I am submitting a formal complaint regarding my recent experience with Tesla service, involving repeated failed repair attempts, inaccurate representations that the vehicle was ready for pickup, and unprofessional conduct by the service manager, Kris. I initially brought my vehicle in for service due to a critical error. After being notified that the vehicle was ready for pickup, I arrived and discovered a fluid leak underneath the vehicle. The vehicle had to be taken back in for further inspection, resulting in a wasted trip. I was later notified again that the vehicle was ready. I returned, and at that time the vehicle presented a new alert (“Trailer functionality may be unavailable”), which had never appeared prior to service. Due to this, I left the vehicle again for additional work. Following this, I had a phone conversation with the service manager regarding the ongoing issues. During that call, I explicitly asked that the call not be ended while I was addressing the situation. Despite that, the call was ended. This conduct is unacceptable, particularly given the repeated service failures and the time and inconvenience this situation has already caused. After that, I received another email directly from the service manager confirming that the vehicle was ready for pickup. I returned for a fourth time based on that representation. Upon arrival, I was told that I was “misunderstanding” and that when the vehicle is marked as ready for pickup, it does not necessarily mean that the issue has been resolved. This is completely unacceptable and contradicts any reasonable expectation of what “ready for pickup” represents—especially when that representation is being made directly by management. As a result of this, I ultimately left the service center with a vehicle that still had active issues and unresolved alerts present. Being placed in a position where I had to take possession of a vehicle that was not fully repaired is unacceptable and raises serious concerns
2024 Tesla Cybertruck transmission problems
16 complaints (9% of all complaints for this car).
- owner complaints
- 16
- of this car's complaints
- 9%
- crashes
- 0
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Tesla Cybertruck transmission problems in other years
Related recalls
No recalls on record for this model year.
What 2024 Tesla Cybertruck owners say
Most recent owner complaints, unedited.
The PCS (Power Conversion System) failed on my Cybertruck as it has on thousands of other trucks. It's an issue for me because the nearest supercharger station where I can charge is 45 miles away. I have to budget my daily driving so I don't run out of charge before reaching the supercharger. If I run out of charge, the truck will be inoperable until the service center can fix the vehicle. Right now the service appointment is 24 days from now.
Beginning approximately December 2025, my vehicle produces a severe grinding sound when attempting to accelerate. The sound has been consistent and ongoing for approximately 6 months. Confirmed verbatim on recorded Tesla corporate support call May 21, 2026: "If I try to accelerate it's making this horrible grinding sound. This has been going on since December." Component: Drivetrain / power unit (unknown — Tesla has never inspected). Safety risk: Grinding on acceleration indicates mechanical failure in the drivetrain that could result in sudden loss of power or vehicle control. Manufacturer response: Tesla Pensacola GM intentionally cancelled 8 consecutive service appointments since December 2025 — confirmed on recorded Tesla corporate call May 29, 2026. Owner stated on Tesla's recorded line: "For the last two years it's been broken. I've literally had it in the shop more than I've driven it." Tesla has never examined the source of the grinding sound. As of May 29, 2026, vehicle is at Tallahassee Service Center. Tesla escalated to Regional Manager on May 29, 2026. Available for inspection: Yes — vehicle at Tesla Tallahassee Service Center.
the federal safety agency Recall 24V832000 covers a drive inverter defect that can cause complete loss of drive power. This recall was identified as active on my vehicle when I drove cross-country to XXX. Tesla Pensacola [XXX] ) told me "nothing was wrong" and did not perform this recall despite having the vehicle in for service multiple times. Component: Drive inverter / power train. Safety risk: Complete loss of drive power at highway speed is an extreme safety hazard. Manufacturer response: Tesla Pensacola stated the vehicle had no issues and performed no recall work. Tesla Council Bluffs, IA immediately identified this recall as requiring urgent attention on the same vehicle. Available for inspection: Yes — vehicle currently at Tesla Tallahassee Service Center. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
All vehicle cameras failed simultaneously on May 12, 2026 at approximately 4:41 PM. Tesla app displayed "Cameras Unavailable — Please try again later." All camera-dependent systems were completely inoperable: Autopilot, FSD, Sentry Mode, dashcam/TeslaCam. Component failed: Entire forward and perimeter camera system. Vehicle available for inspection at Tesla Tallahassee Service Center. Safety risk: Vehicle cannot safely operate driver assistance systems with all cameras dead. Total loss of rear/side visibility systems while driving. No warning prior to failure. Manufacturer response: Tesla Pensacola general manager intentionally cancelled 8 consecutive service appointments — confirmed on recorded Tesla corporate call May 29, 2026. Owner drove 2.5 hours to one appointment and the GM rescheduled it without any notice. Tesla corporate agent confirmed on record: "You shouldn't have to travel to a service center that's over 100 miles away when you have one that's close to you." As of May 29, 2026 vehicle is at Tallahassee SC — Tesla refusing to provide a loaner or complete repairs. Owner has been without vehicle 24-48 hours despite being promised a loaner at time of tow. Prior warning: TeslaCam left-repeater camera failure events auto-saved December 15, 2025 — system was already failing 5 months prior to total failure. Was defect reproduced by dealer: No — Tesla refused to inspect despite 8 cancelled appointments.
PCS2 failure preventing the truck from charging, and use of PowerShare.
The PCS unit failed and the truck would not charge at all. Tesla repaired under warranty.
Unexpected PCS2 failure and loss of AC charging. This unable to charge battery where supercharger is not available. Risks of being stranded. Limits current use. Repair unavailable and no estimated time per service center!
Faulty PCS system can cause car to stop charging, potentially causing vehicle to shut down on the highway, leaving it stranded and a hazard on the road.
Vehicle stopped AC and DC charging. This could get anybody stranded. Seems to be a wide spread issues online. PCS2
Questions about the 2024 Tesla Cybertruck transmission
Does the 2024 Tesla Cybertruck have transmission problems?
Owners have filed 16 complaints about the transmission of the 2024 Tesla Cybertruck, 9% of all its complaints.
At what mileage do 2024 Tesla Cybertruck transmission problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2024 Tesla Cybertruck transmission?
There is no recall for this problem on this model year.
Other 2024 Tesla Cybertruck problems
Electrical 56Body 37Driver assistance 29Visibility 18Steering 16Lights 12Acceleration 10Brakes 8Fuel system 7Wheels 6Suspension 3Tires 3Airbags 2Engine 2Locks 1Seat belts 1Seats 1
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