Vehicle was being slowly accelerated in preparation to park. The car was moving slowly up a rocky driveway. Upon application of brake, vehicle accelerated and lunged into structure. Vehicle did come to a stop but not before collision. No airbags deployed either. Vehicle radio was on at the time. Damage to structure and to vehicle.
Subaru Legacy no deployment problems
90 of the 3,184 owner complaints about the Subaru Legacy describe airbags did not deploy in a crash, most of them for the 1995 model year.
- owner complaints
- 90
- worst model year
- 1995
- typical repair cost reported
- $7,000
- typical mileage
- 42,000
Is there a fix? There are 21 recalls for this area of the car. See below
By model year
Often reported together
Sudden acceleration 6Airbag light 3ABS 3Pulling 2Seat belt 2Check engine light 2Tire blowout 1Stalling 1
Trouble codes mentioned
P263A 1
What owners say
The vehicle engaged the automatic braking system also known as phantom breaking while there was no objects on the roadway at the time of the incident it was 5:15 a.m. dark and light rain when approaching a curve on the road driving approximately 30 mph the system engaged and applied the brakes in the curve which in turn put the t legal into a slide causing a vehicle crash. Furthermore the airbags did not deploy the police officers were very dumbfounded with the amount of damage and also the speed in which occurred I obtained back injuries and also hit my head
I drove into the parking lot of Walgreens, then drove around and pulled into a parking spot facing the south side of the building and put my foot on the brake to stop and park. Instead of stopping, the car suddenly lurched forward violently and slammed into the brick wall of the building. My wife called 911 since I told her my chest really hurt. When the police came, I told them my foot must have slipped off the brake and hit the accelerator, since I had no idea what else might have caused the car to accelerate like that. My wife drove the car home and then drove to the ER where the EMTs had taken me. A CT scan showed that I had a fractured sternum, since my chest hit the steering wheel full force after the air bags failed to deploy. I was in excruciating pain for a few weeks, and after I felt better, we submitted a claim to our insurance company. We then took our 2017 Subaru Legacy to a certified Subaru collision repair center. We were shocked to find that the car was totaled, since it was still drivable. Something kept bothering us about the crash, since EyeSight should have applied the brakes if I had accidentally accelerated and it detected a brick wall in front of our car. After some research, we stumbled on the information about the Class-Action Lawsuit that was just settled by Subaru for reports of Sudden Unintended Acceleration (SUA). The description of what happens with SUA was exactly what I experienced, but this was the first we had heard of it. We were never notified about the lawsuit, even though our VIN number shows our car was involved. Our Subaru dealership had all our contact information since we bought our Legacy from them and they have done all the maintenance work on it. Unfortunately, we released our car to Copart as part of our insurance settlement, so there’s no way to check the EDR data. PLEASE let others know about this major safety issue before anyone else is seriously injured!
Vehicle was involved in a front-end collision in which the Airbag failed to deploy. The vehicle has been considered totaled by the insurance company. A police report is available.
The contact owns a 2023 Subaru Legacy. The contact stated that while driving at various speeds, the forward collision avoidance warning system would independently be active without an obstacle in front of the vehicle; the "Obstacle Detected" warning message would appear on the instrument panel. The contact also stated that the forward collision avoidance feature had failed to operate on two separate occasions in which the contact struck a deer. In both instances, the contact struck a deer while driving at about 30 MPH. No alerts, warning messages, or safety features were activated during either accident. The air bags did not deploy in either accident. A police report was not filed and no injuries occurred during either accident. The vehicle was taken to two separate dealers-Jenkins Subaru(750 Lodgeville Rd, Bridgeport, WV 26330) and Subaru of Morgantown(1730 Mileground Rd, Morgantown, WV 26505), but neither were able to duplicate the failure. The manufacturer was also notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 50.
We recently purchased a used 2020 Subaru Legacy sedan with ~33,000 miles on it. It has a salvage title due to previous owner hitting a deer, (no air bag deployed, just minor body work) and it was professionally repaired to "like-new" condition. Last weekend, when starting the car, the check engine light and a bunch of other warning lights came on. An OBDI scan showed a code of "P263A" indicating a problem with the Thermo Control Valve. As a result of the defective TCV, several major functions of the vehicle were automatically disabled: adaptive cruise control, eyesight system with lane keeping, automatic braking, as well as all cabin heating, windshield defrost function, and the engine temperature gauge. Without these systems properly working, the drivability of the vehicle is greatly impaired, especially in a Minnesota winter without a functional windshield defrost and engine temperature monitoring gauge. When taking the car into the local Subaru dealership for full diagnostics, they confirmed that indeed the TCV was bad, and quoted me a cost of $1135 to replace it. They claimed that since the car has a salvage title, Subaru's warranty will not cover any part of this repair. However, there is a known wide-spread failure of this Thermo Control Valve in the 2019-2021 cars as listed in Subaru Technical Bulletin [XXX] which clearly states that there is a redesigned TCV that replaces the defective earlier part and fixes the earlier design flaws of the one installed in 2019-2021 vehicles. I spoke with the Subaru of America Client Advocacy representative, and he was adamant that the salvage title negates any responsibility for Subaru to fix this know defectively designed Thermo Control Valve. My thinking is that the defective TCV is both a drivability and a safety issue, and due to the wide-spread early life failure of this part, Subaru should be compelled by a recall to replace the defective car in all customer cars. All ADAS is affected by a bad TCV. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
I was in a wreck were my car slammed into the center barrier on the interstate twice and my air bags didn't deploy and I was slammed into my car door I know my friend's dad that owned the car said that the car was totaled and the mechanic that towed the car was wondering why the air bags didn't deploy because of where the car hit and where the damage was
The contact owned a 2016 Subaru Legacy. The contact stated that while attempting to park the vehicle, it suddenly accelerated crashing a small tree causing the contact to reverse the vehicle. When placed in reverse the vehicle accelerated and crashed into another vehicle. The air bags did not deploy. There was damage done to both the tree and other vehicle. The vehicle was towed and deemed total. A police report was filed. The contact had received a bruise on their knee and sought out medical attention. The contact dealer was not made aware of the falure. The manufacturer was not made aware of the failure. The approximate failure mileage was 17,000.
