While in FSD the car swerved to the left and hit a Tree. Youtube of the Crash.. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2018 Tesla Model 3 driver assistance complaints
Page 3 of 10: complaints 41 to 70 of 253, newest first, as owners wrote them.
I got a recall notice from Tesla and Tesla is still in safety violation and is refusing to fix the issue, so I need your help to force Tesla to fix their abusive ways. The recall 23V‑838 is related to "when Autosteer is engaged". Autosteer/Autopilot/FSD now DISABLES even when NOT engaged, alleging "improper use" when it wasn't even being used. It also disengages Autosteer/Autopilot/FSD while driving if it detects "improper use" (even if it's detection system itself is buggy), forcing the car to slow down like in the middle of the freeway! When the battery is low and there's only a mile or two to go to a charger, the software will slow down and force the car to pull over to get a tow, taking on average 2 hours to get a tow truck to go 2 miles, rather than allowing the driver to reach the charger with the remaining battery it shows. Tesla keeps changing the battery percentage for when it shuts down. It used to be 0%, then 3% and recently 6%. This randomness creates "range anxiety" and distrust in the battery percentage being a useful indicator. Tesla should use 0% as "shut down" and leave the rest of the battery as "drivable" to reach a charger to have an accurate indicator. It also flashes alerts on the SCREEN to "Pay attention to the road", which is ironic to have a screen display to distract attention to the screen... rather than pay attention to the road. Tesla took AWAY my Autosteer/Autopilot improperly, and no one in the Service Center or Support at Tesla knows how to fix this BUG or give it BACK to me, so I can drive SAFELY like with lane centering. I paid $10,000 for this "safety" that Tesla takes away at random, claiming they can do whatever they want because they've now labeled it BETA software! This is an abusive practice the federal safety agency should force Tesla to stop doing and give the power back to responsible drivers like me. Tesla abuser names include [XXX] and [XXX] . Teslas also don't detect cars in blind spots and still phantom brakes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
The new software update forced as part of the autopilot recall is terrible and the system needs to go back to the way it was. They adjustments make the feature useless. There are many unnecessary warnings and notifications, all of which destroy the driving experience and actually make the car less safe. Bring back the old system
Touchscreen went entirely blank. A few days prior to this, radio cut on and out. Rebooting procedures did not work. Tesla repaired, stating it was the cars computer. I asked for the old computer board but was told it was proprietary. The symptoms are very similar to those of the older memory issues.
There are two issues. 1) The adaptive cruise control brakes for no reason. If someone was behind me they could've rear ended me. 2) At night the blind spot camera is flooded by the turn signal and it's hard to see the blind spot warning. When the turn signal is on the blind spot camera shows on the screen and blind spot warning shows up as a red shaded area. It's hard to see the warning itself because the turn signal light floods the screen.
Cabin facing camera required for using Autopilot stopped working after software update requiring cabing camera usage. Technician has stated that many cameras have had to be replaced since the update requiring the use of the cameras
Recall items not available
I had come to a complete stop at the red light for about 1-2 minutes when, unexpectedly, my car surged forward and collided with the vehicle in front of me. Initially, I believed someone had rear-ended me and caused the accident, but that turned out not to be the case. Although I attempted to apply the brakes to prevent the collision, it was unfortunately too late.
I am writing to report urgent safety concerns with my 2018 tesla model 3, software version 2023.44.30.5.1, after the federal safety agency recall on autopilot functionality. I have owned my vehicle for over 4 years and have never had concerns with the adas / auto-pilot / auto-steering functionality until the federal safety agency required changes in december 2024. While driving on I-405 in garden grove, ca, my vehicle while in adas / auto-steering / autopilot made repeated and unusually persistent attempts to change from lane 4 to lane 3. I had to manually cancel each attempt, despite my speed being set to match traffic flow. This issue never arose before the software update for the federal safety agency recall. Moreover, the vehicle consistently signaled for driver attention, despite my full attention to the road, a concerning new behavior post-update. The need to frequently override these undesired maneuvers forced me to disable the adas autopilot/auto-steering. This puts me and my vehicle occupants at risk, as I believe the adas system, functioning correctly pre-recall update, safely maintained distance from vehicles ahead and did not make unintended maneuvers to change lanes. These issues suggest the recall modifications adversely affect autopilot functionality, creating safety hazards. This is especially alarming given the potential for serious accidents due to unexpected lane changes and false driver attention alerts. I urge the federal safety agency to reconsider the recall modifications to tesla's auto-steer/autopilot adas features. It's crucial that recall adjustments do not jeopardize vehicle and vehicle occupants safety. A comprehensive review of the recall's impact is needed, potentially leading to an amendment or reversal, to ensure the safety of tesla users and other road users.
