Possible ineffective recall remedy – the federal safety agency Recall 21V-00D / Tesla SB-21-17-008. My Model 3 received the trunk harness recall remedy in 2023. Tesla inspected the original harness, determined it was within specification, left it installed, and added the guide protector. Tesla’s recall documentation states the guide is intended to prevent further wear caused by trunk movement; if wear is beyond specification, the harness is replaced. In 2026, my rearview camera began intermittently failing. I found that I can reproduce the failure by operating the trunk and provided Tesla video evidence. Tesla has now diagnosed an internal fault in the same original trunk harness and says the harness requires replacement. This appears consistent with the safety condition addressed by 21V-00D: repeated trunk movement can damage the harness/coaxial cable and cause loss of the rearview camera. I repeatedly asked Tesla what diagnostic evidence shows this is a different failure mechanism. Tesla has not identified one. Instead, Tesla has repeatedly stated that it considers this separate because approximately 3 years have passed since the recall remedy. I asked whether this three-year distinction comes from a the federal safety agency requirement or written Tesla policy; Tesla could not identify one. My concern is that vehicles considered successfully remedied by retaining the original harness and installing the guide may remain susceptible to the recalled failure after additional trunk-use cycles. Original harness retained → recall guide installed → continued trunk use → internal harness fault → rearview-camera failure. I am reporting this so the federal safety agency can evaluate whether this represents a potential durability/effectiveness issue with the 21V-00D guide-protector remedy and whether similar post-remedy failures are occurring in other affected vehicles. Tesla correspondence and service documentation are attached.
2018 Tesla Model 3 body problems
60 complaints (6% of all complaints for this car). Typical mileage when it fails: 16,675. 16 crashes reported.
- owner complaints
- 60
- of this car's complaints
- 6%
- typical mileage
- 16,675
- crashes
- 16
- recalls
- 0
Which part fails
- Body53
- Body: door: handle: exterior2
- Frame and members: underbody shields1
- Frame and members1
- Body: roof and pillars1
- Body: bumpers1
At what mileage
Complaints by mileage at the time of the problem.
Tesla Model 3 body problems in other years
Related recalls
No recalls on record for this model year.
What 2018 Tesla Model 3 owners say
Most recent owner complaints, unedited.
The contact owns a 2018 Tesla Model 3. The contact stated that while reversing approximately 5 MPH, there was a loud screeching sound coming from the vehicle without warning. Upon inspecting the vehicle, the contact became aware that a bolt had detached from the subframe. The vehicle was towed to the residence. The dealer was contacted. The manufacturer was made aware of the failure by telephone. The approximate failure mileage was 82,678.
The exterior door handles are made of a thin metal top cover over a plastic door handle. The exterior door handle metal begins to peel, and does so in a manner that isn't clear to see. This has resulted in me cutting my hand on the door handle. I had to remove the metal from the door handles to prevent my family from also being injured. I asked Tesla to fix it, and they quoted $1,275 to fix the issue on all four doors.
The contact owns a 2018 Tesla Model 3. While a passenger was attempting to enter the vehicle, the contact sustained a cut to the hand, which was caused by the exterior door handle. The contact stated that over time, the edges of the flush door handles had degraded and become progressively sharper and posed a threat to anyone attempting to open the doors. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,402.
The door handles have a defect. The chrome peels off unexpectedly, outside of normal wear and tear, and may cause a deep cut to a person’s finger. It cut my son’s finger, causing bleeding. After researching, I found online that that this has happened to many other people.
The front lateral links, compliance links, and stabilizer bar link on my 2018 Tesla Model 3 Long Range failed and required replacement in January 2026. Prior to failure, abnormal creaking and clunking noise from the front suspension began appearing weeks before the repair — no warning lights illuminated at any point. The failed components were replaced by a Tesla-certified Service Center and are no longer available for inspection. The failure was confirmed and repaired solely by the Tesla Service Center; no police, insurance representatives, or other parties inspected the vehicle. I was charged out of pocket for this repair. The lateral link separation risk directly endangers vehicle safety — if a fastener loosens sufficiently, the lateral link can detach from the subframe, causing sudden wheel misalignment and loss of steering control, which could result in a crash at any speed. Tesla issued recall 23V‑235 (the federal safety agency campaign 23V235000) in March 2023 for this exact condition on 2018-2019 Model 3 vehicles. My vehicle's VIN was not included in the recall population, yet experienced the identical failure mode. I am requesting this complaint be considered for recall expansion under 23V‑235 and seeking reimbursement for out-of-pocket repair costs for a defect Tesla has already acknowledged in identical vehicles.
Following a professional suspension repair at a Tesla Service Center, critical underbody fasteners (bolts) became loose, causing the aero shield to sag and creating a potential road hazard. Upon inspection, the service technician confirmed the bolts were unsecured. The failure of these fasteners on a safety-critical system poses a risk of parts detaching while in motion or loss of vehicle control. The service center refused to acknowledge this as a workmanship failure under the 12-month repair warranty, despite the fasteners being last serviced by their technicians.
The chrome trim on exterior door handle on driver side failed, peeling back to create a sharp, blade-like edge. When i tried opening the door, it sliced my finger causing bleeding and a trip to urgent care. Aparently many other consumers are facing the same problem. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The rear doors are not equipped with manual door releases. In the event of a crash or fire the rear seat passengers would be trapped and would only be able to exit over the front seats and front seat passengers. If the front doors were damaged or front passengers incapacitated the egress for the back seat passengers would be severely impacted. If a fire would occur the situation would be exacerbated. Tesla corrected this condition in later models by installing cable releases for the rear doors. Tesla has not responded with any positive response to our request to provide an upgrade and manual rear door releases.
Hello, I have a Tesla model 3 that I bought back in 2018 . On [XXX] when I sliced my finger while opening the door, because the chrome coating on the door handle started peeling. The cut was very deep ( see attached pictures). I contacted Tesla for resolution and they said that the car is not under warranty and I have to pay $340 for each handle to replace them. Apparently the peeling chrome happened to many other Tesla 3 owners and the company is aware of it and they told me that it might be caused by the car washing detergent (?!!) I think it was a defective design and the peeling chrome coating is a major health hazard. The child cand slice their fingers and if person has a bleeding issues and cut themselves while on the road it can be bad. I think it should be treated as a recall for bad design and should be fixed for free. I lost couple of days of work since I work in the Operating room and my finger was severely cut. I will wait for your response, thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Questions about the 2018 Tesla Model 3 body
Does the 2018 Tesla Model 3 have body problems?
Owners have filed 60 complaints about the body of the 2018 Tesla Model 3, 6% of all its complaints.
At what mileage do 2018 Tesla Model 3 body problems start?
The typical (median) mileage in owner complaints is 16,675 miles.
Was there a recall on the 2018 Tesla Model 3 body?
There is no recall for this problem on this model year.
What year does the Tesla Model 3 have the most body problems?
The Tesla Model 3 model years with the most body complaints are 2018 (60 complaints), 2019 (23 complaints) and 2023 (22 complaints).
Other 2018 Tesla Model 3 problems
Driver assistance 253Suspension 194Electrical 168Airbags 144Seat belts 105Acceleration 92Brakes 89Steering 85Seats 75Visibility 61Transmission 29Wheels 26Fuel system 24Lights 16Engine 11Locks 6Tires 2
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