2011 subaru outback worn torque converter thrust washer tech services bulletin #16-90-13r. Engine shudders and stalls on quick stops like at stop light or at stop at top of an incline like exiting a parking garage. Issue was diagnosed at my authorized subaru services dept yesterday that it was torque converter and I'd be responsible for repair cost. Service tech and service dept manager confirmed that they did agree with my input when presenting the car. I was the one who diagnosed the problem -- which they confirmed. Bulletin states the availability of a countermeasure torque converter assembly thrust washer changed from solid brushing type to needle bearing type. I have read extensive complaints from other owners experiencing this problem. This is a very serious issue that if not resolved can result in injury or death. I was almost in an accident because of this defect last week. Subaru acknowledges the defect...but has done nothing about it. This needs to be a safety recall before someone gets killed!!! In some cases this defect has caused a fire in the engine. Consumers have documented this serious defect on the federal safety agency, car talk, cars.com. Subaru needs to recall these vehicles!!!!
2011 Subaru Outback transmission complaints
Page 7 of 8: complaints 161 to 190 of 216, newest first, as owners wrote them.
Multiple transmission solenoids have failed and the transmission valve body needs to be replaced on this vehicle with a CVT transmission with 80,000 miles.
When coming to a complete stop, vehicle will run rough and/or stall just before coming to a complete stop. This is well documented on subaru web forums. Subaru needs to creat a recall. Per subaru dealer diagnostic it is a bad torque converter, per bulletin # 16-90-13r.
My complaint is that the car stalls when you stop quick. It acts like you are stoping and not stepping on the clutch. But the transmission is a CVT. It started in december 2016. 102k miles. Dealer is saying I need a new torque converter.
The car shudders and dies while in the process of coming to a hard stop. You have to put the car in neutral or park to start it again. This has happened multiple times, once in an intersection. Very dangerous! There is a tsb (16-90-13r) out on this problem (failed thrust washer). This should be a recall! Subaru wants over $1800 to replace the failed part. My car has 93,000 miles on it. Seems to be happening on outbacks starting around 80,000 miles. ...updated 04/27/17
Torque converter judder. Recommended torque converter replacement after the back up duty solenoid malfunction. Car was towed to dealer after the at oil temp light as flashing while driving. Dealer said to not drive it and have it towed. Code p2764 was retrieved and solenoid was replaced. After test driving during the inspection, technician felt shuttering at 40mph and recommended replacing consistent with tsb 16-90-13r.
Tl* the contact owns a 2011 subaru outback. The contact stated that the vehicle failed to shift into the reverse position without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 40,000. ...updated 03/08/17 *bf
Car is stalling when in motion, and coming to a stop without steady brake pressure. It shutters then stalls. It has happened at least 6 times since fall 2016. "the federal safety agency id number: 10080367- availability of countermeasure torque converter assembly" -doesn't solve problem for consumers. Lack of recall/action on a 2011 model is alarming! Does this malfunction need to harm/kill victims before action is taken?
Vehicle stalls after sudden stop requiring it to be restarted . I was told by subaru sales there is a tsb # 16-90-13 r (1/6/14 issued). This relates to the transmission ( CVT) looking up after a sudden stop due to a thrust washer inside the torque converter. This is a dangerous issue that needs to be addressed immediately with a full recall.
Tl* the contact owns a 2011 subaru outback. While driving various speeds, the vehicle stalled without warning. The contact was able to restart the vehicle on the first attempt. The dealer diagnosed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 93,000.
I own a 2011 subaru outback with 93,000 miles. The car stalled out at red lights in the city. Also, it stalled when I was on a hill and came to a stop. I was fortunate to restart engine and get out of the way of traffic. I took it to the dealer and they said I needed a torque converter costing $1,200. After reading the many complaints from other owners it is a dangerous situation. Why hasn't subaru recalled the torque converters?
Torque converter assembly. Car is stalling when coming to a stop at a stop sign, or at stop light or even when going to a stop through a work zone. It shutters then stalls. Feels like a manual transmission when a clutch is not fully pressed. It has happened 5 times since the end of november 2016
Vehicle stalled when approaching a stop. This happened twice. This is an automatic and should not be happening. I had to put the car in to neutral/park and restart it at an intersection where there's a firehouse. I've been told the torque converter needs to be replaced and there is already a tsb on the bad design of this part and that it needs to be replaced. At this point, I believe it should be recalled as it's happening more often than not to this particular transmission. This is very dangerous.
The vehicle will stall out when the brakes are pressed abruptly and the speed suddenly decreases. This is extremely unsafe. Especially for my pregnant wife to be driving. We bought a subaru because we thought they were built right and safe. We were wrong.
Engine randomly stalls when coming to a complete stop. We are always concerned about the safety of our children when this happens in high traffic areas/times. Our subaru service advisor has acknowledged that it is due to a poor design issue "tsb 16-90-13r" which requires the replacement of the torque converter.
