While driving on I-5 at about 70 mph, I made a normal upshift from 5th to 6th gear in my 6-speed manual transmission. The shift lever went past the reverse lockout without my lifting the reverse pull collar (the owner's manual says the collar must be raised to select reverse) and the transmission briefly went into reverse at highway speed. The lever was in reverse for only a fraction of a second, but that was enough to strip the reverse gear teeth. There was no warning beforehand. I kept driving without knowing anything was wrong and found out later, when I tried to back up, that the vehicle has no reverse. The reverse lockout should make it impossible to select reverse during a forward upshift. Here it failed. Engaging reverse at 70 mph can damage or lock up the drivetrain and cause a loss of control or a crash in traffic. With reverse gone, I also can't leave the car in reverse when parking on a slope, as the owner's manual advises. Subaru appears to know about this. Service Bulletin 03-71-13 (07/2013) released a revised 6MT shift lever (P/N 35011CA010) "designed to improve the operation of the reverse selection mechanism," built into production starting in December 2012. My vehicle was built before that. Subaru's technician newsletter also lists a 01/2012 article, "2010 M/Y & Later Legacy / Outback 6 M/T Reverse Gear Damage." the federal safety agency complaint ODI 10512418 describes the same failure on a 2011 Outback. The bulletin was not a recall, so 2010-2012 6MT Legacy/Outback vehicles with the original lever remain exposed. Not yet inspected by a dealer. A Subaru of America case is open. The vehicle and parts are available for inspection. I ask the federal safety agency to look into the 6MT reverse lockout / shift lever on 2010-2012 Subaru Legacy and Outback.
2012 Subaru Outback transmission problems
108 complaints (37% of all complaints for this car). Typical mileage when it fails: 102,000. 4 crashes reported.
- owner complaints
- 108
- of this car's complaints
- 37%
- typical mileage
- 102,000
- crashes
- 4
- recalls
- 0
Which part fails
- Automatic transmission: torque converter2
- Automatic transmission2
- Driveline: driveshaft1
At what mileage
Complaints by mileage at the time of the problem.
Subaru Outback transmission problems in other years
Specific symptoms reported on the 2012 Subaru Outback transmission
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
CVT failure 26Shudder 25Transmission failure 10Hesitation 8Jerking 8
Related recalls
No recalls on record for this model year.
What 2012 Subaru Outback owners say
Most recent owner complaints, unedited.
When coming to a stop, the car shudders and often stalls just like if you didn't press in the clutch on a manual transmission. No warning lights or messages. See details in TSB- 16-90-13R. Subaru knows about this issue and it has been reported in many vehicles. My car was at a Subaru dealership at least half a dozen times during 2017-2018 when this issue came to light and no one notified us to have it checked. Fast forward to now and for the last year my car has been shuddering when coming to a stop, and about 2-3 months ago, it started stalling. This is an absolute safety issue and should be a recall. I've been in many situations where it stalls and I am vulnerable to getting rear-ended because it takes time to restart the car and get moving again. This is particularly true in traffic or situations where you need to stop suddenly and others behind you are not anticipating you being stopped in the roadway.
Vehicle stalls when stopping. This is a huge safety issue because stalling at intersections can cause accidents. Dealership diagnosed a faulty torque converter. This torque converter (it should be part number 31100AB170) issue is widely known in this production series of the Subaru outback. After hundreds of complaints were filed with the federal safety agency, Subaru extended the warranty on all their automatic transmissions to avoid a recall around 2017, but closed the extended warranty in 2022. Subaru now tries to convince their customers that these vehicles are too old for the issue to be attributable to them, despite knowing that they equipped these vehicles with defective parts. See the following: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving on the highway, we were forced to brake swiftly. As a result, the known issue of the torque converter in this model of car caused the engine to stall in the middle lane of the highway and almost causing our deaths as multiple tractor-trailers had to swerve to avoid our immobilized vehicle until it could be restarted. This could've led to to the deaths of me, my family and many other road-users. I can't believe this isn't a recall when it's such a wide-spread and known problem with this model.
