2022 Subaru Outback: screen or infotainment failure

Filed Aug 18, 2026 · Electrical, Engine · TX

My 2022 Subaru Outback Premium has had repeated intermittent stall/no-start events. The exact failed component is UNKNOWN, but the issue appears related to the fuel system, engine control, electrical system, or heat-related sensor/relay failure. The vehicle is available for inspection upon request. The first event occurred while parked: the engine shut off/would not start, while the dashboard and screen remained powered. After about 30 minutes, it started again. A later event occurred while driving: the engine suddenly shut off, but the dashboard and infotainment screen stayed on. I could not restart the engine for about 10 minutes. When it restarted, the vehicle would not accelerate past about 30 mph, suggesting reduced-power/limp mode. This created a serious safety risk because the vehicle lost motive power while in traffic. The vehicle was taken to a Subaru dealership. The dealer diagnosed the high-pressure fuel pump as failing and replaced it under the powertrain warranty. About one month later, the same issue occurred again while parked: the vehicle shut off, all dashboard warning lights illuminated, and it took several minutes before it would restart. The dealer then stated the battery was weak and replaced the battery. The new battery tested good after replacement. One week later, the issue returned again. A consistent pattern is that the problem occurs when it is hot outside and the vehicle has been running for more than one hour. The vehicle has been inspected by a Subaru dealership multiple times. The problem has not been reliably reproduced by the dealer, but the dealer previously confirmed a failing high-pressure fuel pump and later a weak battery. Warning lamps appeared at the time of failure, including multiple dashboard lights/check engine-type warnings after the engine shut off. There were no consistent warning messages before the stall/no-start events.

Filed Mar 11, 2026 · Electrical · 45,000 miles · VA

The contact owns a 2022 Subaru Outback. The contact stated after starting the vehicle and driving at an undisclosed speed, the infotainment system inadvertently reset or went blank, causing the Reverse Automatic Braking (RAB) System to become inoperable. The RAB System warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer to be diagnosed. The failure mileage was approximately 45,000.

Filed Feb 16, 2024 · Electrical · VA

Purchased my 2022 Outback Premium March 2022. In less than a year, the Star Link Console was restarting at least once a day. Then it began restarting more frequently. The Subaru Dealership updated the software and the restarts slowed to maybe once every few weeks instead of the 3 to 4 times in 30 minutes. Then the restarts began again. The Subaru Dealership updated the software a 2nd time in less than 9 months. Then the restart began more frequently; again. The 3rd service visit to the Subaru Dealership upgraded the firmware to a newer version. In less than 6 months, the screen is rebooting with more frequency and Eye Sight is causing Subaru to email and text notices of an issue. This is now February 2024, my 4th visit for the same issue. Although, this time is worse. The screen is restarting every 2 to 3 minutes, but the screen won't stay when it shows the logo and the screen is completely black. Now, the electronic driver's controls screen and the Star Link screen ae malfunctioning. It doesn't matter if the vehicle is travelling (any speed) or idle when it restarts or goes completely black. Once the car was turned off for about 1 hour after reaching my destination. I returned to my Outback, started the ignition and it took more than 2 miles for both the black screen to boot up and show any information. Several codes and symbols showed up, but then the screens rebooted again. My 2022 Outback has been at the Subaru Dealership for nearly 7 days and service is informing me that Corporate has to collect digital information to confirm replacement of the Star Link Consoles.

Filed Aug 4, 2023 · Driver assistance, Electrical · NV

I've experienced problems with the center Infotainment screen about 2 months after purchasing a 2022 Outback Wilderness edition. It seems to happen when I use Apple CarPlay (as this is the only way I listen to music and must plug in my phone using the USB to start CarPlay). The Infotainment screen has a long lag time to respond to clicks on the center screen, will freeze, and crash the system suddenly. The most extreme effect of this is that when the Infotainment screen crashes/freezes, the EyeSight safety features of the car such as Lane Keeping Assistance, Blind Spot Warning, Forward Crash Warning also stop working. I'll see all of the dashboard signals and notifications on the dashboard screen indicating the features are disabled. Additionally, I'm unable to control the AC when the screen crash happens. This happens while the vehicle is in operation and the vehicle user manual doesn't provide any troubleshoot options. Sometimes the screen will remain on after I've turned the car off. I can only hope the screen will shut off and restart after I've completely shut the car off to "fix this". There have been many times I've had to keep driving without the Eyesight safety features or AC when the screen crashes. I've tried to update the Infotainment screen myself with the supposedly "over the air" updates Subaru offers. It says my system is up to date even though I've found online Subaru service bulletins saying there are new software versions released. At my first six month dealer service, I asked about released updates and the service manager denied the newest updates can be installed on my car (which is STILL less than a year old). I brought my vehicle to another subaru dealership with this issue and they said they are aware of it. The service manager also said that the software update only fixes about 20% of vehicles that have this issue and a full replacement of the center screen unit is likely needed. Why has the federal safety agency not directed Subaru to issue a recall?

Filed Dec 17, 2022 · Driver assistance, Electrical · NV

Subarus forward looking eyesight and rear auto braking functions will stop working periodically also the stereo/infotainment system will go blank causing you to no longer access the the safety features of the car or any controls for the heating/AC system.

Filed Dec 1, 2022 · Driver assistance · CA

The entire electronics system resets while driving, all driving metrics, speed, eye-sight/collision detection shows reboot screen, and infotainment system goes blank for several seconds. It would appear that none of this vehicles safety systems or speed indicators are online for several seconds up to 20 at times. I have tried to catch this on camera, but since I am the sole driver of this vehicle, I am rarely in a position to safely operate my phone. It has been going on since I purchased the vehicle, but I am seeing more and more posts with other drivers and the same issue.

Filed Jun 28, 2022 · Driver assistance · VA

Vehicle navigation system crashes with a black screen once or twice a day. While the system is rebooting, navigation, Eyesight and Reverse Automatic Braking are disabled. Needless to say, this is very distracting and especially bad since Eyesight is required to avoid a collision. This has happened multiple times over the 11 months that I've owned the vehicle.