Just three months after purchasing a new 2020 subaru legacy, the windshield cracked. Due to covid lockdowns I had barely driven it (between march 2020 and june 2020). My subaru dealer claimed it was a rock hit but I had no such incident happen in the 1000 total miles I had driven the car. In fact, it cracked while driving straight at 20 MPH down a suburban street with no other traffic. I have become aware of class-action legal filings around this issue and am wondering if my situation is similar to many other subaru owners. I went ahead and filed with insurance and paid a $500 deductible to get it repaired.
2020 Subaru Legacy visibility complaints
Page 3 of 3: complaints 41 to 66 of 66, newest first, as owners wrote them.
My windshield has cracked so easily and is very prone to damage. My windshield currently is cracked over 3/4 of the surface area. And it continues to grow. It has been the weakest windshield I have ever had on a vehicle. I am scared to get it changed out because I want to make sure it's not from the same manufacturer as the current windshield. The replacement is going to cost close to $800 because subaru requires you to 're-sight' the lane departure eye sight device. Which should cost a buyer anything. Why should a car owner have to pay to readjust a safety feature?
Tl* the contact owns a 2020 subaru legacy. The contact stated that the windshield fractured without impact. The contact stated that the windshield was fractured on the driver's side. The windshield was replaced. The manufacturer was not contacted. The approximate failure mileage was 5,000.
Very small stone struck window of car and crack appeared from where stone hit all the way to end of windshield. Next day, noticed that crack is growing toward middle of window. I've had to replace my wife's 2017 outback windshields 2 times. Something is definitely wrong with this glass.
We just had our windshield replaced due to a crack about a month ago. Woke up this morning and had another spontaneous crack in bottom middle of the windshield
I think I have spontaneous cracking in my front windshield. I woke up yesterday morning and I don't see any apparent impact points for the crack.
Large crack developed in the windshield less than a year after purchase. Minimal impact with road debris resulted in a large crack.
A few days ago I came out to my parked car sitting in the drive way and when I sat down I noticed a large crack in the windshield from the passengers side that started at the very bottom and took a right turn and is going to extend all the way across my line of sight. The car has no signs of damage and it looks as if the crack started below the plastic of the windshield. I believe this is a problem from the factory as there is no signs of damage and the car had not moved in several days.
While driving on a highway I noticed a small crack on the lower corner of the passenger side windshield that appeared for no apparent reason. I didn't hear anything hit the glass. By the following morning the crack extended from the lower passenger corner to the center of the windshield making it nearly two feet long.
Windshield cracked half the length of the windshield. Don't recall anything hitting it.
I leased a 2020 subaru legacy, and the windshield spontaneously cracked while the vehicle was stationary and parked at my home. The windshield spontaneously cracked from left to right in the drivers line of sight on the morning of august 21, 2020. There was no warning, no chip, crack or noticeable defect in the windshield from which the crack could have originated. I parked the car on the evening of august 20th and on the morning of august 21st the windshield crack across the width of the windshield appeared. While searching out a possible cause of this strange occurrence, I noticed that there are numerous subaru owners which have reported the same issue to subaru and several have joined a class action law suit. It is very dangerous because the affected area obstructs the drivers field of vision and light get reflected into the drivers eye's durning daylight driving hours.
Tl* the contact owns a 2020 subaru legacy. The contact stated that while driving at an unknown speed, the driver's bottom side the windshield cracked. The dealer was not contacted. The vehicle was repaired through the insurance company however, months later the failure recurred while the vehicle was parked in the garage. The dealer was not contacted for the second incident. The vehicle was not repaired as of yet. The manufacturer was not notified of the failure. The approximate failure mileage was 100.
Spontaneous crack in my windshield while driving. Nothing struck the windshield.
Left home to take my wife to work at 7:45 am on august 7, 2020 in a loaner car supplied to us by maple hill subaru of kalamazoo michigan while our 2015 subaru was having emissions and recall work being performed on it. We had traveled a few miles southbound when we approached a four way stop where we made a left to head east after completing the turn the sun was directly in our vision we both put our visors down we were just starting to accelerate approximately 15 MPH when we heard a pop. These are paved rural roads no one other than us was at the intersection of the four way or in front of us heading eastbound after traveling a short distance maybe a half mile cracks started spreading across both sides of the windshield from the upper passenger side of the windshield. This was a loaner car,I returned it the following monday, there were no chip or cracks in this windshield, there were no other vehicles around us when this happened. This vehicle has approximately 6000 miles on it. There was one thing I did notice on this windshield in the morning when there was moisture on it you could see suction cup marks on all four corners of the windshield which could indicate this has happened before with this vehicle.
While sitting in vehicle, in my driveway, a small crack started to form in driver's side front windshield. Car was not moving, not running. Next morning went to work. Crack was now over 10 inches long, from top to bottom of windshield. Took car to dealer to report it. They took picture and told me it was probably hit by something during the day. I ran my finger over the outside of the glass and could feel nothing. Ended up going through insurance and getting windshield replaced.
My windshield cracked for no reason on my parked car.
The windsheild cracked while driving on highway and no other vehichles were nearby.
Slow (few days), progressive, random crack through the entire middle of windshield. There was no impact of any stones a road debris.
A rock hit the windshield at low speed and cracked the windshield 3 feet.
I was driving home from the dealership. After paying to have the side windows tinted (the windshield was not altered) there was a loud pop. The windshield spontaneously split in two while I was on the highway. There were less than 300 miles on my car and when I returned to the dealership they told me it would not be covered because it didn't fit a business card completely through it. Also, this windshield is over 1000 dollars to replace and "calibrate" because the drive focus feature only works with the subaru windshield, so I must return to the dealership to keep my warranty intact.
Tl* the contact owns a 2020 subaru legacy. The contact noticed that the windshield exhibited a cracked line on the front passenger's side of the windshield. The vehicle was not taken to be diagnosed nor repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 2,000.
My legacy was 4 months old, when a spontaneous crack appeared in the windshield. The crack is thinner than a human hair. It's not round like, the common rock chip. Just a very, very fine crack.*dt consumer stated crack on the windshield is 8 inches longer now.
As I was getting onto the highway, the windshield was struck by a rock and left a decent sized chip. As I was driving throughout the rest of the day, the cracks began and got longer everytime I looked at it. It goes right in the view of the right eyesight camera. I have reviewed plenty of similar issues with cracks forming in subaru's windshields.
Windshield has cracked on both sides inward when stationary. There doesn't appear to be any rock chips or hit marks. Just split and chipped on its own.
My legacy has a cracked windshield for no apparent reason
Tl* the contact owns a 2020 subaru legacy. The contact stated while driving at approximately 60 MPH, there was an abnormal sound emitting from the windshield. The contact became aware fractures to the windshield in three separate places. The vehicle was not taken to be diagnosed nor repaired. A dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 9,000.
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