I own a 2020 Impreza Hatchback with 18k miles. A significant crack appeared in the windshield out of nowhere, literally while parked in a safe environment. I was advised by Subaru corporate and my local dealership that this is not covered by warranty and would have to make a claim with my insurance. I can provide pictures and further detailed information if so required.
2020 Subaru Impreza visibility complaints
Page 2 of 3: complaints 11 to 40 of 56, newest first, as owners wrote them.
A large Crack appeared and the bottom middle of the windshield and cracked upwards to the lower middle windshield and cracked both to the left and right side.
I was driving at approximately 5 mph, on a road with several steep speed bumps, with no cars around and no overhanging trees, and suddenly a 24-inch hairline crack popped across the driver's side of my windshield. There's no evidence of any impact at all on the windshield--the crack is entirely in between the laminate. Entire windshield now needs to be replaced and I assume the EyeSight recalibrated.
Vehicle was parked in sunlight for approximately 4 hours on a private driveway. Came back and there was a 12+ inch crack in the windshield. No evidence of rock chips. Glass will not be able to be inspected because it needed to be replaced.
Chipped windshield, crack started to spread inside the windshield
My windshield cracked straight up the middle for no apparent reason. This problem has been confirmed by numerous the federal safety agency complaints. Less than 12,000 miles. No rock hit my windshield but I hit a bump when it cracked. $470 to replace or pay my $2,000 deductible.
The windshield cracked without any reason, at the top by the passenger side. The initial crack was approximately a foot and it has since grown and is moving horizontally across the windshield. It is available for inspection. This happened while the car was parked.
The contact owns a 2020 SUBARU IMPREZA. The contact stated that after warming up the after driving approximately 1/10 th of a mile at approximately 10 mph or less when the vehicle's windshield suddenly fractured under the seal rubber in the lower center of the vehicle. in the lower then suddenly migrated to the left and to the right of the windshield in different directions. The contact contacted the dealer however they had not inspected the vehicle in person as of yet. The manufacturer was not made aware of the issue. The approximate failure mileage was 41,000.
The contact owns a 2020 Subaru Impreza. The contact stated that the windshield had fractured on the passenger’s side lower right. The contact took the vehicle to a repair shop and had the windshield replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 16,000.
Windshield cracked for no apparent reason
The windshield spontaneously cracked. The car has 3600 miles on it, has never been driven on a highway, and resides in a garage
When driving on freeways, twice in the last 6 months, the windshield was struck by a small piece of gravel and cracked immediately. The first time there was an impact indent and a 6 inch crack, the second time there was a star shaped indent and an 11 inch crack. The windshield does not seem strong enough to deal with small gravel impacts. In both cases the crack spread overnight as the car heated and cooled. Both times I had the windshield replaced by a USAA-certified glass replacement shop and recalibrated by Subaru.
I was informed that the windshields in certain models are spontaneously cracking two inches from the bottom of the windshield - a tiny rock caused a 14 inch crack which is unheard of. Clearly, the windshield is terrible and Subaru doesn’t want to take responsibility for their faulty windshields. When I check Google, I am not the only one.
Spontaneous windshield large crack while parked at worksite parking place on 06/07/2021. My safety was put at risk because I had to drive back home not knowing if the windshield would explode. I called the dealer (Herb Gordon Subaru in Silver Spring Maryland)right away (around 5:30 pm) and they gave me an appointment for repair with an $800 estimate. They did not inform me of Subaru issued with windshields. This is a recently purchased pre-owned Certified vehicle on 3/22/2020. Called the insurance company and advised me to go in person talk to the dealership which I will today 6/8/2021. No warnings nor I noticed any thing hitting the windshield.
I got to work at 6am and there was nothing, got out at 6pm and saw a big crack in the windshield on the passenger side.
Had to replace the oem windshield again due to small rock making the windshield crack the whole screen. The screen is not up to standards and has to be replaced alot! It's to week.
