The clock spring (steering roll connector) component has failed, confirmed by the resulting complete loss of the horn function. SAFETY HAZARD: The component failure has resulted in the loss of the electrical connection to the Driver's Airbag System, rendering the primary airbag inoperable. This creates an unreasonable, life-threatening risk in the event of a collision. The problem has been diagnosed based on common failure patterns for this vehicle platform and confirmed via manufacturer correspondence. The problem first occurred on or about [Input Approximate Date] with the simultaneous failure of the horn and subsequent inoperability of the driver's airbag. The manufacturer, Subaru of America (SOA Case #251013-1700910), was contacted and acknowledged the concern but refused to cover the repair under a Goodwill Adjustment, citing an expired warranty, despite the component's direct link to the critical airbag safety system
2015 Subaru Outback steering problems
13 complaints (3% of all complaints for this car). Typical mileage when it fails: 45. 2 crashes reported.
- owner complaints
- 13
- of this car's complaints
- 3%
- typical mileage
- 45
- crashes
- 2
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Subaru Outback steering problems in other years
Related recalls
Steering: column
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
- Risk
- The loss of steering ability would increase the risk of a crash.
- Remedy
- Subaru will notify owners, and dealers will inspect the lot number on the steering column, replacing the steering column, as necessary, free of charge. The recall began May 13, 2016. Owners may contact Subaru customer service at 1‑800‑782‑2783 or by visiting http://www.wtd65.service-campaign.com. Subaru's number for this recall is WTD-65. Note: Until the vehicles have been inspected, owners are advised not to drive their vehicles.
Recall number 16V292000 · Recall details
What 2015 Subaru Outback owners say
Most recent owner complaints, unedited.
The clock spring that controls the steering wheel, horn and other electrical accessories doesn’t work. This put my life and family’s lives at risk. This is a known issue for Subarus 2015-2019. There’s multiple videos online, I have spoken to multiple owners personally that have encountered the same issue. I spoke to the Subaru dealer and they said due to no recall has been issued for the vin number of my vehicle they can’t replace it and it cost about $1,000 dls. We need the federal safety agency to step in and ask Subaru to issue a recall to start replacing the defective units at no cost to the owner.
The car horn is unable to be used when driving straight. It only works when setting the alarm and only when you steer the wheel left or right. There are no warning lights on the instrument panel.
Driver's seat started peeling off approximately a year after purchase. Notified dealer, they said to contact Subaru of America via social media. Now almost all peeled off, have to cover with towel possibly interfering with airbags. Steering column lock will not lock in top position. Dealer repaired once under warranty, now out of warranty. Unsafe when column moves when driving. Transmission started slipping or behaving strangely around 90,000 miles. Never received notice of extended warranty I read about on Subaru forums [XXX] ) Paid $531.43 for fluid change at dealership because of the problem on 7/27/23 and no mention was made about extended warranty. It has not solved the problem. If transmission fails, that is a safety problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
CONSTANT CHECK ENGINE, NO ADAS FUNCTIONS AND MULTIPLE CODES AND HUD INDICATORS INCLUDING CKENGNE, XMODE FLASHING, ADAS DISABLE AND MAJOR ELECRTICAL PARASITIC DRAW AND TRANSMISSION AND OVERHEATING. I believe the past major leg relay was replaced during first recall, it was not performed correctly and tied into accesssorry aux into same wiring. defrost/ ac failure and clutch hums upon shutting down
Vehicle had recent periodic service performed prior to event at Gwinette Subaru, Gwinette, GA. Vehicle currently has 54K miles. The Vehicle was purcashed this year as a Dealer Certified pe-owned vehicle. While leaving the Walmart parkinglot and entering a busy intesection I lost control of the vehicle steering and I her severe knocking sounds against body of vehicle I barley was able to drive vehicle out of traffic. When I tried to exit Vehicle the driver's door would not open. I exited from the passenger door and walked around vehicle and found that my driver side tire was up aginst fender and had pust fender up agains driver door. the tire was at wired angle . When the tow truc arrived the technician removed the tire in order to move vehicle. Once tire was removed it was obvious that there was a catostrophic steering Ball Joint failure. the vehicle was taken to Gwinette Subaru where they denied it being a component failure and treated me as if it was my fault. The car did not collide with anything not have I hit any potholes to cause this failure. Gwinette Subuaru failed to take proper steps to report this component failure, But I am and will be contacting The State of Georgia Public Safety. I was actually on my way to Interstate 85 a very congested Interstate that moves at about 75-80 mph. I could of been Killed at that speed and worse there would of been multiple cars involved in a collision. Please Help Me! Damage was estimated at $4016.75
When my dashboard lights lit up for no reason, it was determined after visiting the dealership that the steering gearbox needed to be replaced.