I received the recall update for recall #23V‑838 and am currently running version 2023.44.30.5.1 with the added Autosteer alerts. I am finding the alerts to be too frequent when I am just looking forward at the road. I have used this system for five years and never have I had so many alerts that I feel like the car is making me take my eyes off the road just to see what it is complaining about. Then it just says keeps eyes on the road. Well, I already was so now I'm being distracted by these added notifications. This the federal safety agency recall has created a safety problem as the new alerts are very distracting.
Representative, I am writing to express my deep concerns and seek resolution regarding the latest version of autopilot enforced in the recent Tesla recall, identified under Campaign ID #23V‑838. I am a Tesla owner that’s deeply invested in the safety and functionality of my vehicle. Recent reports indicate that the mandated autopilot update has rendered the car unsafe and nearly undrivable with autopilot engaged. Disturbingly, users have reported false warnings, causing drivers to divert their attention from the road and react to incorrect information. This poses a significant safety risk to drivers, passengers, and others on the road. I wish to bring to your attention that the autopilot feature in my vehicle is currently usable, and I am hesitant to compromise its functionality based on the reported issues with the mandated update. It is disconcerting that a safety recall mandated by the federal safety agency could potentially make my vehicle less safe for me and my family. I urge the federal safety agency to conduct a thorough investigation into the safety implications of the autopilot update and to consider the concerns raised by Tesla owners seriously. Thank you for your prompt attention to this matter. I look forward to a swift resolution that prioritizes the safety and satisfaction of Tesla owners. Sincerely, A Tesla Owner
Since the federal safety agency forced Tesla to update their driver attention monitoring, I can no longer change the radio station without the car screaming at me. This is jarring and unsafe as it surprises me when there is no danger present! the federal safety agency’s requirement for Tesla change this behavior for “safety” is unsafe! Allow Tesla to roll back this change now!
Recently I noticed that the automatic windshield wipers are completely non-functional on my vehicle. Windshield wipers can still be turned on manually and work normally as expected in all speeds in manual control mode. But in auto control mode, they simply don't turn on at all, even in very heavy rain. This is critical because when driving the vehicle in Autopilot mode or Full-Self-Driving mode, the vehicle automatically puts the windshield wipers in auto control mode and the driver cannot change them to manual mode. So when driving using Autopilot in the rain, the windshield wipers just stay completely off all the time, even when Autopilot is displaying warning messages about severe weather. I contacted Tesla support about this and Tesla support immediately responded that this is a known issue and should be corrected via over-the-air update soon, but no ETA available.
Unknown
"Self-Driving System" turned into a one-way road, going the wrong way when the road was well labeled. I have had similar problems every time I have activated self-driving over the past 6 years. It is easy to reproduce the issue at any time.
The adaptive cruise control (Autopilot) suddenly applied the brakes while I was traveling about 70 MPH on a major interstate highway. There was no reason for the sudden and rapid braking. No obstacles of any kind. I suspect the Autopilot was confused with the shade of the road from asphalt to concrete as I approached a small bridge. Software version on the vehicle is 2023.38.6.
I was traveling about 10-15 mph and my car unexpectedly activating the automatic emergency braking system. It was very scary and dangerous
I received a warning message that displayed, “Front Left Safety Restraint System Fault.” This is an engineering problem as the cables associated easily detach under the driver’s seat. Tesla has been long aware of this problem. They came out to my home and replaced the wire connection by installing sturdier connectors. I was subsequently was charged $329.40.
The contact owns a 2018 Tesla Model 3. The contact stated that while driving at various highway speeds with the Forward Collision Avoidance Adaptive Cruise Control activated, the vehicle experienced phantom braking, causing the vehicle to stop abruptly in the middle of the highway. The contact stated that the failure had occurred on four separate occasions. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 27,000.