Was driving to work and my window started to fog so I turned on my defroster and my window started to form a crack from the bottom of the window and worked its way up about 10 inches and then formed a t about 6 inches on each side at the top
My windshield cracked seemingly over nothing and I replaced it for $800 and now it has cracked again a week after seemingly over nothing
Vehicle is less than one year old with no damage but a large crack has begun spreading down the windshield from the top edge in the last week. There is no evidence of a rock strike or other damage to cause this. It appears to be a defect in the windshield itself.
Windshield cracked for no know reason. Vehicle was purchased new. Windshield cracked at approximately 7,000 miles. It was a warm day. Genuine subaru sun shield was placed on dash to keep heat out. When I got into the vehicle and removed the sun shield the windshield was cracked.
After replacing a brand new oem windshield from the first time one month later I had two small rocks hit my windshield and cracked it I am forced to replace it for a second time. This is very unacceptable.
While sitting in a parking spot getting ready to go into a store, the windshield suddenly cracked. It looks like it cracked at the bottom and went up about 12 to 15 inches.
Tl* the contact owns a 2020 subaru impreza. The contact stated that after parking the vehicle and returning, the contact became aware of a crack in the windshield. The crack started on the passenger's side of the vehicle and was approximately an inch in length. The contact called the glass company referred to by the insurance company and the windshield was repaired but not replaced. The contact called elk grove subaru (8581 laguna grove dr, elk grove, ca 95757, (888) 904-6612) and it was confirmed that the repair that was performed was adequate and that the windshield did not need to be replaced. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was 800.
Today, 12/14/2020 at 430am I started my car like normal. Currently temps below 30 over night. Vehicle has a remote start system. Let the vehicle warm up, went outside and got in the vehicle. Noticed a 12 inch crack on the lower passenger side, going towards the middle. Wasn't there the day before when I parked it. I purchased this vehicle brand new in early september, only 4 months old. I've checked online and have seen hundreds of others with the same issue, and even a lawsuit being filed against subaru. Contacted my subaru dealer where I purchased the vehicle, they told me it's not covered under warrenty, but will contact subaru. With hundreds of others with the same complaint and safety issue. Seems as though a recall should be done on this. Especially since the eyesight safety system has to be recalibrated if the windshield has to be replaced and that service alone is $1000. Others in forums/online have stated they've been through multiple windshields. Same issue, where they'll wake up the next day to a crack across it.
Our windshield has cracked for no apparent reason. My husband took the car out for lunch - no damage. Then he went back out later that afternoon and there was a large crack. Even if something happened to hit the car (which would have had to be so minor that he didn't notice), it should not have immediately cracked like this. I have never experienced anything like this with any other vehicle.
The windshield on my 2020 subaru impreza cracked by itself. There was no damage sustained to the windshield. No marks from anything hitting the windshield. It cracked simply while sitting parked in my driveway.
Was traveling down a highway when a vehicle changed lanes, spraying a little bit of sand onto the windshield. Suddenly my windshield developed a 10 inch "l" shaped crack, starting from the left edge of the windshield (about half way up) and continued straight across towards the middle of the windshield.
I recently bought a new 2020 subaru impreza sport (bought at 19 mi, current 1300 mi). Vehicle was stationary, parked overnight, during a cold night. The next morning after defrosting, I noticed a small, 2' crack originating from the lower center windshield. Upon inspection, there was no mark of contact by debris. Over the course of the day, the crack grew up to 10 inches. Contact made to dealership about defect.
My vehicle was stationary and off, parked at my home. As I was getting ready to go to work that afternoon, I noticed a crack in the windshield. This crack was not there after I finished running an errand that morning. It had to have happened while the vehicle was not in use and stationary. There is no crack or chip to indicate any impact with any external object. The crack originates at the bottom corner where the windshield meets the frame of the vehicle. (please see attached photo) this indicates to me, a factory defect. To clarify, I placed tape on the inside of the windshield to mark the end of the crack. This is not to be confused as a chip or mark of impact.
Small rock hit the windshield as broke very easy. Seeing a lot of issues with the front windshield and they are breaking easy. Cost $987.00 to repair. Have all receipts will provide if needed.
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