My wife has purchased Subaru 2021 Outback on May 2021. The windshield got cracked while it was parked in a driveway. It looks there was no sign of impact on the crack. The windshield of the Outback looks very susceptible to crack.
2021 Subaru Outback visibility complaints
Page 4 of 5: complaints 71 to 100 of 108, newest first, as owners wrote them.
After less than 3,000 miles and 6 months, the windshield spontaneously cracked from about 1/3 the way up the driver-side post horizontally about 12” toward the center of the car, then up vertically about 10” and then horizontally about 24” further toward the center of the car. This was reported to Subaru of America with Case # 1-73126830225 on 2021-08-18.
Cracked windshield while parked in the garage
Windshield cracked on a new 2021 car, while driving in the city in clear weather and light traffic.The crack runs horizontally for about 10 inches and then turn vertical for the same height. I do not think it was hit by anything. Dealer inspection will be taken up soon.
During heavy rains, the vehicles leak water into the driver's side wheel well. Numerous times back to the dealer and the vehicle being piece by piece all seals are being replaced. As per numerous blogs on Subaru forums, an indication of a faulty windshield seal could be the issue, but the dealership refuses to replace or reset the windshield seal. Bought the car on June 28, 2021, and have been to the dealership 3 times for the same issue. The dealership is replacing seals on the skylight and door but as of yet no resolution. At the time of this complaint, the vehicle has been at dealership for 3 weeks with no resolution.
The glass on my 2021 subaru outback that I purchased less than 2 months ago has started cracking from the bottom next to vin number and spread all the way to the center of the glass within 3 hours.
While driving on residential street, I heard a pop and saw my windshield crack. My speed at the time of this incident was 30mph. There was no impact with a foreign object. Crack is in front of the Eyesight camera and is affecting the functionality of vehicle's safety features. This is a 2021 Outback with approximately 3200 miles.
The windshield cracked shortly after purchase. We had the windshield replaced and within 4 months the windshield is now chipped in three places. This is a safety issue because a cracked windshield impairs visibility while driving.
Windshield spontaneously cracked where the mirror was atached to the glass. There is a concave indentation where the mirror was attached and we found the mirror hanging by a wire and small glass pieces on the dash. Temps were in the low 90s. No one has modified or put any unusual pressure on the mirror, no decorations were attached. The outside of the glass has no chips or cracks anywhere in the glass which was confirmed by the local Safelite dealer. This vehicle was purchased new on May 7, 2021. Location of incident was Temecula, CA. I asked the local dealer to repair under warranty and was told that there is no manufacturer warranty on glass. Obviously having your windshield spontaneously crack and the rearview mirror falling off would be a distraction at highway speeds.
Windshield cracked on the bottom left of driver's side and continued up and across. There was no point of impact. Getting gas and got back in the car and the crack had formed. Crack grew by 3" just sitting in the driveway. Brand new car with approximately 1400 miles on it when it happened.
Car was parked outside. We returned to vehicle and noticed that front windshield had large crack beginning in bottom right and was 2-3 feet in length. The crack grew overnight. This was in a place of business and we do not suspect vandalism. It was a hot day (over 90-degrees with humidity). The air conditioner had been running inside the vehicle. Vehicle has less than 6,000 miles.
The contact owns a 2021 Subaru Outback. The contact stated while driving 75 mph, a small rock struck the windshield and made a small mark at the bottom of the passenger’s side windshield. The contact continued driving and the crack started to expand across the windshield. The contact stated that the next morning the crack was approximately 3 feet in length. The vehicle was taken to a window shop and the front windshield was replaced. The contact stated that on June 25, 2021 while driving 20 mph, the windshield cracked. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 3,000.
While driving down the highway, a small object (based on sound) struck the windshield and caused a small chip. Approximately one minute later, the chip splintered into a four way crack, with two legs showing over 12 inches of crack. Over the next few hours, the cracks grew by over 6 inches. After 3 days the cracks have grown vertically to the edges, and horizontally to 3/4 of the windshield, with additional cracks spidering from original chip. The cracks continue to grow daily. Due to the specialized windshield, immediate replacement is not possible. Chip repair was never available due to immediate spidering of windshield. I am replacing the windshield next week (earliest appointment available).
