We bought the car from the Ford dealership. after nearly owning it. the windshield crack in a place where no rock or vandalism could have happened. It started underneath the windshield wiper and has scaled across the whole windshield within a week. I contacted my bumper to bumper warranty and they don’t cover replacements. I looked up and their is a current lawsuit on suburu for this exact reason.
2019 Subaru Outback body complaints
Page 2 of 2: complaints 11 to 27 of 27, newest first, as owners wrote them.
Three windshields have now cracked beyond repair and needed to be replaced with barely 33,000 miles on the vehicle. The first replacement was done in July 2019 when the car was barely six months old. The second replacement was done in April 2021, barely two months ago. That third windshield cracked the second week of June 2021. It is currently scheduled for replacement.
Windshield seemingly cracked without any provocation/collision. Crack occurred while vehicle was parked away from traffic, and requires windshield replacement.
Car battery often dies - especially if I open the door even for 5 minutes. It often won't start and the rear gate often does not open or close. It has even opened on its own. The dealership mechanic says the factory battery is not adequate to power the car with all electrical components. They replaced original battery because it was leaking. The battery tested well below what the subaru manual says it should. I am the first owner (car was a dealership loaner) and this has happened since I got it in 2020.
Many of the spot welds are faulty . I have tried to work with brandon tomes subaru, the dealer that we leased the car from. I have also requested help for subaru. Neither have responded .
The spot welds under the dash do not appear to be correct and safe.
Tailgate has opened, on its own, on 4 separate occasions. In 2 instances it had remained open and unnoticed long enough to kill the battery and required tow service to charge it. I first reported this to my subaru dealer in spring 2020. In all 4 cases the car was parked in the garage when it happened, most recently on christmas eve to christmas morning, and again just 5 days later.
The first windshield from manufacturer was replaced because of a chip which developed into a foot of crack overnight. Within a week, the cracks went in different directions. Even the car was stationed for days (quarantine), the cracks were still developing. The windshield was replaced and installed a new one by subaru on july 16th. It was chipped a week later driving under 45 MPH. Again, the chip became a 5-inch curvy crack overnight. The next day, the new crack developed and different cracks appeared within 3 days. The slightest impact with any object causes the windshield to crack easily and immediately. It has become a severe safety concern.
My daughter was driving with my granddaughter and was hit from the rear, totaling my 2019 subaru outback. Both my daughter and granddaughter reported hitting the dashboard or the windshield. None of the airbags deployed and the driver's headrest ended up on the driver's lap. At the time of the accident, the front auto was about to start forward or had started forward when the signal light had just turned green.. The police report is attached, with a letter from the meridian, idaho police department. My concerns are 1) should the airbags have deployed and 2) should the driver's headrest have detached from the seat? If the driver's contact info is needed, please let me know.
Had my first oil change at 5,000 miles and at 9,600 my oil light came on. Went home and put 1 quart of oil in vehicle and was still down low. Took to dealer and they changed oil and noted I had still been low 1/2 quart. Filed case with suburu of america. Nowin process of oil consumption test, but, saw that dealership overfilled my oil so I had them drain it down to proper level and have to start calculation mileage again for test. Next problem. Passenger front door, froze in winter. Water inside car on floor. Water test done at dealership after major storm, and car flooded inside. Dealer replaced gasket around the door. Oil issue was while driving. Water issue was while stationary.
Tl* the contact owns a 2019 subaru outback. The contact stated that while driving approximately 50 MPH the front windshield started to crack. The crack started at the bottom section of the windshield under the windshield wiper and extended approximately 30 inches. The vehicle was taken to an independent glass repair shop and was repaired. The cause of the failure was not determined. The local dealer reedman toll subaru located at (1700 east lincoln hwy, langhorne pa) was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 22,000.
I got into my car that was parked in my driveway and noticed a large crack in my windshield on the driver's side. It was not there the night before and there was no impact to my windshield. Since then the crack has spread about 1/3 of the way across the windshield. Again, spontaneously with no impact.
Windshield in my vehicle cracked twice within 11 months of owning this vehicle due to little or no cause. I had to pay for the windshield out of my pocket.
I purchased a new 2019 outback at the end of march in 2019. In may 2019, my windshield spontaneously cracked, diagonally across the entire windshield. I took it to the dealership in july to note the crack and request they replace it since it seemed to happen without any impact. The crack began from the top edge on the passenger side. I never received a response from subaru or the dealership.
Crack appeared in windshield with no apparent cause and quickly expanded, requiring replacement. First noticed crack while driving on city street. No visible nick, nothing appeared to have hit windshield prior to appearance of crack.
The rear liftgate only has the exterior electric button to open liftgate. A panel inside the gate has to be removed in order to give anyone trapped inside a safe exit. The panel requires a tool to pry it off in order to get to the latch inside. The key remote fob will only unlock the electric switch, not release the latch. Anyone trapped inside would still not be able to escape the back of the car.
Panel above driver pedals fell off while driving making it impossible to use the gas or break pedal. The panel was improperly installed and missing holding clips and screws.
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