Car was parked in garage. 14 inch crack appeared in windshield with no impact. Crack just appeared while car was parked.
2022 Subaru Outback visibility complaints
Page 5 of 10: complaints 101 to 130 of 280, newest first, as owners wrote them.
Bought 2022 Subaru with eyesight system October 2022. We have replaced this windshield 4 times. Once was 1 month old after backing out of garage in cold weather and it cracked spontaneously. Since then we replaced entire windshield in December 2022, Feb 2023, March 2023 and May 2023 Subaru reports windshield is now made from acoustic glass but are not holding up against normal use.
Small crack appeared and then became huge
Never had a windshield so sensitive in the many many cars I've owned over the years. We haver had several chips filled that just randomly appear on the glass and never heard or saw anything hit. Finally one morning went out to the car to find a 12" long crack on the passenger side of the windshield. Paid my deductible and had it replaced and the NEXT DAY, less than 24 hours later sitting in a parking lot and it randomly cracked again. Took it back to the repair shop and they said it wasn't a problem with their install and I need to pay AGAIN for another windshield? These things shouldn't be cracking and chipping this easily.
I was parked on my family’s driveway in Southern California. The car had been stations for about 3hrs and was parked outside. 10-30seconds after unlocking and starting the car I had a loud crunch/crack sound at which point I saw a 2-4” dual crack that appeared in the centre of the windshield. This happened while stationary without any impact. The crack size increased with vechicle movement. I’d like to report this as a concern give the sudden and unexpected nature of this crack to the front windshield
Horizontal stress crack middle of windshield from driver side to almost center of windshield. Stress crack keeps extending towards passenger side. Car was parked outside, sunny day @ 78DEG. Are clostest to edge I can get my fingernail in maybe the thickness of 3-4 sheets of paper. Line of site obscured due to crack.
Windshield crack formed despite no outside cause. In morning it was there. I went to Schlossman Subaru and they documented situation and said they would contact Subaru. I have tried to contact them several times for follow-up but they have not responded.
Large crack developed in the lower/middle driver’s side windshield, spreading to the middle of the windshield. There is no obvious/apparent damage that caused this, with the crack starting at the edge of the windshield, and spreading inward.
The windshield developed a large crack while sitting in the driveway. It started about midway up on the passanger side and extended about a foot and a half.
I drove my vehicle on Saturday April 1, 2023 without incident. There was no occurrence anything hitting the windshield. I returned home and did not drive the vehicle again until Monday April 3, 2023. I went to the garage to leave for work when I noticed a 15 inch crack in the windshield. The crack originates from the leading vertical edge on the driver side. There is no visible chip or other damage that would indicate debris struck the windshield. The vehicle has less than 18k miles on it and is parked in a garage 95% of the time it is not in use. The crack has continued to spread since the first day and now covers half of the windshields length.
Early morning after sitting in the parking garage overnight, a crack randomly appeared from top middle portion of the front windshield and propagated vertically down the center of the windshield. The crack later spread through the center of the windshield after a few days. There appeared to be no other damage around the origin of the crack (center windshield area) nor was it due to negligence - the cause is unknown.
The contact owns a 2022 Subaru Outback. The contact stated while driving 30 MPH, the front windshield cracked without impact. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front windshield to be replaced. The vehicle was repaired but experienced the failure for a second time. The contact took the vehicle back to the local dealer and had the front windshield replaced a second time. The vehicle was repaired but experienced the failure for a third time. The contact took the vehicle back to the local dealer and had the front windshield replaced for a third time. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 10,000.
2022 Subaru Outback has has windshield replaced 3 times. And awaiting a new windshield AGAIN for 2 cracks. Current windshield was hit by rocks, within a day of each other. Very small impact site and both immediately cracked to about 6 inches on impact. Continue to spread in heather garage. First windshield hit by rock- cracked on impact, spread like wildfire. 2nd windshield cracked in garage less than a week after installation. Was told it was another rock and not covered under warranty. Not possible. Third windshield was installed, because, after the second windshield was installed, the windshield had a long, scratch in it. Glass company covered that. Now awaiting my fourth windshield to be installed. I have honestly never had this problem before. I have maybe gotten a chip in a window, that could be filled. But this is ridiculous. And expensive.
Windshield is stress cracking. I am on my 3rd windshield in about 1 year.
My car was parked in the driveway and I noticed the windshield was cracked when I was leaving my house for the day. The crack started at the bottom of the windshield, under the plastic trim. There’s no visible impact zone to cause this. I called SOA and I’m getting the run around. They told me to get an assessment done to determine if it was an outside force or manufactured defect. The dealership said they are unable to do so. They are not trained to determine that. Because of the runaround I am having to drive with a broken windshield. I do not feel safe doing so. Especially with the windshield cracked with no impact zone.