The contact's wife owned a 2020 Subaru Legacy. The contact stated while his wife was driving approximately 3 MPH in a parking lot the vehicle suddenly accelerated and jumped the curb into woods and collided with a tree. The contact said his wife was not aware of any warning lights being illuminated. The vehicle front bumper and hood hit in the center and were both crumpled back about six inches. The contact hit the top of his head severely damaging the windshield on the passenger side and sustained minor cuts. Due to the sudden acceleration he had not been able to buckle his seat belt, additionally the airbags did not deploy. The contact was transported by ambulance to a hospital. The police were called, a report was written and the vehicle was towed to a holding lot. The vehicle was not repaired. The contact's insurance provider declared the vehicle a total loss. The manufacturer had been informed of the failure. The failure mileage was 16,200.
The contact owned a 2017 Subaru Legacy. The contact stated while driving approximately 40 - 45 MPH on a two-lane road, he attempted to overtake the driver in front and crashed head-on into a vehicle coming in the opposite direction. The contact stated that the driver's front air bag failed to deploy however, both side curtain air bags deployed as needed. The contact stated that he suffered two fractures to his sternum along with other chest injuries. The contact stated that he was informed by the police officer that the other driver did not require medical attention. The contact was transported from the scene by ambulance to the local hospital. A police report was filed. The vehicle was towed to a tow lot. The contact stated that the insurance provider declared the vehicle a total loss. The contact attempted to reach the manufacturer on several occasions but was unable to speak with a representative. The approximate failure mileage was approximately 20,000.
Related recalls
Air bags: sensor: occupant classification: front passenger
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
- Risk
- An air bag that does not deploy during a crash can increase the risk of injury.
- Remedy
- Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1‑844‑373‑6614. Subaru's number for this recall is WRA-24.
Recall number 24V227000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1‑844‑373‑6614. Saab owners may contact the Saab Customer Assistance Center at 1‑800‑955‑9007. Subaru's number for this recall is TKC-20.
Recall number 20V003000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1‑844‑373‑6614. Saab owners may contact the Saab Customer Assistance Center at 1‑800‑955‑9007. Subaru's number for this recall is TKB-20.
Recall number 20V002000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1‑844‑373‑6614. Saab owners may contact the Saab Customer Assistance Center at 1‑800‑955‑9007. Subaru's number for this recall is TKA-20.
Recall number 20V001000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
- Remedy
- Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on January 25, 2019. Owners may contact Subaru customer service at 1‑844‑373‑6614. Subaru's number for this recall is TKC-19.
Recall number 19V009000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
- Remedy
- Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1‑844‑373‑6614. Subaru's number for this recall is TKB-19.
Recall number 19V008000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
- Remedy
- Subaru has notified owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1‑844‑373‑6614. Subaru's number for this recall is TKA-19.
Recall number 19V007000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2009 Tribeca, Impreza, Forester, WRX, Legacy, and Outback vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
- Remedy
- Subaru will notify owners, and dealers will replace the front passenger air bag inflators, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1‑800‑782‑2783. Subaru's number for this recall is TKC-18.
Recall number 18V014000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2009-2010 Tribeca, Impreza, Forester, WRX, Legacy, and Outback vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
- Remedy
- Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1‑800‑782‑2783. Subaru's number for this recall is TKB-18.
Recall number 18V013000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Legacy, Forester, Tribeca, WRX and Outback vehicles, and 2009-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
- Remedy
- Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1‑800‑782‑2783. Subaru's number for this recall is TKA-18.
Recall number 18V012000 · Recall details
Questions about the Subaru Legacy no deployment
Which Subaru Legacy years have airbags did not deploy in a crash problems?
The model years with the most reports are 1995 (10 complaints), 1999 (7 complaints) and 1993 (6 complaints).
How much does it cost to fix airbags did not deploy in a crash on the Subaru Legacy?
Owners who mentioned a price put the repair at about $7,000 (median of 6 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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