Door will not unlock using key in key hole. This appears to be a very common problem from all the online comments and is on all subaru models. Being locked out of the car for safety or weather conditions can put one's life in extreme danger. Are is stationary. Door will not unlock using key in door.
2018 Subaru Outback body complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
Rear lift gate malfunctioning. Will not open automatically after appx 18'. Able to manually open with great difficulty, auto closure working.
Windshield severely cracked,possibly from small pebble at approx 35 MPH approaching fwy on ramp. We were informed by corporate that the windshield glass is 'sensitive' due to the 'eye sight' feature calibrated with the windshield. Windshield needs to be replaced - at owners expense at $1100. Size of initial impact damage mark on windshield was 1/16' or 1-2mm. Next day it spread to several inches while car was parked. Small pebbles or common road debris should not cause windshield failures especially in vehicles that are all wheel drive for off-road. Read that other vehicles of same year and model are also experiencing windshield failure.
The passenger side hood does not shut all the way. A service bulletin came out but the dealer said they would not recommend the fix because it involves using a 2x4 to bend the hood.
My wife and I were driving on the interstate on a cool (45 degrees) day at about 70 MPH, the only vehicle in the vicinity. There was a suddden unexplained noise overhead, then a loud explosion like noise and then a loud rush of wind and the sound of something breaking and flapping and something blowing and hitting the roof of the car. I slid open the sunshade a very small distance and discovered my sunroof had exploded for no apparent reason or cause.this was on a 7 month old 2018 subaru outback with factory installed sunroof and 17,000 mikes on it. The sunroof was completely closed at the time and fortunately so was the interior sunshade.
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