I have been working with Subaru of America and Capital Subaru service in San Jose, CA for a 2013 Subaru Crosstrek XV 2.0 CVT automatic engine shortly after we bought it used for multiple faulty known engine problems with this specific make and model. Since we have owned the vehicle, we have not been able to drive it for more than 2 months short distance at a time due to engine, Valve body, major low oil pressure problems, and multiple sensor issues. This vehicle has been very dangerous for us to drive and has left us stranded not to mention paying the bank we financed payments to for a car we have been unable to use since purchasing. Subaru of America and Capital Subaru in San Jose have been awful, insensitive, and unhuman to our concerns and needs. We had to call them several times and were repeatedly ignore both parties for several days without any answers or any solutions. We have spent many sleepless nights worrying about not having a vehicle to get to work and my daughter who drove the car when she could in Nursing school with the burden of having no transportation and all the stress and worrying. There is a long history of defected engines because of the poor way these were built for our specific year, and we were told repeatedly that it was the lack of maintenance from the previous owner being the cause of the issues when that in fact is a lie as we have several maintenance records routinely. I will never buy or recommend these defected and lemon cars again especially when it involves the safety of your life! Having to tow to and from our home to the dealership service parts was a big waste of time and a joke just to hear, "We are sorry but nothing is covered and your liable for the diagnostic and fixing for your car that will be $5,800 which our car was only worth $5,600 through Kelly blue book and we still owe a remainder of $9,000 to the financing bank.
2013 Subaru XV Crosstrek engine problems
35 complaints (36% of all complaints for this car). Typical mileage when it fails: 73,000. 2 crashes reported.
- owner complaints
- 35
- of this car's complaints
- 36%
- typical mileage
- 73,000
- crashes
- 2
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Subaru XV Crosstrek engine problems in other years
Specific symptoms reported on the 2013 Subaru XV Crosstrek engine
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Engine and engine cooling: engine
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2012-2014 Subaru Impreza, 2012-2013 Impreza Stationwagon, 2013 Subaru BRZ, XV Crosstrek and Toyota Scion FR-S vehicles. The engine valve springs in these vehicles may fracture causing an engine malfunction or a possible engine stall.
- Risk
- An engine stall can increase the risk of a crash.
- Remedy
- Subaru will notify their owners. Toyota will notify the FR-S owners. Dealers will replace the valve springs, free of charge. The recall began December 26, 2018. Subaru owners may contact Subaru customer service at 1‑844‑373‑6614, Toyota owners may contact the Toyota Customer Experience Center at 1‑888‑270‑9371. Subaru's number for this recall is WTY-84.
Recall number 18V772000 · Recall details
What 2013 Subaru XV Crosstrek owners say
Most recent owner complaints, unedited.
The engine stalled unexpectedly during operation. I noticed a sudden loss of power, and the vehicle shut off without warning. This has happened more than once, posing a safety concern.
The engin malfunctioned. My safety and the safety of others was at risk because when an engin fails while driving it can cause a serious crash. The valve spring which is located inside the engin of the vehicle did fracture which resulted in the engin stalling while driving and was not able to be restarted. An engin stall while driving will increase the risk of a crash and serious injury. There were no warnings, the problem has been confirmed by a subaru dealer service manager.
The recall Type: Safety Service Campaign:WTY84 the federal safety agency Campaign: 18V772000 FB20 Valve Spring Replacement was reported completed by the manufacturer Subaru has no record of it being done. My car is now experiencing symptoms of this recall when I had no issues prior and want me to pay to look into the problem further. Now my vehicle has a check engine light for a recall that was potentially not done as I have no proof that it was completed.
2.0L Engine Valve Spring Fracture may Cause Engine stall and excessive oil leaks that migrates in the catalytic converter causing fumes that linger inside the car with a very strong smell.
MY 2013 SUBARU CROSSTREK stalled on the highway in March 2023 while I was driving home from work. I brought it to Hassett Subaru in Wantagh because a friend told me that there was a recall on the spring valve (from 5 years ago, which I was never notified of). Vlad Oriol wanted to charge me a few thousand dollars to breakdown the engine, even though that was a requirement of the recall. I checked the VIN and found out my car was covered by the spring valve recall. Since the car was unsafe to drive, I then called Subaru headquarters who sent a tech supervisor to investigate the situation. The tech supervisor said the problem was due to the recall so the engine breakdown was covered. The tech supervisor said the "rocker arm had come loose from excessive lash, but was tied to the recall issue," and also added that there was no other damage. Hassett Subaru was forced by Subaru headquarters to preform the recall fix. I picked up my car (we live 2 miles from Hassett) and the very next day the car wouldn't accelerate and was constantly misfiring. I brought the car back to Hassett. The tech supervisor came out again to investigate, this time there was additional damage to the cam shaft (which was not there before Hassett worked on the car). Hassett told Subaru headquarters that there was a preexisting issue with the car (which was totally false). As a result Subaru headquarters would not cover the cost to fix the problem that Hassett caused by attempting to fix the recall issue. Thanks to Hassett's misrepresentations to Subaru headquarters we have a car that doesn't run and can't afford a new one.
Driving on the freeway my car lost power i pulled off to the side and tried to restart it. As I have the ignition turned over for 30 to 40 seconds the starter sounded erratic and the oil temperature light was flashing. I sat there for about ten minutes and tried again and it did the same thing but it started. This power loss has happened twice. The erratic noise coming from the ignition, and the hesitation of starting is a regular ongoing issue along with the oil temperature light. Since the first stall at about 117000 miles on the odometer the car has been burning oil at a rate of a full quart about every 3000 miles. #2 Around 120000 miles my key wouldn't come out of the ignition. This happened first on a late night in a high crime area. I actually had to leave my keys in my ignition while going into a gas station to pay for fuel. Since then this happens every time I turn off my vehicle and put it into the park position. Usually I have to wait around ten minutes to be able to remove the keys. Both of these issues cause a great deal of anxiety on the freeway or having to leave the key in the ignition.
Engine burst into flames during normal highway driving. Vehicle was well-maintained with all scheduled maintenance performed during the life of the vehicle. CEL was lit approximately 1 week before fire but driveability was normal.
The stall led to a collision, bent cam shaft and need for total engine repair.
involved in a collision, possibly related to the stall issues mentioned in the collision. Reported to the insurance. They are pending repair on the matter due to recall and entire engine was required, which is more than the car is valued for.
Questions about the 2013 Subaru XV Crosstrek engine
Does the 2013 Subaru XV Crosstrek have engine problems?
Owners have filed 35 complaints about the engine of the 2013 Subaru XV Crosstrek, 36% of all its complaints, more than any other problem.
At what mileage do 2013 Subaru XV Crosstrek engine problems start?
The typical (median) mileage in owner complaints is 73,000 miles.
Was there a recall on the 2013 Subaru XV Crosstrek engine?
Yes, 1 recall: 18V772000. Check your VIN to see if your car still needs the free repair.
What year does the Subaru XV Crosstrek have bad engine?
The Subaru XV Crosstrek model years with the most engine complaints are 2013 (35 complaints), 2015 (13 complaints) and 2014 (11 complaints).
Other 2013 Subaru XV Crosstrek problems
Transmission 22Electrical 14Steering 9Brakes 6Visibility 6Wheels 6Acceleration 5Fuel system 5Airbags 4Driver assistance 4Lights 3Seats 1Suspension 1
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