While pulling up to a drive thru window the vehicle shuddered and the engine shut off. I lost all power steering and had to come to a stop, shift into park, then restart the engine. No check engine lights or warnings illuminated. There were no status messages to indicate what caused it to shut off. Also the driver side mirror shakes a lot, just like all the other reports say.
2024 Subaru Ascent visibility problems
31 complaints (61% of all complaints for this car).
- owner complaints
- 31
- of this car's complaints
- 61%
- crashes
- 0
- recalls
- 0
Which part fails
- Rearview mirrors/devices: exterior22
- Rearview mirrors/devices1
At what mileage
Complaints by mileage at the time of the problem.
Subaru Ascent visibility problems in other years
Related recalls
No recalls on record for this model year.
What 2024 Subaru Ascent owners say
Most recent owner complaints, unedited.
I am a current lessee of a 2024 Subaru Ascent. I leased this vehicle starting July 27, 2024. My lease ends on July 27, 2027. I live 60 miles away from the dealership and only did a test drive around town. The minute I got on the freeway after leaving the dealership the night I leased the vehicle, I noticed the drivers side mirror heavily vibrated and I remember thinking how strange it was to have the headlights from the cars behind me look so shaky in the mirror. I took the car to the service department on August 9, 2024 where they logged a "driveability diagnostic" and "MPI." My reason for that appointment was the side mirror vibrations. It is bad during the day, but not as noticeable and very distracting when driving at night. I was told by the service member that they were "aware" of this issue and had seen it "a few other times." They "fixed" it but the vibrations continue to this day. I'm filing this complaint now as I have become aware of a class action lawsuit against Subaru for this very issue and I want to document my vehicle as one that was affected and ignored.
Driver's side mirror vibration on uneven road or at highway speeds makes visibility in mirror difficult. This has been the case since purchasing the vehicle in November 2024. Have had most recent Subaru service bulletin on mirror performed by dealer (on 8/8/25), but the problem remains.
The windshield cracked right at the corner of where the defects have taken place on the previous year Ascents, which is not covered under the extended warranty.
The drivers side mirror has a constant vibration that causes visibility issues. Has done it since we bought it new.
Driver's side mirror vibrates when driving. Almost not usable when at highway speeds. Seems like Subaru does not have a fix for it.
Driver side mirror shakes/vibrates excessively sometimes to the point of distorting images seen on the mirror. Many other users are reporting this issue with 2024 and 2025 Subaru Ascents. The issue has been there since the vehicle was purchased brand new. There are threads on reddit, facebook, and the Subaru Ascent forum, where many owners have reported this issue. Below is a link to a thread in the Subaru Ascent online forum. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Driver's side mirror glass vibrating to blur vision when looking to rear at all travel speeds , depends on how rough road is !!!!!!!!! Had warranty work done but problem is not resolved , April 2024 to NOW STILL !
Drivers side mirror vibrates and blurs view. Subaru replaced mirror assembly but the issue persists. Dealer said they can’t fix it
When driving the side mirror on the driver’s side vibrates so much that it impairs the drivers ability to see anything in it. I have had the mirror replaced once and the replacement does the same thing. I was told by the dealership that it is a known issue without a solution.
Questions about the 2024 Subaru Ascent visibility
Does the 2024 Subaru Ascent have visibility problems?
Owners have filed 31 complaints about the visibility of the 2024 Subaru Ascent, 61% of all its complaints, more than any other problem.
At what mileage do 2024 Subaru Ascent visibility problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2024 Subaru Ascent visibility?
There is no recall for this problem on this model year.
What year does the Subaru Ascent have the most visibility problems?
The Subaru Ascent model years with the most visibility complaints are 2019 (81 complaints), 2020 (60 complaints) and 2024 (31 complaints).
Other 2024 Subaru Ascent problems
Driver assistance 5Electrical 4Steering 3Transmission 3Wheels 3Acceleration 2Engine 2Tires 2Airbags 1Body 1Brakes 1Fuel system 1Seats 1Suspension 1
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