The front windshield spontaneously developed a crack about 5 inches long which later suddenly increased to about 15 inches in length. It is our understanding that this problem has occurred in the windshields of other Subaru models. The internet states that Subaru windshields have had a tendency to crack without impact due to the windshield's angle or thinness to accommodate Eyesight technology.
2018 Subaru Crosstrek visibility problems
72 complaints (37% of all complaints for this car). Typical mileage when it fails: 22,000.
- owner complaints
- 72
- of this car's complaints
- 37%
- typical mileage
- 22,000
- crashes
- 0
- recalls
- 0
Which part fails
- Windshield7
- Sun/moon roof assembly1
At what mileage
Complaints by mileage at the time of the problem.
Subaru Crosstrek visibility problems in other years
Specific symptoms reported on the 2018 Subaru Crosstrek visibility
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2018 Subaru Crosstrek owners say
Most recent owner complaints, unedited.
While driving home in the evening, I was startled by a sudden cracking sound that I heard. Although nothing appeared to have impacted the windshield, I speculated that it may have been caused by a plastic bag in which I stored trash in my vehicle on occasion. The following day, my partner noticed a significant crack in the windshield as he loaded bags into the car. I recounted the previous night's experience of hearing the disturbing sound that had caught my attention. The crack in the windshield continued to expand, causing me great distress and anxiety about the potential safety implications. As someone who relies on my vehicle for work-related commitments, the thought of the windshield shattering while I was driving deeply concerned me. This experience exacerbated my chronic pain and added financial worries due to the unexpected repair costs. Despite the absence of any apparent cause for the crack, I sought assistance from my car dealership, only to be advised that an independent service center would offer a more cost-effective solution and repair quicker. Following the windshield replacement process, which was completed by an independent service center. I have documented the progress of the crack through photographs. This unforeseen issue, with no prior indicators, caused significant distress for someone who struggles with change and is reluctant to have their vehicle undergoing repairs, beyond routine maintenance. While the windshield has been successfully replaced, I remain vigilant due to the abrupt nature of the initial damage.
The contact owns a 2018 Subaru Crosstrek. The contact stated that upon inspection, a crack was discovered on the front windshield. The contact stated that the crack was located above the rearview mirror and extended approximately twelve inches. The contact stated that there was no impact on the windshield to cause the windshield to crack. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The approximate failure mileage was 53,000.
Windshield cracked almost all the way across to other side and then down. This vehicle has the eyesight package. I do not remember date it happened but will state 2 years ago. When it happened it quickly moved across windshield.
A windshield that was replaced July 14, 2021 at a Subaru dealership developed a crack for no apparent reason within 6 months (December 2021). The crack began at the bottom passenger-side edge and as of July 17, 2022 the crack has now extended 3/4 the distance across the windshield (upwards towards the top edge of the windshield). This is a very expensive replacement cost ($1,400) at the Subaru dealership. I am concerned about replacing the windshield again if the replacement windshields are defective and prone to cracking.
A very, very small pebble hit the windshield while driving and caused a ~9 inch fracture in the windshield. I see that Subaru has had a class action lawsuit for defective windshields, but for some reason did not include the 2018 Crosstrek — but I can assure you, it's the same glass on these vehicles and the smallest pebble caused a nearly foot long crack.
The contact owns a 2018 Subaru Crosstrek. The contact stated that upon entering his vehicle after a light snowstorm, he noticed a vertical crack had from the bottom passenger’s side of the windshield. The contact stated that the crack had expanded further up the windshield and obstructed his vision while driving. The dealer was notified of the failure and claimed they never heard of such a failure. The contact stated that he was also informed that the windshield was not covered under warranty and was provided an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 80,000.
I got a cracked glass on the empty road and this is a same problem like at Impreza
The contact owns a 2018 Subaru Crosstrek. The contact stated that after a heavy rain and starting the vehicle several warning messages appeared on the instrument panel such as the assist braking and eyesight driver assist needed servicing. The contact also stated that the steering wheel was hard to maneuver. The vehicle was taken to the dealer who stated that a sensor in the wheel caused the failure. The sensor was replaced however, the failure reoccurred after heavy rains a month a later. The vehicle was taken back to the dealer who stated that the failure reoccurred due to the computer sensor in the rear driver’s side wheel that was replaced was not reset. The contact stated that in December water was noticed on the driver’s side floor and condensation after a heavy rain. The vehicle was taken to the dealer again where the failure was diagnosed as clogged sunroof draining ports. The contact stated that the sunroof port needed to be replaced and unclogged. The manufacturer was notified, and a case was opened. The approximate failure mileage was 32,000.
Windshield cracked in cold weather.
Questions about the 2018 Subaru Crosstrek visibility
Does the 2018 Subaru Crosstrek have visibility problems?
Owners have filed 72 complaints about the visibility of the 2018 Subaru Crosstrek, 37% of all its complaints, more than any other problem.
At what mileage do 2018 Subaru Crosstrek visibility problems start?
The typical (median) mileage in owner complaints is 22,000 miles.
Was there a recall on the 2018 Subaru Crosstrek visibility?
There is no recall for this problem on this model year.
What year does the Subaru Crosstrek have the most visibility problems?
The Subaru Crosstrek model years with the most visibility complaints are 2019 (123 complaints), 2018 (72 complaints) and 2020 (34 complaints).
Other 2018 Subaru Crosstrek problems
Engine 33Electrical 32Transmission 14Acceleration 13Body 10Driver assistance 8Steering 6Lights 5Wheels 5Seats 4Brakes 3Fuel system 2Suspension 2Airbags 1
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