We built and bought a brand new 2015 subaru outback and we have experienced: - a constant sudden loss of eyesight system while cruising or sometimes just driving with no cruise control on. -gas release lever freezes up and we have to forcefully use a flat screwdriver to unlock the gas lid door. -pre collision warning brake system does not respond properly: we got so many close calls. - on march, 2020 ; the stability control system was not working properly on snowy/icy conditions : the car sled off and almost hit a guard rail, soon after that ; the steering wheel got too loose /wobbly and had a big gap while steering( almost no control over our car. We brought it to the dealership right away and the recalibrated, balanced and aligned the car for corrections. -last wednesday, on april,14,2021: my wife was driving one block away from home, at the traffic light intersection, while the traffic light was green and she was trying to make a right turn to go home; her steering wheel got frozen on her when she was turning and by the time she tried to figure out how to react and control the car, her car already crashed into the pick up truck that was waiting on the other side of the intersection waiting for the light to change into green. The whole front of our subaru was crashed but no pre collision brakes, air bags were deployed at all.luckily, nobody got hurt on both sides. The firefighters, the sheriff , the trooper and the tow truck driver who used to be a cop were all flabbergasted of what they saw. We called subaru of america and opened a case, my car is scheduled for inspection at a subaru dealership on may 6th, 2021.will see what happens next.they seem willing to address the problem and take responsibility for the damages. We found out that most of those issues were on recall but we never got a recall notification about them from subaru of america at all.thank you consumer stated dealer found nothing wrong with the car so consumer filed a complaint with federal trade commission and was given a case number [xxx].
Driving down straight stretch of freeway on the inside lane at 65-70mph in wet but satisfactory condition, my vehicle suddenly veered violently to the left resulting in collision with central island. No prior warning. Vehicle is very good condition and mechanically sound. Although the left front tire was damaged and deflated, it didn't disintegrate as I would have expected if it had burst at high speed. I have experienced blowout tire punctures in the past and it didn't feel like that. There was a steering column recall for 2016/17 outbacks which my vehicle was not a part of. Could this be an underlying steering issue?
In motion.on country road. There is a gap in the steering wheel column where I got my finger caught while turning right. Very sharp pain while returning the wheel to straight. Had to more the wheel right again to remove my finger. Could have caused serious problem. I was now on a straight section of road and ended up on right shoulder as I turned the wheel to extricate my finger. I suppose one could lose part of finger or cause an accident.
Questions about the 2015 Subaru Outback steering
Does the 2015 Subaru Outback have steering problems?
Owners have filed 13 complaints about the steering of the 2015 Subaru Outback, 3% of all its complaints.
At what mileage do 2015 Subaru Outback steering problems start?
The typical (median) mileage in owner complaints is 45 miles.
Was there a recall on the 2015 Subaru Outback steering?
Yes, 1 recall: 16V292000. Check your VIN to see if your car still needs the free repair.
What year does the Subaru Outback have bad steering?
The Subaru Outback model years with the most steering complaints are 2010 (41 complaints), 2011 (36 complaints) and 2018 (36 complaints).
Other 2015 Subaru Outback problems
Visibility 143Electrical 127Engine 50Transmission 37Body 33Brakes 28Acceleration 26Fuel system 18Driver assistance 15Airbags 14Wheels 8Suspension 5Lights 4Seats 4Seat belts 2
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