Driving down the highway on 6/10/21 my windshield popped and cracked on its own at the center bottom and then proceeded to crack up and over in the driver's line of sight within 24 hours. My crack is consistent with service bulletin #12-192-15R/ a lawsuit for previous year models.
* The windshield cracked while driving. To the best of my knowledge, nothing hit the windshield, it just cracked. I have not yet repaired it but am getting estimates. * Cracked windshields are a safety issue * UNKNOWN * No * No
The contact owns a 2021 Subaru Outback. The contact noticed that there was a crack in the middle of the windshield going upward. The contact mentioned that the vehicle was parked at home when the failure occurred. The vehicle was taken to the dealer where they informed the contact that a stone had struck the windshield. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150.
Large crack formed in windshield after parking on an outdoor lot on a sunny day and using a sunshade for the first time in the car. Parked for about 5 hours and returned to the crack. There were no cracks or dings prior to parking, and no trauma to any other part of the car body or glass.
Windshield crack without any warning or obvious impact.
Windshield broke without warning, happened during city driving approx 25-30 MPH when first noticed. Crack has continued to spread to cover entire windshield first crack noticed 4/15/2021, 2021 subaru outback, subaru contacted and they denied warranty and or knowledge with their windshields breaking without cause
Crack in windshield appeared with no puncture. Noticed crack when driving on highway. Nothing had hit the windshield, passenger noticed the crack.
Parked my car in the morning and afternoon when I went back I had a stress crack accross the passanger side
Went out to my car to go home and found a 9 in crack in the windshield. There was no crack when I got out of my car. There is no rock impact and no marks.
Windshield has cracked near air conditioning element with no evidence of a chip
An empty plastic box fell on the windshield from maybe 2 feet. The windshield basically shattered, with pieces of glass in the car. We informed our dealership that this is a new car, and we are very scared that their is a defect based on the impact that we saw. Subaru discredited our claim. We have tried everything we can do inform them to look into this possible safety issue. The vehicle was parked, in a garage when the empty box fell on the wind shield. Now we are paying to replace the crack windshield.
Tl* the contact owns a 2021 subaru outback. The contact stated that while driving 35 MPH, a crack formed in the middle of the driver's side of windshield without impact. The contact stated that the crack obstructed her vision while driving the vehicle. The contact called her insurance provider and had the windshield replaced by an independent mechanic. Recently, while her daughter was driving at 55 MPH, another crack formed in the middle of the passenger's side windshield, without impact. Neither the dealer nor the manufacturer were made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 2,500.
Just got a new car in jan 2021. Windshield got chipped easily. I already tried with glasses repair kit several times. And recently it got cracked line (around 30cm 90 degree). The same route to work I drove with my old 2006 toyota rav4 and never got any chip for 6 years. Until I got this new 2021 outack, I have to replace the windshield for less than 60 days of driving. One of my friends got the same trim of car the same month also go replaced windshield last week. The route is on hwy880 from fremont to san jose, ca area.
Spontaneous crack in lower part of windshield on passenger side. Crack was observed after closing door while parked.
This is the second time in 2 months the front windshield on my 2021 outback has cracked and needs to be replaced. Both times happened on the highway. Not driving through a construction area or anything. Just driving and hear a noice and see a 12 inch crack. Uploading 2 images one is from today and the other is from 2/5/2021.
On march 12, 2021, I was sitting in my idle 2021 subaru outback when I heard a quick pop sound. When I looked up, there was a crack in the windshield. There was no previous damage to the windshield. I currently have 3600 miles on the vehicle. The crack is very linear. The car wasn't running and the weather was pleasant around 65 degrees.
I have owned the vehicle for 4 months. It has seven thousand miles on it. A crack appeared overnight at the left side (drivers side) to the middle of the windshield. There was no rock and damaged detected. It just happened on its own.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2021 Subaru Outback?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history