The contact owns a 2012 Subaru Outback. The contact stated while driving 65 MPH, the vehicle lost motive power and decelerated, prompting the contact to quickly exit the roadway, where the failure persisted. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the continuously variable transmission (CVT). The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 125,000.
The car stalls out at stops. It shutters and them stalls like a 5 speed car. I have almost been rear-ended on a couple occasions. It is now in the shop for a torque converter replacement
Couple weeks back while driving on the highway my check engine light came on along with different lights and transmission oil warning and car immediately lost power. I was able to pull over without incident. Then I took it to my local mechanic, they changed the transmission fluid and changed some fuses. It seemed fine after the repair and I started to drive home, but again the same warning lights came on and the repair shop advised me to take it to the nearest Subaru dealer which is an hour away from my home. I paid for the diagnostics and the dealer concluded the problem as follows "Transmission Valve Body: faulty causing check engine light and at oil temp light, will need to sit overnight for sealant to dry before fluid can be added.". I did some research and found that this is a known problem for the 2012 Outback and Subaru had a 10 year/100k extended warranty for the exact problem and didn't do any recall even though so many vehicles were affected and are being affected every day. There are numerous complaints regarding this. Though as being 2nd owner and have driven just 9k miles in 2 years while performing regular maintenance this is very unfortunate and dangerous. I emailed the manufacturer to cover this since 100k was up and it should have been recalled. This was their response" Dear [XXX]: Thank you for contacting Subaru. Your vehicle did have a 10 year/100,000 mile warranty for extended transmission coverage. Regrettably, it is far outside of warranty and Subaru of America would not be in a position to consider financial assistance towards your repair. I will notate your feedback in the case for Product Development to consider when designing future models. Sincerely, David Subaru of America, Inc. Customer Advocacy Department 1-800-SUBARU3 (1‑800‑782‑2783) Case Number: [XXX]" They should recall the vehicle for this problem or offer free repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
When coming to a quick or hard stop, car will rumble then stall out. To confirm that the issue is transmission based I shift the car into neutral then brake quickly and the issue does not arise.
The torque converter is failing at 113,00. It has happened at red lights, but more recently while on a Texas freeway that I had to come to a hard stop which cause the engine to stall out at 40 mph. My child was in the car and on a fast paced highway my safety was placed in jeopardy. It is going to the shop to be repaired because is this. I will have proof of repair service and faulty part. .
Concerns of The torque converter - there is very low engine RPM when coming to a stop. Thrust washer wear inside the torque converter causing restriction of the oil passage used to bleed off lock-up clutch application pressure. This has resulted in low engine ROM and stalling of my vehicle on dangerous intersections. My car stalled in an intersection several times due to this issue almost causing sever injuries or death. The problem has been reproduced and confirmed by an independent service center. Yes, has been inspected by independent service center. No warning lamps or other symptoms prior to the failure. They first appeared at/around 125,000 miles.
Questions about the 2012 Subaru Outback transmission
Does the 2012 Subaru Outback have transmission problems?
Owners have filed 108 complaints about the transmission of the 2012 Subaru Outback, 37% of all its complaints, more than any other problem.
At what mileage do 2012 Subaru Outback transmission problems start?
The typical (median) mileage in owner complaints is 102,000 miles.
Was there a recall on the 2012 Subaru Outback transmission?
There is no recall for this problem on this model year.
What year does the Subaru Outback have bad transmission?
The Subaru Outback model years with the most transmission complaints are 2011 (216 complaints), 2012 (108 complaints) and 2010 (94 complaints).
Other 2012 Subaru Outback problems
Engine 52Brakes 40Airbags 39Electrical 37Lights 18Steering 9Visibility 9Acceleration 8Body 6Driver assistance 5Fuel system 4Seats 4Suspension 4Seat belts 3Wheels 2
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