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2004 Subaru Legacy airbags problems

26 complaints (53% of all complaints for this car). Typical mileage when it fails: 129,000. 2 crashes reported.

owner complaints
26
of this car's complaints
53%
typical mileage
129,000
crashes
2
recalls
8

Which part fails

Owners did not name a specific part.

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Subaru Legacy airbags problems in other years

19911995200020052010201520202025

Related recalls

Air bags: frontal: passenger side: inflator moduleReported January 2, 2020 · 258,813 vehicles affected
What is wrong
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1‑844‑373‑6614. Saab owners may contact the Saab Customer Assistance Center at 1‑800‑955‑9007. Subaru's number for this recall is TKA-20.

Recall number 20V001000 · Recall details

Air bags: frontal: passenger side: inflator moduleReported January 2, 2020 · 127,547 vehicles affected
What is wrong
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1‑844‑373‑6614. Saab owners may contact the Saab Customer Assistance Center at 1‑800‑955‑9007. Subaru's number for this recall is TKB-20.

Recall number 20V002000 · Recall details

Air bags: frontal: passenger side: inflator moduleReported January 2, 2020 · 111,562 vehicles affected
What is wrong
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1‑844‑373‑6614. Saab owners may contact the Saab Customer Assistance Center at 1‑800‑955‑9007. Subaru's number for this recall is TKC-20.

Recall number 20V003000 · Recall details

Air bags: frontal: passenger side: inflator moduleReported May 25, 2016 · 302,127 vehicles affected
What is wrong
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2009-2011 Legacy, Outback, Forester, 2006-2011 Impreza, Tribeca, 2003-2006 Baja, and 2006 Saab 9-2x vehicles originally sold or that have ever been registered in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 26, 2016. Owners may contact Subaru customer service at 1‑856‑488‑8500. Saab owners may contact GM at 1‑800‑955‑9007. Subaru's number for this recall is TKA-16.

Recall number 16V358000 · Recall details

Air bags: frontal: passenger side: inflator moduleReported May 25, 2016 · 146,010 vehicles affected
What is wrong
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2006-2008 Impreza, Tribeca, 2006 Saab 9-2x, and 2003-2006 Baja vehicles originally sold or that have ever been registered in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 24, 2016. Owners may contact Subaru customer service at 1‑856‑488‑8500. Subaru's number for this recall is TKB-16. Note: This notice is only for vehicles that were not covered by 16V‑358 for Zone A.

Recall number 16V359000 · Recall details

Air bags: frontal: passenger side: inflator moduleReported May 25, 2016 · 62,940 vehicles affected
What is wrong
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, and Baja vehicles originally sold or that have ever been registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming, or "Zone C.". These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Subaru will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 24, 2016. Owners may contact Subaru customer service at 1‑856‑488‑8500. Subaru's number for this recall is TKC-16. Note: This recall covers vehicles that were not previously covered in 16V‑358 for Zone A or 16V‑359 for Zone B.

Recall number 16V361000 · Recall details

Air bags: frontal: passenger side: inflator moduleReported May 28, 2015 · 432,016 vehicles affected
What is wrong
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Subaru Baja vehicles manufactured January 22, 2003, to July 21, 2004, 2004-2005 Impreza vehicles manufactured January 28, 2003, to May 31, 2005, 2003-2008 Subaru Legacy vehicles manufactured January 22, 2003, to May 2, 2008, 2003-2008 Subaru Outback vehicles manufactured February 18, 2003, to May 5, 2008, and 2005 Saab 9-2x vehicles manufactured February 11, 2004, to March 17, 2005. The affected vehicles are equipped with a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
Risk
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Subaru will notify their owners and General Motors will notify Saab owners. Dealers will replace the passenger air bag inflator, free of charge. The Subaru recall began on June 17, 2015. Owners may contact Subaru customer service at 1‑800‑782‑2783. The Saab recall began on July 27, 2015. Owners of Saab vehicles may call 1‑800‑955‑9007. Subaru's number for this recall is WQR-53. Note: The recall completely supersedes recall 14V‑399 (WQL-48) and partially supersedes recall 14V‑763 (WQP-51) in that model year 2004 through 2005 Subaru Impreza and model year 2005 Saab 9-2x vehicles are now only part of this campaign. Note: On December 18, 2015 Subaru informed the federal safety agency of an expansion of this recall to include certain model year 2003-2004 Subaru Baja, 2003-2008 Subaru Legacy and 2003-2008 Subaru Outback vehicles.

Recall number 15V323000 · Recall details

Air bagsReported December 1, 2014 · 4,175 vehicles affected
What is wrong
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy and Outback vehicles, and 2003-2005 Baja vehicles sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Puerto Rico, Hawaii, the U.S. Virgin Islands, Guam, Saipan, American Samoa, Florida and adjacent counties in southern Georgia, as well as the coastal areas of Alabama, Louisiana, Mississippi and Texas. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk
In the event of a crash necessitating deployment of the passenger’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Subaru will notify their owners. Dealers will replace the passenger air bag inflator, free of charge. The recall began on January 15, 2015. Owners may contact Subaru at 1‑800‑782‑2783. Subaru's number for this recall is WQP-51. Note: This recall supersedes recall 14V‑471. This recall has been partially superseded by 15V‑323. All 2005 model year Subaru Legacy and Outback vehicles will now be repaired under recall 15V‑323.

