Got the car in December, a month later I took the car to the dealearship to show them the scratches from the windshield but claimed its not from the wiperblades and not covered by warranty. Now got chipped and spreading fast.
Subaru Crosstrek wipers problems
23 of the 1,207 owner complaints about the Subaru Crosstrek describe windshield wiper failure, most of them for the 2019 model year.
- owner complaints
- 23
- worst model year
- 2019
- typical mileage
- 15,700
Is there a fix? There is 1 recall for this area of the car. See below
By model year
Often reported together
What owners say
The windshield cowl is greatly separating at the bottom where it meets the wipers. The windshield and cowl are factory and no replacement or alterations done during the life of the car. I am the only owner
Driving at 55 miles per hour and the hood safety latch failed. Hood smashed the windshield and rained glass down inside the car. The hood hyper extended damaging the fenders on the right and left. It also damaged the plastic around the wipers. Terrifying experience. Zero visibility caused me to slam on my breaks almost causing another vehicle to hit my car.
A crack on the windshield appeared for no apparent reason . The crack started on the passenger side right below the windshield wiper. At this time, the vehicle has not been inspected by insurance or police. Besides the financial burden this may cause it has not caused any physical harm to myself or others. However, it is a known issue with Subarus in the past and should be addressed.
TWO incidents: 1) Within a month of buying a brand new car, the windshield chipped. A small pebble hit the windshield while driving it. I've been hit by hundreds of small pebbles in other cars over the years and never had a chip. Got it repaired the next day with Safelite, they did a repair and it seemed to work fine. No further issues with the chip. They were shocked at how easily it chipped. 2) Feb 2022, I had my car at the dealer for about a week, and then drove it home and parked it in the driveway. Came back to it a day or two later, and there was a large crack originating by the heating elements/where the wipers are. It had 4 or 5 branches out, 3 were small, one was medium, and one large crack went all the way to the middle of the windshield. No damage, didn't hit anything, the crack is nowhere near the chip. Spontaneous crack.
Driving my 2018 subaru crosstrek down the highway today (2/13/2021) with no other cars visible on the road with me in their direction I turned on my defrost and windshield wipers. I noticed at that after that function a cracking line from the bottom of the windshield grew up from the bottom and curved left. The crack continued for about 7-10" during the remaining 3 hour drive on the highway. To be clear there was no chip or impact. I have pictures from the moment I realized it behind the wheel and again outside of the vehicle at the end of my trip. There is no impact just a perfect crack starting from below the windshield wipers, which is proected from debre by the hood and wipers. The car was purchased may 2018, manufactured after feb 2018 and is less than 3 years old.
I have a total of two windshield cracks on my orange 2018 subaru crosstrek. The first occured in 05/23/2019. I was driving on mira mesa blvd in san diego approaching I-15 north ramp when a small rock flew a from cars tire and hit my windshield on the driver-side, lower portion near the wiper blades. I was driving the speed limit of 45 when this happened. The rock caused a small chip and two cracks. As I drove on the freeway to work, the crack began to propagate. I immediately called a windshield repair company and have them seal the crack to prevent it from spreading. Cost $75 the second occasion on 01/24/21 I was driving on the I-5 freeway near oceanside heading north. I was passing a truck when a dime size rock flew once again and hit my windshield. I was driving at 75 MPH. This hit right on the driver-side around eye level to the driver. At this point, it seemed the windshield was weak so I'm getting it replaced. Costing me $400. This windshield is weak and I should have not have to replace or repair it at such a rapid rate.
My windshield got a big crack out of nowhere while I was driving on a highway. In addition my windshield wiper nozzles and pump have both been replaced due to problems cleaning window but continue to malfunction still and I can't see clearly because of it.
A few days ago I went out to my shop to get in my car to go to work and when I got in my car I noticed a giant crack in the window that is in the middle of the window down at the bottom and it starts under the wipers and is about 6 inches long. Then a few days went by and I was driving to work again on the high way in the rain and it cracked another 2 inches.
The windshield spontaneously cracked while stationary in our driveway. The crack is vertical located in the center of the window from the roofline to almost the windshield wipers. The local subaru service department stated this is a problem they see often and will not be covered by the warranty.
Related recalls
Visibility
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
- Risk
- Improperly tempered glass can shatter into large pieces, increasing the risk of injury.
- Remedy
- Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began June 11, 2019. Owners may contact Subaru customer service at 1‑844‑373‑6614. Subaru's number for this recall is WUG-92.
Recall number 19V404000 · Recall details
Questions about the Subaru Crosstrek wipers
Which Subaru Crosstrek years have windshield wiper failure problems?
The model years with the most reports are 2019 (9 complaints), 2018 (8 complaints) and 2020 (2 complaints).
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