Began noticing vehicle shuddering and quitting or almost quitting when coming to a stop. Has continued to do this for months now and seems to be getting worse. Took it to dealer and it was diagnosed at torque converter sticking after several tests. Referenced to subaru tsb no. 16-101-16. Dangerous design flaw as it can leave you without power after coming to an abrupt stop such as braking to avoid hitting a stopped vehicle leaving you unable to move away from other cars without restarting vehicle. My vehicle is in excellent condition aside from this issue but is out of powertrain warranty and the cost to repair are prohibitive. Request to issue recall for safety issues primarily and to not ultimately cause damage to transmission in the long term.
Stalls when stopping or idling. Stops in intersections and coming to stops.
Subaru has a known technical service bulletin 16-90-13r that identifies an issue the the torque converter that is causing subaru vehicles to stall when breaking. This is a safety issue that must be fixed in order to avoid accidents while driving. Despite being a known safety issue, subaru has not issued a recall. Rather subaru owners are left to pay the $1500 cost of correcting the torque converter issue. My 2011 subaru outback is stalling out when braking at intersections and par.
Engine stalled at low rpms. Similar to manual transmission without engaging clutch. Occurred when approaching stop at intersections or slowing for heavy traffic.
My 2011 outback has recently started stalling out at stop signs. It will stall 5 times in 2 miles. It starts right back up but will stall again at the next light or stop sign (local streets). Apparently subaru has a service bulletin 16-90-13r that indicates this problem is a poor design of the torque converter. I've read many similar accounts on line. Subaru should issue a recall. It's an expense repair and a safety hazard.
Vehicle unexpectedly stalls when coming to rapid stop such as at a traffic light resulting in a hazardous situation.
While driving, if you have to stop quickly and step on the brakes hard the car engine stalls. This puts the car in jeopardy of being hit from behind and injury to the passengers. This has happened multiple times over the past couple of months at various speeds - both low speed and highway speed.
Car stalls to complete stop motor stops and car is dead leaving my wife and 3 year old in the middle of an intersection for cars to nearly hit till she puts it in park to restart car I have read, it is the tork converter it needs to be recalled as a safety concern !!!!!
Vehicle intermittently shudders and stalls when coming to full stop, requiring shift to park or neutral to restart. Frequency of occurrence is rapidly increasing. Dealer cited service bulletin 16-90-13r and replacement of the torque converter is necessary to correct the problem.
Vehicle stalled on inclines when brakes were applied creating a very dangers situation. Dealer sighted service bulletin 16-90-13r for design change to the CVT torque converter but would not absorb total cost of repair since car has 107102 miles and out of warrantee. This situation should create a product recall before someone is seriously injured.
While driving to approach a stop the car studders, begins to loose engine power and stalls. It then requires that the car must be placed in 'park', the key turned to the 'off' position and then restarted.
While coming to at stop vehicle will shutter and stall! At the beginning of our ownership of this vehicle it would shudder and the idle would go very low, almost stalling. Now when we come to a stop it will stall! This has become very dangerious. There is a tsb from subaru tsb 16-90-13, tsb 16-90-13r change design of torque converter from solid bushing type to needle bearing type. Thrust washer wear inside the torque converter causes restriction of oil passage used to bleed off lock-up clutch application pressure.
Ascended steep hill and stopped at stop sign. Processed to drive through intersection uphill. All lights on dash began to flicker on and off and car stalled out going down the road. After this occurred, I lost all electrical functions of car. I was not able to restart car, place car into park, apply emergency brake, turn on hazard lights, and the power brakes and steering were not present. I spent 5-7 minutes trying to restart the car and trying to figure out a way to stabilize the car since I was currently going down a steep hill without anyway of stabilizing it. After this time, smoke began coming out from under the hood. I had to coast car down hill into busy intersection and turn it onto next road in order to find a flat area to stabilize car so I could get out of it. When I got out, I began seeing flames drop down from front driver side of engine area. The car quickly caught on fire and most of the engine burnt out before flames were extinguished. The fire appeared to start in computer area. This car was bought new and have had no previous problems with the car, except we have had to change the low beam headlight bulbs several times while owning it. After I witnessed my car catch on fire and afterwards discovered subaru has a service bulletin for the torque converter, I believe the headlight issue and the torque converter issues are all connected. I believe what happened to my car is the torque converter failed that day causing an over voltage/over draw of power that was so bad it took out my computer unit, I then believe the battery continued to feed the computer unit, in its unresponsive state, until it caught on fire. The fire inspector told me sometimes bulbs will burnt out due to an over voltage situation. Something is definitely overdrawing power and it needs to be looked into because it endangers every driver, passenger, and anyone around these cars.
Service bulletin # 16-90-13 car stalls when coming to a stop. This happens in traffic at stop lights anywhere I need to make a hard stop. This is very dangerous and it would appear this is a major issue for many owners. This should be a recall not just a service bullitin
Vehicle shudders and stalls out when coming to a stop and/or slowing down. The vehicle must be put back into park and restarted before it will move. This happened to me four times today. This poses an incredibly dangerous threat to anyone in this vehicle or around this vehicle while in traffic. Anyone in this vehicle is a sitting duck for an accident because you never know when it will stall out. I am appalled at the fact that I have seen so many of these same issues be reported and not recalled yet. Obviously this is a safety issue that must be addressed...really - does someone have to die or get seriously injured for someone to take action here??
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