I started my car via the mysubaru app so it could warm up. The outside temperature was around 25 and I had full heat via the app..which the front defroster was on. I get to leave and before I pulled away, the windshield cracked, without any cause. It cracked mid-way left side and spread halfway across over the following few days. It is apparent this is a known issue as there appears to be a defect with this generation of windshields and the amount of reported issues. Additionally, I filed a complaint with the BBB and encourage others to report this safety issue to BBB.
The car was parked in my driveway overnight and developed a cracked windshield without any viable impact from an outside object. The crack is midway up.
Windshield cracks from a very small pebble. The whole driver side. Windshield is defective. Has not been inspected yet.
Windshield started spontaneously cracking from bottom of glass without any sign of rock or glass strike. Dealers will not replace due to manufacturer defects. Vehicle only has 14K miles, less than one year from purchase. After researching outback social forum, this is a problem many other owners with exact model experienced glass spontaneously cracks. Also there was a class action lawsuit against subaru for previous subaru outback model year 2015-2019 for the same exact problem/
While sitting stationary on our driveway over the weekend, the windshield of our relatively brand new 2022 Subaru Outback developed a large crack starting from the center bottom and is slowly creeping up. There are no rock chips or any damage that would have caused this crack. Looking online and this is an incredibly common issue and frustration. I'm attempting to have Subaru replace it themselves but I worry the next one will crack in the same amount of time. In all my years of driving and owning cars, I have never experienced a cracked windshield before.
The problem is with the windshield. On 12/26/22 a crack about 8" long appeared spontaneously on the passenger side running from the edge straight towards the middle. I drove the car that day and noticed at dusk that another crack appeared, starting at the bottom edge in front of the driver and running upward towards the middle. Both of these occurred with no noticeable impacts from stones. Both cracks have continued to grow over time. I contacted the dealer on 12/31/22 , where they took pictures and notified Subaru. Three weeks later Subaru wanted more, better pictures so the dealer took more. After receiving no response, three weeks later I contacted Subaru through their website. Their response to contact me still has not been fulfilled. Given the nature of these cracks, the expense and safety issues of having extensive cracks, I decided to contact NHSTA.
Needing to replace windshield again due to smallest rock hitting windshield and cracking it. Wind shield has been replaced 3 separate occurrences due to the same issue.
We had some cold weather in Minneapolis but we were told that Suburu had worked out its cracked windshield issues when we purchased the outback. Not true. A crack developed from the center of the base of windshield and continues a third of the way up
I was driving, approximately 50 miles per hour, when my windshield cracked from top center down and across the driver's side obscuring my view and startling me. Nothing struck my windshield and there are no divets or marks other than a clean crack that looks like a stress fracture. There were no other vehicles near me and I was on a paved road. My car is 6 months old with 3300 miles on it.
The windshield cracked without provocation of a rock or any impact, just cold weather. I don’t feel that the windshield of my “ski car” should just crack if the weather gets cold. I was up skiing at our local mountain before this occurred and heard concerning sounds from the windshield. Lo and behold a few weeks later it cracked on its own.
The windshield cracked without any impact to it after five months of taking delivery on my 2022 Subaru Outback. The crack appears to have originated from the base of the windshield, under the plastic cover. The car was parked outside with the temperature close to 44 Fahrenheit, and was not moving. Based on the amount of the reports for a broken windshields for this model, this is not an anomaly. Subaru should address this issue before they have another lawsuit that covered previous generations. This is my first introduction to the car maker, and it is not going well as one would hope.
Windshield cracked while driving in low temperatures, forming a foot long crack from the passenger side edge inward. No impact was felt or heard, but the Subaru service department claims to see an 'impact event', so they're not covering it under warranty.
Went to work one morning and noticed a crack from black piece of windshield under wipers 12 inch up center of windshield with no impact noted temps in upper 30s
Vehicle windshield shattered without noticeable impact from object, producing a 12 inch crack on center of glass. Dealership refused to warranty the glass, claiming that they did not see the damage occur and cannot verify it was spontaneous. Repair costs were egregiously high given that a camera recalibration is mandatory to ensure safety, quoted at $675 - more than the price of the replacement glass itself.
Windshield spontaneously cracked on lower right side. Crack spread within minutes across entire windshield. This happened in May 2022 in fairly decent temperatures in the upper 60’s
VIN decoder
See the problems and recalls for an exact car
Buying a used 2022 Subaru Outback?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history