The contact owns a 2012 Suzuki SX4. The contact stated while driving at approximately 73 MPH, the vehicle became difficult to maneuver. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the power steering pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was previously serviced under an undisclosed the federal safety agency recall that was associated with the failure. The failure mileage was approximately 121,000.
2012 Suzuki SX4 steering problems
16 complaints (40% of all complaints for this car). Typical mileage when it fails: 76,502.
- owner complaints
- 16
- of this car's complaints
- 40%
- typical mileage
- 76,502
- crashes
- 0
- recalls
- 2
Which part fails
- Hydraulic power assist: pump1
- Hydraulic power assist: power steering fluid1
At what mileage
Complaints by mileage at the time of the problem.
Suzuki SX4 steering problems in other years
Related recalls
Steering: hydraulic power assist: pump
- What is wrong
- Suzuki Motor America, Inc. (Suzuki) is recalling certain 2012-2013 Suzuki SX4 vehicles. The power steering pump may seize causing a loss of steering assist.
- Risk
- A seizure of the power steering pump would cause a loss of power steering assist, requiring extra steering effort at lower speeds, increasing the risk of a vehicle crash.
- Remedy
- Suzuki has notified owners, and dealers will replace the power steering pump with an improved one, free of charge. The recall began October 25, 2019. Owners may contact Suzuki customer service at 1‑800‑934‑0934. Suzuki's number for this recall is CZ.
Recall number 18V804000 · Recall details
Steering: hydraulic power assist: pump
- What is wrong
- Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2012-2103 Suzuki SX4 vehicles manufactured September 3, 2011, to April 5, 2013. In the affected vehicles, insufficient clearance between the power steering pump body and the power steering fluid control valve may cause improper movement of the valve, and as a result, the power steering pump may seize.
- Risk
- A seizure of the power steering pump would cause a loss of power steering assist, requiring extra steering effort at lower speeds, increasing the risk of a vehicle crash.
- Remedy
- Suzuki will notify owners, and dealers will replace the power steering pump, free of charge. The recall began on October 9, 2015. Owners may contact Suzuki's customer service number at 1‑800‑934‑0934. Suzuki's number for this recall is VS.
Recall number 15V587000 · Recall details
What 2012 Suzuki SX4 owners say
Most recent owner complaints, unedited.
2012 suzuki sx4. Consumer writes seeking reimbursement for power steering pump safety recall.
I was sent a recall notice for my car and the problem is that the service provider that is near my home has closed down and the other one that is on the list is 50 miles away from my home. All other places are out of my state. Help
Nothing yet. I continue to get recall noticed but no one has parts for it anymore and can't get them in. The car is drivable but I worry about an incident happening one day
2012 suzuki sx4. Consumer writes in regards to defective power steering pump. *ld
Tl* the contact owns a 2012 suzuki sx4. The contact received notification of the federal safety agency campaign number: 15v587000 (steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2012 suzuki sx4. The contact called the federal safety agency regarding the federal safety agency campaign number: 15v587000 (steering). While the vehicle was at a complete stop, the engine started to rattle uncontrollably. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The failure mileage was approximately 36,000.
I was notified of a second recall (18v‑804) of the power steering at the end of 2018 stating that the power steering may go out under really cold conditions. I live in minnesota, there is no way to avoid the cold! My power steering went out on january 18, 2019. I could no longer hold out and got something fixed on it but it has gone out again. Our mechanic is now telling me it is a hazard to drive because the power steering fluid has leaked all over and could cause a fire. Suzuki has yet to send any new information and is useless when I call them (today the phone just kept ringing when I tried).
Tl* the contact owns a 2012 suzuki sx4. While driving approximately 60 MPH, the steering lost power. The dealer was not called. The contact received notification of the federal safety agency campaign number: 15v587000 (steering); however, the part to do the repair was unavailable. The manufacturer was made aware of the failure and was not able to confirm when the parts were to become available. The vehicle was not repaired. The failure mileage was approximately 100,000. Vin tool confirms parts not available.
During the polar vortex, the power steering went out.
Questions about the 2012 Suzuki SX4 steering
Does the 2012 Suzuki SX4 have steering problems?
Owners have filed 16 complaints about the steering of the 2012 Suzuki SX4, 40% of all its complaints, more than any other problem.
At what mileage do 2012 Suzuki SX4 steering problems start?
The typical (median) mileage in owner complaints is 76,502 miles.
Was there a recall on the 2012 Suzuki SX4 steering?
Yes, 2 recalls: 18V804000, 15V587000. Check your VIN to see if your car still needs the free repair.
Other 2012 Suzuki SX4 problems
Airbags 14Transmission 5Seats 3Acceleration 2Engine 2Body 1Brakes 1Electrical 1Lights 1Tires 1
VIN decoder
See the problems and recalls for an exact car
Buying a used 2012 Suzuki SX4?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history