cracks which is odd without a reason.

Filed Dec 29, 2020 · Visibility · 22,000 miles · AL

Tl* the contact owns a 2020 subaru ascent. The contact stated while the vehicle was at a stand still, he noticed the windshield cracked without impact in the center. The vehicle was taken to landers mclarty subaru (5790 university dr nw, huntsville, al 35816: (256) 382-2425) and the contact was referred to windshield repair center. The contact had the vehicle taken to repair shop and had the windshield repaired. The manufacturer was informed of the failure. The failure mileage was approximately 22,000.

Filed Nov 30, 2020 · Visibility · 9,000 miles · PA

Windshield on car cracked after only owning the car for a couple of days.

Filed Nov 27, 2020 · Driver assistance, Visibility · 1,000 miles · MI

A chip in the windshield cracked and spidered down the whole windshield. It happened 2 weeks after owning my new car. I'm still unsure on why it cracked 🤦‍♀️ there isn't a chip mark or any start point. It's worried how it just started cracking. And since it's over a 1,000 to fix it. It is still cracked. And anything that requires the eye no longer works. I love my car but hate how nothing needing the eye works.

Filed Nov 27, 2020 · Visibility · 20,000 miles · NC

Tl* the contact owns a 2020 subaru ascent. The contact stated that while driving 40 MPH, without warning the windshield cracked in the driver's view. The vehicle was taken to an independent mechanic where the vehicle was inspected and the windshield was replaced. Tindol subaru (1901 e franklin blvd, gastonia, nc 28054 (704) 867-8341) was contacted however, informed the contact that the VIN was not under recall. The manufacturer was notified of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 20,000.

Filed Nov 5, 2020 · Visibility · 12,000 miles · IN

Purchased car in november 2019, front windshield cracked 2/21/2020 for no apparent reason on the upper side near the rear view mirror. It was replaced and now it has cracked again for no reason, on the lower corner of the passenger side.

Filed Oct 20, 2020 · Visibility · 13,750 miles · CA

We were driving on i5 north when I noticed a crack in the windshield. Within 30 minutes it spread to a crack larger than a dollar bill. I now have to replace the entire windshield. This is a brand new 2020 car that I purchased in november 2019. Prior to this vehicle, I owned a subaru which also got a random crack in the windshield while driving on the freeway no large trucks kicking up gravel/rocks around. .

Filed Sep 21, 2020 · Visibility · 3,600 miles · WA

Two times the windshield has cracked to the point of needing to be replaced. The first time the moment of impact was not observed, just the large crack across half the windshield. The second time a small rock hit the windshield and within one hour the crack had spread far enough that the windshield will need to be replaced. We have owned this car (bought brand new) for 5 months and this will be the third windshield on this car.

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