Three chips have showed up on my windshield. I called the dealer when I saw it. They said all customers pay out of pocket. Then I recently saw that there is an issue with the windshields. That Subaru corporate is now taking care of the issue. I am looking for information to move forward with getting my windshield fixed. It happened a few months ago.
2021 Subaru Ascent visibility complaints
Page 2 of 2: complaints 11 to 18 of 18, newest first, as owners wrote them.
On our first road trip in our new Ascent the windshield cracked. It rapidly spread about 18 inches. We heard no impact, saw no rock - just an ever spreading crack. We called a local Subaru dealer in Lexington, Kentucky who assured us the car was safe to drive home to Savannah. On the trip home we encountered a heavy rainstorm and noticed leakage at the crack. I am filing this after seeing the large number of Subaru owners reporting similar occurrences. We had just experienced another cracked windshield on a 2019 Subaru outback that we had repaired on 11 May 2021! There is something not quite right about this windshield in the Subarus.
I purchased the vehicle Oct 2020. Since then the windshield has sustained 6 chips/cracks in the windshield. I found this to be unusual since I maybe have gotten 2 cracked windshields in 20+ years. I stared researching and found out this is an ongoing problem with Subaru windshields. I went to the dealer and was told they can do nothing about it. Appreciate any help.
Crack appeared spidered across the windshield just within the 60 minutes of us leaving our car in mammoth cave state park information center parking lot on saturday. Such a tiny crack spidering like that is concerning to me especially coming from a 2015 subaru legacy that had the new windshield class action. We did not see that crack at any time before. This was purchased in the end of february.
Windshield is cracking for no apparent reason, starting at the base of the driver side corner and spreading 2-5 inches per day. No impact point in windshield.
The windshield of our new subaru ascent touring 2021 just cracked on its own only a couple of weeks after purchase. The crack is now about 10in and keeps getting longer((
Tl* the contact owns a owns a 2021 subaru ascent. The contact stated that while driving at mid level speed, the contact heard an abnormal noise coming from the windshield. Upon inspection, the contact noticed that a crack had informed on the driver's side windshield right above frame. Over time, the crack extended from the driver's side to the middle right below the rear view mirror. The contact stated that the crack obstructed her vision while driving. The contact called sport subaru south (9951 orange blossom trail, orlando, fl 32837) where they informed her that they were unable to service the vehicle. The contact also attempted to reach the manufacturer but she was unable to reach a representative. The vehicle was not repaired. The failure mileage was approximately 360. The VIN was not available.
Our windshield already has numerous chips and one crack that we repaired. We have only had this car since october but it seems like the windshield is very brittle. We have had some winter weather lately so there was excessive junk in the road and sand but our other vehicles have not had the same issues.
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