Recall number 14V763000 · Recall details

Related investigations

Air Bag Inflator RuptureOpened February 24, 2015, still open

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.the federal safety agency.dot.gov/owners/Searchreference under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492

EA15001

Air Bag Inflator RuptureOpened June 11, 2014, closed March 2, 2015

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.the federal safety agency.dot.gov/owners/Searchreference under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492

PE14016

What 2004 Subaru Legacy owners say

Most recent owner complaints, unedited.

Filed Aug 21, 2020 · Airbags · 254,600 miles · NY

I keep receiving safety recall letters about the airbag in this vehicle. This vehicle has been scrapped since july 2017. I could no longer get it to pass emissions. I have since then called the number on the letters several times to remove me from the notice list but I keep receiving them. I recently noticed that every recall notice has a different phone number on it and it appears calls are going to a different call center every time. I believe that the us dot and the federal safety agency is being ripped off by whomever is contracted to send out these letters. Every operator at the call centers states they will update their file and remove me from the list, but like clockwork I still receive the notices.

Filed Jan 15, 2020 · Airbags · MO

Tl* the contact owns a 2004 subaru legacy. The contact received notification of the federal safety agency campaign number: 20v000000 (air bags) however, the part for the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact contacted the dealer (webster groves subaru located at 7982 big bend blvd, webster groves, mo 63119 phone number: 314‑968‑5167) who were unable to verify when and if they would be receiving the parts for the repair. The manufacturer was made aware of the issue and was not able to provide an estimated time frame for the remedy. Parts distribution disconnect.

Filed Aug 21, 2019 · Airbags, Engine · TX

Takata inflators;the air bag warning light has been flashing on &off &now it's on all the time , the bag was supposed to have been changed by the dealership on jan. 19 2017 @ northpark subaru here in san antonio tx.,how can I verify that the bag was indeed replaced & why did the airbag light started to flash after the bag was replaced a short time afterwards , not all the time , but every now & then & now it's on all the time ? Is it safe to drive & how can I confirm that the recall was indeed preformed ? When I picked up my car ,to me it looked like it had'nt been touched ,to be honest , but I did'nt question it @ the time , am I wrong to think that ? Any way I was not told which bags were replaced , driver side or pass side or both , I don't know , can you help ???

Filed Nov 1, 2017 · Airbags · MD

Takata - psan inflator, never notified.

Filed Aug 2, 2017 · Airbags · NJ

Tl* takata recall. The contact owns a 2004 subaru legacy. The contact received notification of the federal safety agency campaign number: 16v359000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called liberty subaru (201‑261‑0900, located at 55 kinderkamack rd, emerson, nj 07630) where it was confirmed that the parts were not available for the recall remedy. The contact mentioned that he was placed number 12 on the waiting list. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

Filed Jun 19, 2017 · Airbags · CO

Tl* takata recall. The contact owns a 2004 subaru legacy. The contact received notification of the federal safety agency campaign number: 16v361000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Filed Apr 1, 2017 · Airbags · 120,000 miles · OR

Takata recall: my car's been listed since last june. No contact whatsoever from subaru even though that's what I was told to expect. This is unacceptable. Luckily no incident so far, but the fields in this complaint form require dates, etc. So I'll use today's date.

Filed Apr 1, 2017 · Airbags · 60,000 miles · OR

Takata recall: my car has been listed for the recall since june 2016, but I have never been once contacted by subaru to come in for replacement. I have no incident, fortunately, but the field below requires a date, so I'll enter today's.

Filed Feb 27, 2017 · Airbags · VA

Tl* takata recall. The contact owns a 2004 subaru legacy. The contact received notification of the federal safety agency campaign number: 16v359000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Filed Feb 21, 2017 · Airbags · OR

Tl* the contact owns a 2004 subaru legacy. The contact received notification of the federal safety agency campaign number: 16v361000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution disconnect.

Questions about the 2004 Subaru Legacy airbags

Does the 2004 Subaru Legacy have airbags problems?

Owners have filed 26 complaints about the airbags of the 2004 Subaru Legacy, 53% of all its complaints, more than any other problem.

At what mileage do 2004 Subaru Legacy airbags problems start?

The typical (median) mileage in owner complaints is 129,000 miles.

Was there a recall on the 2004 Subaru Legacy airbags?

Yes, 8 recalls: 20V001000, 20V002000, 20V003000. Check your VIN to see if your car still needs the free repair.

What year does the Subaru Legacy have bad airbags?

The Subaru Legacy model years with the most airbags complaints are 1995 (45 complaints), 2009 (31 complaints) and 2010 (28 complaints).

Other 2004 Subaru Legacy problems

Engine 7Acceleration 5Fuel system 5Brakes 3Transmission 2Body 1Electrical 1Seat belts 1Suspension 1Tires 1Visibility 1

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