The windshield appeared to have spontaneously cracked overnight while parked on the driveway. The crack formed across the top of the windshield, across the eyesight. The day before, the car was at the dealership for an oil change and tire rotation. Unknown if lifting the car for the tire rotation caused the stress that may have caused the crack formation. The car was taken back to the dealer and the windshield had to be replaced. A claim to our insurance was done because the dealer said this was not covered by the warranty. I did not see any chip in the windshield that would have caused this.
2024 Subaru Crosstrek visibility complaints
Page 2 of 2: complaints 11 to 22 of 22, newest first, as owners wrote them.
Headlight performance on this vehicle is extremely dangerous when driving at nighttime. Unless you keep your high beams on constantly, these headlights offer only extremely limited visibility during night driving. From the top of the windshield down about16 inches it's totally black. You can only see out of the bottom half of the windshield. The road in front of you is only lit up for about 60 feet then it's dark beyond that point. Visiblity problem gets even worse when going downhill. Incident #1. . . . I almost ran into a bicycle rider the other night as he was traveling just beyond the area that was lit up by my lights. I was only traveling at about 35-40 mph, but by the time he was visible i was almost not able to avoid hitting him. He was riding his bike just on the edge of the lane of car traffic so he was easily in the line of my car. I was so shaken up, my heart was pounding, that I had to pull over to the side of the road to reflect on what had just happened and to get my bearings again. Now I find myself afraid to drive this Subaru, my new car of only 2 months, at nighttime. Incident #2. . . .Same complaint regarding headlights. The above described problem with headlights gets even more, much more, dangerous when you're driving down an incline such as a hill. Because you're car is going downhill, the available space that is lit up in front of you becomes even more diminished so that you also can't see any curves in the road that are coming up as well as stop signs, pedestrians or other cars!. It's a miracle if you don't end up crashing your car off the side of the road while trying to navigate down that hill. I have complained numerous times at the dealership, but no help. To verify, a rep. would have to drive the car at night time. I'M HAPPY TO ANSWER ANY QUESTIONS YOU MIGHT HAVE Subaru needs to make this right and correct this HEADLIGHT problem ASAP or there is bound to be drivers, pedestrians and bicyclists injured and/or killed.
Windshield cracked on the second day I owned the car. No visible incident but it is cracked all the way left to right. The windshield is impossibly thin.
The contact owns a 2024 Subaru Crosstrek. The contact stated that after parking the vehicle in the garage, the contact became aware that the passenger’s side front windshield had cracked at the bottom without impact. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 6,200.
I have only had my vehicle (new 2024) for 5 months- no known or prior issues. I was driving on the highway, no vehicles around me and I hear a loud pop. A few minutes go by and the windshield begins to crack. Over the course of about an hour, it had spread across almost the entire windshield. With the recent history of Subaru windshields, I’m worried about the strength of their glass. Not saying there is a widespread issue at the moment, but concerned that in a few months or a year there may be a pattern.
I have noticed an issue with Driver side mirror housing, vibrates, and shakes while driving at any speed since I took delivery on September 27, 2024 from Subaru Of Clear Lake. It is making it hard to observe anything in that mirror, making it almost useless. Took it to Team Gilman Subaru north. They said that they tighten the mirror/ housing and that are confident that it is secure, but once I pull off lot it is still doing it! But I also was told that they would get me out quick and not have to do anything paperwork makes me wonder.
Driver side exterior mirror vibrates and blurs / distorts the visibility at higher speeds when on the freeway or interstate. This is on a brand new 2024 Subaru Crosstrek purchased less than a month ago. Dealer recreated the issue but will not fix because they said other new crosstreks do this as well and is a design flaw issue that does not have a repair???
In speeds above 50 mph, the drivers side mirror shakes and vibrates. This causes the picture to be extremely blurry, and makes it hard to discern other cars. I believe it to be a very real visibility issue for highway driving.
Driver's Outside mirror shaking at highway speeds. Massive blur, headlights "dance" around, quite distracting and disorienting when checking for safe lane changes. Took brand new (less than 400 mile) 2024 Crosstrek Limited into local dealer to report buzzy left mirror. They took a look at it. Received this report: (Tech) said the mirror glass itself does shake but that is going to be normal because of how the mirror glass sits in the housing...according to our tech the vehicle is operating as designed I'm sorry, there's no way that a mirror should be shaking like that. The inside rearview mirror is pristine. The passenger side doesn't shake. It's the driver's mirror and now two Subaru employees have confirmed some shake, but won't do anything about it. This is a safety issue. It's starting to get traction on Reddit. [XXX] To avoid headaches, I have to tilt the mirror down to keep dancing lights from affecting my vision. This is a safety issue that needs to be addressed. I was hoping that it would happen at a local dealer lever, but apparently, it might take submitting to the federal safety agency. It's a great car, just has this particular issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My Subaru Crosstrek Sport with 600 miles on it, had a small pebble hit the windshield while on the highway. Within 24 hours it splintered out about 10 inches. As the repair company was cleaning the windshield for repair, it went from a ~4 inch crack to 10".
Got the car in December, a month later I took the car to the dealearship to show them the scratches from the windshield but claimed its not from the wiperblades and not covered by warranty. Now got chipped and spreading fast.
I wanted to reach out to you about our new 2024 Crosstrek Wilderness. Subaru is having many issues with their thin windshields for 2023/2024 Crosstrek windshields. Our new vehicle has barely 2100 miles and the windshield has cracked in two places. Not from a rock chip and from normal highway driving. This is a safety issue. Normal to work driving, No off roading. I have been reading up on Subaru windshields and how they require constant repair/replacement. Subaru should issue a recall and install thicker windshields that meet higher safety standards. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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