while driving my Tesla Model 3, using the ACC and self-steering option, I occasionally get "forward collision warnings" when going over a hill, where you can't see the road until you get over the hill. I have also had the same "forward collision warnings" on a flat stretch of road when there is clearly nothing in front of me in my lane. I have also been experiencing "phantom braking" episodes, noticing a pattern where they will happen as I approach a bridge overpass, as if the car thought the bridge overpass was perhaps an obstacle. These occur on a fairly regular basis, as in, at least 5-10 times per month. I drive a lot of highways, and drive approx 20,000 miles per year
I am writing to report a safety defect with my Tesla Model 3, VIN [XXX] . On July 28th, 2023, at 3:34 PM PST, My wife [XXX] was driving into my driveway at my home at [XXX] . The weather was sunny and car was traveling at 5-10 mph. The car was not in Autopilot and the driving mode was set to Chill mode. When pressed the brake pedal to slow down, the car did not stop and went straight into my garage, causing significant damage to my home and the car. Very experienced driver and I am confident that wife was applying the brake pedal correctly. However, the car simply did not stop. I am very concerned that this is a software glitch in the Tesla car, and I am worried that it could happen to other Tesla drivers. I have tried to contact Tesla to report the issue, but I have not been able to reach anyone. I had the car towed to a body shop, but the car is now totaled and I cannot take it back to Tesla. I am requesting that the federal safety agency investigate this safety defect and take appropriate action to protect Tesla drivers. I am also requesting that the federal safety agency help me to get in touch with Tesla so that I can resolve this issue. Thank you for your time and attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The cameras used to display the repeater cameras (eg replace the mirrors) and displayed the image on the center console as a safety feature has a defect where light from the blinker leaks into the housing and partially or entirely blinds the camera when the blinker goes off. As this is a safety feature intended to look for cars in a blind spot and the camera gets entirely blinded while the turn signal is on, this is a safety hazard that requires a recall. Tesla says that it is “operating normally” but literally the screen goes bright white and the video of the road disappears so maybe this is normal with the flawed design but is not actually normal to have a defective safety feature. This design flaw was later designed out to avoid light leakage but makes this safety feature completely unusable right when it is supposed to be working (checking for cars when turning including when turn signal is on). Needs a safety recall.
Driving in full self driving made a sharp unexpected last second turn directly into a pilón at 30 mph causing front end damage. I have the the incident recorded on video from the Tesla. Full self driving did not disengage prior to crash and hands were on the wheel, it just happened within .5 seconds and there was no way to react in time. I reported to Tesla many times and was ignored Here is a link to the video [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving down a residential street at approximately 20 miles per hour. The emergency braking system suddenly activated and the car slammed on the brakes. There was nothing in the road at all. Some people were on the side of the road and they confirmed that there was absolutely nothing in front of the car to cause the braking. The brakes engaged so rapidly that I have whiplash in my neck. This was a very scary incident and felt very unsafe. Had there been a car behind me, they would have rear ended me for sure. I feel traumatized by this event and am now scared to drive. The emergency braking warning came on at the same time the brakes slammed.
my car no longer has ability to use the horn after a software update. I've had two dangerous incidents in the past month where a working horn would have allowed me to make another driver aware of my vehicle.
When driving using Full Self Driving or Autopilot, the car unexpectedly and suddenly brakes as if there is something on the road which is in the way even though there is nothing there. On one trip of 260 miles, the car unnecessarily braked twice on the freeway. Had someone been following too closely to me it could have caused a collision.
Tesla recalled wiring components for the Rearview camera (for parking / driving in reverse) as it suffered from severe latency. They claim to have fixed the recall but nothing changed. They don't respond to complaints that it doesn't work. This work was "completed" under the Trunk harness retrofit on the statement provided . The trunk harness affected the wires to the camera causing the latency, per recal info/Tesla rep.
The issues are all related to the feature called AutoPilot, all on a highway, traveling at highway speed while using autopilot. sunny, dry, daytime 1. The car hard braked with no other vehicles or objects on roadway. I had to take back control quickly 2. The car hard braked when i was driving in the right lane and a car was in the entrance lane beside me, causing a near accident with the other vehicle which was trying merge onto lane, i had to quickly take back control to avoid a dangerous situation. 3. I was in left lane and turned on the turning indicator to move to the right lane, the car started to move lanes, then suddenly abandoned attempt, moving back to the original lane. there was no object in the target lane and there was a car behind me in the left lane wanting to pass, causing a dangerous situation. (this happened twice)
While vehicle is in full self driving (FSD), it randomly hallucinate, triggering left or right turns when the mapped course is forward. This has occurred 8-10 times within the past week. I stopped using it today after a near accident while driving on the highway. I reported all incidents to Tesla, they historically do not respond to inquires. This is extremely dangerous to the driver, other drivers, and demonstrates Tesla’s neglect in releasing beta releases to the public. No warnings were displayed at the time of each incident. Tesla has my driving data, camera access and my feedback notes. TeslaFSD version is v11.4.4 or 2023.7.20.
Software bug for sure. When car is in autopilot the windshield wipers start and cannot be turned off. This occurrs when the windshield is clean , not raining. The wiper off virtual switches cannot be turned off and the only option is to switch from auto to 1 to slow the wipers. If the car is not in autopilot the issue doesn’t not occur and the wipers operate as they should.
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