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2018 Subaru Outback fuel system complaints

Page 3 of 3: complaints 41 to 46 of 46, newest first, as owners wrote them.

See the summary of 2018 Subaru Outback fuel system problems: which part fails, at what mileage and related recalls.

Filed Sep 3, 2018 · Fuel system · 7,000 miles · CA

My gas light went on and the monitor said I had 60 miles left. Within a couple blocks it went to 50 then 40 then 20 and was out of gas. It still said I had 20 miles left when the car was in the left lane of a road and completely wouldn't start. I was just going straight on a city road. People were honking at me and I was scared someone would hit me. This has never happened to me before. Then some people helped me get it across the 2 lanes and onto the side. I locked it and went for gas. When I came back. The car would not unlock with the keyless entery. I had to take out the hidden key and open it. And then when I put gas in it. It started no problem. I went to fill up and it filled up at 17 gallons. So it still had more then 2 gallons when it ran out. I brought it to subaru, they looked it over for a few days. Called there specialists but said they don't know what happened and I should just try to keep the gas tank at full and it shouldn't happen again. I feel for a 2018 new car this is scary.

Filed Aug 26, 2018 · Fuel system · 1,050 miles · FL

Ran out of gas with 12 miles remaining on indicator. Car would not start. Had we been on the road driving it would have caused us to stop while in motion. Fortunately, we were at the subaru dealer when it happened to our brand new SUV. Apparently this is a known problem that is caused by a defective fuel cluster that calibrates the amount of miles one has remaining. We were told that subaru knows about this problem and is manufacturing/ replacing the part if they are notified that a particular car has the problem but it will be a month before the new part is shipped to our dealer for installation. Unfortunately, subaru has not notified owners of this potential problem and we could not find anything posted on their website about this.

Filed Aug 8, 2018 · Fuel system · 5,220 miles · FL

Driving the car on i95 at 60 m/h with the gas indicator displaying 30 miles range, and a 1/8 tank left, the car get to a lower gear and the stall. The engine get a complete stop, but I managed to get to the right shoulder with no harm

Filed May 30, 2018 · Fuel system · 3,900 miles · FL · 1 injury

Tl* the contact owns a 2018 subaru outback. While driving 5 MPH, the vehicle stalled without warning. While pushing the vehicle off the road, it rolled over the driver's legs. The driver was transported to the hospital by ambulance. The vehicle was towed to an unknown dealer where it was diagnosed that the fuel gauge malfunctioned and displayed an incorrect fuel level. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 3,900.

Filed Apr 3, 2018 · Fuel system · 1,400 miles · NC

Subaru outbacks have defective dte (distance to empty) computer code that will run you out of gas with readings like "30 miles to empty" or "40 miles to empty" I feel this is a safety issue as the general expectation is every car out there gets you to 0 and has a reserve. I ran out of gas in motion on a city street 2 miles from a gas station with "30 miles to empty" displayed. Sat on side of road at 1am for 40 minutes waiting for gas. Imagine if this happened to someone in a tunnel, in the left lane on a busy 5 lane highway, etc. This has been complained about on a popular outback message board http://www.subaruoutback.org/forums/138-gen-5-2015-present/482441-running-empty-2-5-just-facts.html http://www.subaruoutback.org/forums/138-gen-5-2015-present/412218-I-ran-out-gas-gauge-has-no-mercy.html#post4724098 http://www.subaruoutback.org/forums/138-gen-5-2015-present/442537-outback-ran-me-out-gas.html . <--- this one is me http://www.subaruoutback.org/forums/138-gen-5-2015-present/427057-using-miles-till-empty.html http://www.subaruoutback.org/forums/138-gen-5-2015-present/461266-ran-out-fuel-20-miles-left.html http://www.subaruoutback.org/forums/138-gen-5-2015-present/364505-miles-left-fuel-gauge.html#post4173305

Filed Mar 27, 2018 · Engine, Fuel system · IL

I was driving my child to school on a rainy morning in traffic,20-30mph on a straight road. The car stalled and then the engine shut off. (I am lucky I did not get rear ended; otherwise I would be in the hospital getting my child checked out.) rolled over to the side of the road; as close as I could get.. Shifted into park and restarted the car. Started right up. I had a quarter tank of gas and drove three miles after that and still have enough to get to a gas station; so it is not a fuel supply issue. This is not safe!!! This is not acceptable!!!! This is a new car purchased three months ago!!! Called the dealer's service rep and asked if this could be part of the issue I am having with fuel economy. I am averaging 16.1 mpg. My 2007 mercury millan premier awd averaged around 22.8mpg: 10 years older and larger engine (3.0 vs 2.5). I also let him know that at low speeds the car is fighting as if in the wrong gear and low torque. Also there is not a smooth coast, it is almost as if the car is braking by being in the wrong gear. I have had a toyota, dodge, ford, mercury, honda, and hyundai in the family and never had problems like this. This is not safe!!! This is not acceptable!!!! This is a new car purchased three months ago!!! I also asked him if this has something to do with the head unit which is riddled with problems. How did subaru let a car like this off the line? I now fear using this car. I do not want to be in a fatal accident and I do not want to introduce fatal risks to my family. I am told that if the problem can not be reproduced at the dealer, there is nothing they can do. Translation: can't find the problem, can't fix the problem, I am stuck with a death trap.

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